209 Texas Kia Service Centers

All of the work was completed perfectly. - accr8808

All of the work was completed perfectly. Liz is always a pleasure to work with.

Very good job on telling me what needed to be done and - adrianscott34

Very good job on telling me what needed to be done and time frame was great once the repair started also staff was very nice and informative

outstanding service w/military discount, timely and - marshal

outstanding service w/military discount, timely and highly knowledgeable of the entire vehicle, so efficient and helpful in recommendations

I was nervous about using this service but the technician - matthewcalkins0

I was nervous about using this service but the technician was punctual, respectful, patient as he explained and demonstrated the issues and offered a realistic and pragmatic diagnosis and service plan. The experience changed my outlook and this will be my new way of servicing my car. The convenience of staying at home is a valuable bonus!

My family has been Van Griffith customers for over 10... - jimwatkins

My family has been Van Griffith customers for over 10 years and they continue to provide quality service and automobiles at an affordable cost. They stand behind every car we have purchased from them. They also provide a comfortable waiting area complete with hot coffee and donuts. Plus, they keep you informed on your cars status.

I want to thank Dillon the service advisor and Brandon - lenguretsky

I want to thank Dillon the service advisor and Brandon who quickly analyzed my issue and repaired it on my 2016 Sorento. While travelling to Abilene from Houston for a funeral, we hit a big pothole about halfway into the trip. At first, everything seemed OK, but from time to time we would hear a strange noise up front. Turns out that the plastic air deflector/oil pan guard had been damaged and was hanging down. That guard would hit the road when the car dipped from time to time. Brandon got right under the front of car and secured the guard so it would not drag anymore. The whole visit took less than 20 minutes which really meant a lot when you're from out of town attending a funeral. THANK YOU Brandon and Dillon!

A quick service and a quick communication I give them - Egutierrez091381

A quick service and a quick communication I give them all a ten but wish they could pass out some car fresheners

Favio has taken the time to address my concerns with my - Polo_1323

Favio has taken the time to address my concerns with my vehicle. He has kept me in the loop with my car issues and concerns. Overall a really good experience.

Service dept went above and beyond on my recent visit. - Raddehcprahs

Service dept went above and beyond on my recent visit. Knocked out my general maintenance request plus 3 recalls. Lastly they took the time to explain some additional maintenance items to be aware of in the future. Thank you so much for the quality service.

Amazing experience and would definitely recommend to - Daryle.lee95

Amazing experience and would definitely recommend to anyone. Always on time and professional 10/10

My car was sent in for service due to a recall on a part - Bri

My car was sent in for service due to a recall on a part of the engine which directly affected me because my car wouldn’t work due to this issue. My car was sent to the service center on August 28th and I didn’t receive it back until October 29th. No communication was shared until about 1-2 weeks before the car was returned though myself and the management of my dealership constantly checked for updates we kept getting told to wait 2 weeks. I only received updates because I finally reached someone who cared and followed up as promised. 2 months without the car I pay for is completely unreasonable and I’m very disappointed with the service I received especially knowing other Lia owners who got the same issue fixed within days.

great service, will come back, only waiting for new - marcia.zurita

great service, will come back, only waiting for new remodel building to be completed. thanks.

Everything was great from when I arrived until I left. - bobbym5

Everything was great from when I arrived until I left. I was treated very good

I’ve been a loyal customer of Central Kia of Plano for - kurt I

I’ve been a loyal customer of Central Kia of Plano for years, having purchased my last two vehicles here and getting all my service done as well. Unfortunately, my recent experience has left me extremely disappointed. Without any prior notice, they now charge a 3% fee for using credit cards, and they failed to inform me of this until after my service was completed. I understand that businesses need to make money, but accepting credit cards should be a basic cost of doing business, not something passed on to customers. I feel like I’m being nickeled and dimed, and I refuse to support any company that operates this way. Very disappointed in how this was handled, and I won’t be returning.

Jason took time to explain what I needed, helped me get a - jrocks

Jason took time to explain what I needed, helped me get a ride home, and the work was done reasonably quick.

Great team, got my car taken care! - mendezi0214

Great team, got my car taken care!!! Will def be back……..awesome awesome awesome job

Had my Sportage serviced and they were great! - jerjen1107

Had my Sportage serviced and they were great! Spence my assigned technician did an amazing job!

Fast, easy, and professional. - Cory Minten

Fast, easy, and professional. I never fear needing to take my vehicle in for it’s regular maintenance.

Service department is very incompetent and had my car for - Amber

Service department is very incompetent and had my car for 7 weeks for a transmission.

The store, brand, and its employees are money hungry, - Jane Joe

The store, brand, and its employees are money hungry, unprofessional, deceitfulI. Stay away at all costs!

Christian was by far the best representative that helped - edith.macias4478

Christian was by far the best representative that helped me with my car. I had to get things fixed and went above and beyond to explain things thoroughly for me.

Service department SUCKS! - bjkemph

Service department SUCKS!!! Car has been there for a month still no communication on what is wrong with it!!! Be careful before you do buisness with them!!!

They were very nice. - alicia.stum

They were very nice. Helpful. Made me feel very comfortable. They even gave me Popsicles (it was summer) while waiting for paperwork to be completed

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