211 Texas Hyundai Service Centers

Margarita in Service is absolutely the best. - Glenn

Margarita in Service is absolutely the best. She is the reason we bought another Hyundai!

Broken down in Amarillo - Babsrn1961

Our Hyundai Sante Fe left us stranded on vacation after passing through Amarillo. We were able to get it back to the Hyundai dealership in Amarillo and they did everything in their power to get us back on the road quickly. Thanks to your efforts the problem was resolved and we appreciate everything you did for us.

All of the work was completed perfectly. - accr8808

All of the work was completed perfectly. Liz is always a pleasure to work with.

Very good job on telling me what needed to be done and - adrianscott34

Very good job on telling me what needed to be done and time frame was great once the repair started also staff was very nice and informative

I was nervous about using this service but the technician - matthewcalkins0

I was nervous about using this service but the technician was punctual, respectful, patient as he explained and demonstrated the issues and offered a realistic and pragmatic diagnosis and service plan. The experience changed my outlook and this will be my new way of servicing my car. The convenience of staying at home is a valuable bonus!

outstanding service w/military discount, timely and - marshal

outstanding service w/military discount, timely and highly knowledgeable of the entire vehicle, so efficient and helpful in recommendations

I have been here regularly from past 6months david used - Vestra

I have been here regularly from past 6months david used to be my mechanic and irvine was advisor it used to be very professional and fast for all oil burning cases engine lookup and all but fast forward now my engine is seized as my vehicle is class vehicle waiting on them this time looks like it is taking time my counting on it hear soon.

Best service ever! While doing routine maintenance, they... - Luanne

Best service ever! While doing routine maintenance, they found a rats nest under my hood!!! Not only did they clean it out but Garrett took a pic for me to show my husband! He is always so kind and helpful and shows honest concern for the customer! Thank you Garrett!

Excellent customer service. - dillionfilio18

Excellent customer service. Thank you to noe Gutierrez for helping get my friend in a truck

The service was absolutely amazing. - mggarraty

The service was absolutely amazing. They went above and beyond. I give them 5 out of stars. I will never take my car to any place else.

Service techs are Unfriendly! - heavyd145

Service techs are Unfriendly! Don't speak all when you speak to them! The Desk Clerks on the other hand.....are very friendly!

Purchase Dodge Charger from Texoma Hyundai and service - Louie

Took car for oil change. Jason said oil change a free tire rotation. Done in less than 20 minutes. Excellent service wonderful service. I will recommend my friends

I appreciated the quick service and explanation of the - ronetwo

I appreciated the quick service and explanation of the problem and what they did to resolve the problem.

The service staff is very friendly and helpful. - Pastor Lisa

The service staff is very friendly and helpful. They answered my questions and helped me get a ride home when my car had a an unexpected problem..

Great service experience & your new facility is - Kathy

Great service experience & your new facility is beautiful! Service advisor Keith did a wonderful job keeping me informed & suggesting additional repairs needed!

Check in was fairly quick, staff was courteous and - Jec1517

Check in was fairly quick, staff was courteous and efficient. Waiting area was clean.near

I am incredibly grateful for the exceptional service and - Natasha Villarreal

I am incredibly grateful for the exceptional service and reliability at Hyundai of Pharr. Despite the challenges with my 2014 Veloster, Angel, Anabelle, and the entire team of mechanics have always been precise in diagnosing and fixing the issues. I've never had to return for the same problem twice, which speaks volumes about their expertise and dedication. The customer service here is outstanding, and even the sales team goes above and beyond to ensure a positive experience. Thank you all for your hard work and dedication—it truly means a lot and does not go unnoticed!

Always taken great care of. - dszanto

Always taken great care of. Service is always done right and the service people at great.

Antonio it’s one of the best parts rep, he helped me a - Elvis G

Antonio it’s one of the best parts rep, he helped me a lot with everything I needed, he knows everything about their products, even if the parts are on backorder he try to source it for me. Highly recommended.

Cedric - great service pleased with the entire day. - Debbie

Cedric - great service pleased with the entire day. Great job and pleasant service - thank you

A great dealership … they take great care of me I drive - Annette

A great dealership … they take great care of me I drive in from Austin for my service

Service department is very incompetent and had my car for - Amber

Service department is very incompetent and had my car for 7 weeks for a transmission.

I've been bringing my vehicles here for 10+ Years! - Katie

I've been bringing my vehicles here for 10+ Years!! Always a great experience for Both Service and Sales..

Had a service call on my Hyundai Accent always excellent, - Cyn091955

Had a service call on my Hyundai Accent always excellent, all the staff was nice.

Dominic, my service writer was cordial, efficient, and - Spypilot

Dominic, my service writer was cordial, efficient, and kept me informed of the progress of my service while I was there.

Thankful the turnaround was quickly! - geevilla2

Thankful the turnaround was quickly! Customer service could have returned calls on a timely manner.

Excellent service Service person awesome Meya Stamper - Juanita120

Excellent service Service person awesome Meya Stamper very professional my car is fixed at a perfect time 👍

My experience with this Customer Service and the Service - msbeury97

My experience with this Customer Service and the Service Department deserves 5 stars as my daughter travelling in my car had the skid plate fall and eventually break off letting her 5 hrs from home feeling stranded. They got the car right in and checked out the situation. They drove her to her appointment and fixed the car by removing the rest of the remaining plate and then tying up to secure what needed and then had the car ready when she returned. Instead of overcharging us, as most would they did not and were absolutely wonderful in dealing with both of us. I have seen some of the reviews not be great but the experience we had ranks the highest review I can give.

Worst car experience ever! - Peter S

Worst car experience ever! I had an issue with the A/C that just gave up working after 18'000 miles on my 2021 Santa Fe! I went to NW Hyundai in February 2024 the first time. They fixed it, so I thought. The A/C stopped working another 3 times after that (!). 3 weeks lost waiting for my car. That's total incompetence right there. But the pearl of the year happened when I brought in my car again on July 1st for the same problem (A/C not working at all). They kept my car for exactly 1 MONTH before they could fix the problem!!! Unheard of! And to complete the worst customer service that I've ever seen in my life ! (I'm 63 and drove several times around the world in different cars). I was told that they DO NOT have loaners! I do not know if that's a lie, but one thing is for sure: Stay the xxxx away from this dealership where incompetence meets total disrespect for the customer! How am I supposed to get around in Houston if I need to leave my car for a whole month in the dealership for a repair that can be done in one day??? You tell me! Management reached out after I got my car back and wanted to know about my experience with them in an automated text message. I wrote to them that I was very unhappy with their service and asked them to contact me to talk about their performance. I gave them 3 weeks to answer. To this day, August 26th, I have not heard back from management of NW Hyundai. That tells you again about how much they appreciate you as a customer: NOT AT ALL!!!