Best Service Department Experience EVER - Huaco2011
I cannot believe I found a dealership that has such an awesome service department. I went there with a bad taste in my mouth about mechanics, service departments and repairs in general and was about to give these guys grief because of what I consider PTSD from my hometown dealership of Greg May in Waco Texas being such a crap dealership and even worse service department.
Was I ever wrong. The drive of 45 minutes down the road was all the difference in the world in service experiences. AutoMax Hyundai and Michael Bowman run like a well oiled machine. I had an appointment, was greeted and my car was rolled like an assembly line into the bay with a dozen other customers. I thought I would be there for hours so I am asked to wait. Not that I was inconvenienced one bit in a luxurious waiting area, ample with free coffee, sodas, snacks, TV and WIFI. I received text messaging about the status of my car thought-out the process. About an hour later, not only was my car fixed fast, she was fixed right the first time. WHO KNEW you can have it all. Word of advise, get to AUTOMAX as fast as you can.
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