220 Texas Hyundai Service Centers

Tim Rich, Service Advisor provided me with superior - fscherich

Tim Rich, Service Advisor provided me with superior customer service. He is a ten star service advisor. He went above and beyond in having a new engine installed in my 2015 Sonata much quicker than I expected. He even took time out to obtain a quote and time frame from a body shop to have the hood of my car painted and had my car delivered to them. Tim is extremely friendly, very responsive, knowledgeable and treated me as if I were his most important customer. I suspect be treats each of his customers the same way, as VIPs! He was upfront with me and has restored my faith that honesty still exists in the automotive repair business. I highly recommend Tim Rich to handle your service needs.

Very upset with service department. - Vruggiero

Very upset with service department. The manager could care less. I spent over $2k on service and they could not even get engine light to come off on my wife’s car. One excuse after another and their service agents literally just read from a computer generated service sheet. Manager is a joke and basically told me he does not what is going on and he is just there to do payroll. Your experience has forced us to never consider another Hyundai ever again. Sad that in a tough economy you are ripping people off in that service department. The quote that wins it all is last thing the agent said to us was “it is not safe to drive and tech estimates full breakdown in 1 month”. Wants us to spend another $6k on service. Buyers beware of this dealer.

Fantastic service experience! - China D

Fantastic service experience! Highly recommend! Quick and no nonsense! I went in for a recall and there was no pressure to have them do anything else while there.

Excellent service Service person awesome Meya Stamper - Juanita120

Excellent service Service person awesome Meya Stamper very professional my car is fixed at a perfect time 👍

I called service to make sure my broken door handle was - rickk242

I called service to make sure my broken door handle was covered under warranty. They said "yes, the warranty is bumper to bumper". I said good, I would like to make a service appointment and they said "well you have to buy the part and when it comes in then we'll schedule the appointment". So I bought the part and then it turns out they lied and the door handle is not actually a part of the "bumper to bumper" warranty. Because I work out of town it took me over their 30 day return window to return it which they also didn't tell me. And then they said if you want to override the policy you'll have to come back when the parts manager is here. I called to make sure he would be there and then he wouldn't even come out of his office to talk to me. And he sent his lackey to tell me basically "sorry, no dice". So I went to the sales side and talked to a manager there who was only able to get me 25% of my original cost of the part because of a (get this) 75% restocking fee. Wow. And on top of all that a few months ago when I had some under-the-hood maintenance done, they forgot to bolt up the lower engine tray so I was taking my daughter some where and all of a sudden a dragging noise. I will never go to Eckert for service or parts ever again.

Sean is my Genesis service expert. He’s always very... - Marisela Rios

Sean is my Genesis service expert. He’s always very responsive, attentive, and so professional. Never any issues with regular service or inquiries we have.

They were very nice. - alicia.stum

They were very nice. Helpful. Made me feel very comfortable. They even gave me Popsicles (it was summer) while waiting for paperwork to be completed

After reading so many reviews about Hacknet Credit - cousinsdave74

After reading so many reviews about Hacknet Credit Specialist, I was convinced that all my problems are over because I had late payments student loans, medical bills, bankruptcy, credit card debts and he assured me of a permanent job and went on with the job, just few days something happened I wouldn’t believe it my score is now 801 and everything was wiped out I’m totally free from debts including the bankruptcy and I got a high credit limit of $7,500. His service is excellent and reliable. Contact him now with his info HACKNET567@GMAIL.COM Text or WhatsApp +1(646) 450 2754

Cannot get - Austinl

The service department is unresponsive - everytime I call, I can never get a hold of someone - I just keep circling around in their phone queue. I have had my vehicle there several times in the last couple of months, and this happens everytime I call. I have a car currently in the shop, and can't get a hold of anyone to get the status on it. Very frustrating.

Wayne in service helped us out today. - hibanks

Wayne in service helped us out today. Courteous, competent, and professional. I give him a solid 10. Kim and Jolene Swanson

Ins Claim Repair: 0 Stars for taking 32 days to repair (? - eugenia.mixon45

Ins Claim Repair: 0 Stars for taking 32 days to repair (?)my rear window breakage from thieves trying to steal my car, twice in as many months! It was like adding insult to injury! Especially due to the glass repair people damaged the paint on roof above window & around it due to just ripping it off without any attempt to mitigate the damage! They did an ok job on steering wheel column but could have repaired 16 in the time they kept it! I called leaving word for David Gates, Svc Mgr twice, when I knew he was there, knowing it was I was calling,as the person who answered phone asked "is this Ms Mixon?" I answered "YES" & he was gone from the phone just long enough to tell svc Mgr that I was holding for him! I asked to leave a msg on his voice mail, telling him about my paint being damaged & needed someone to help with the $1000 Cost of re/painting it! 0 - Svc Mgr is a coward! Will not speak to me abt damage to my paint on my car, also dirty hands messed up headliner with grease & back seat upholstery, in addition to the door handle so dirty with grease & grime I could not wash it off, kept it for 32 days, which should have only taken 2 days at most This is the 2nd time this has happened as it was abt 28 days the 1st time-At least other dealerships were honest, telling me the date they could get to it-FOOL ME ONCE-SHAME ON YOU; FOOL ME TWICE-SHAME OM ME! NEVER AGAIN!!!!!

Replace rearview mirror - Voltowner

When I requested an estimate they said they would first have to order a part. They did not give me a followup call. However, when I tried again I got good service. They set my expectations appropriately and explained that without replacing the whole door they could not eliminate a slight gap. However, the service was quick and what I paid seemed very reasonable. I don't even notice the wind noise they said I might have.