216 Texas Honda Service Centers

Auto Nation is a service oriented company. - Juan

Auto Nation is a service oriented company. I’m so pleased by the service provided to my car and to myself. The technician James was polite and friendly and performed the repair service to the last detail. The booking of this service was very easy made online and I was kept updated on the schedule of the service. Punctuality is one more of the good things that we count on from Auto Nation.

Austin was amazing! - rklak

Austin was amazing! Showed up on time and fixed my issue quickly!! A++++++. I would highly recommend!!!

editing a 1 star review to a 5 star review after speaking - em.94

editing a 1 star review to a 5 star review after speaking to Nadia and Hall. thank you for taking the time to listen to the feedback raised and going above and beyond to assure me that changes would be made to ensure a better customer experience moving forward thanks also to Jimmy as my service advisor for always being top notch

I made an appointment with Mr. - SSKim

I made an appointment with Mr. Chad Molock, Service Manager at Rockwall Honda, for my 20,000 mile routine maintenance. It was my daughter's car, but she was busy, so I went in for her, and she told me to make an appointment with Chad. He did a great job with the things that need to be checked and taken care of at 20,000 miles (i.e. oil change, wheel alignment, brake fluid change, etc.). Even though it took more time than expected (almost 2.5 hours) , I had the added pleasure of taking care of my daughter's car. I appreciated Mr. Chad updating me on the progress of the repairs halfway through, and the car is driving very well after the maintenance.

All of the work was completed perfectly. - accr8808

All of the work was completed perfectly. Liz is always a pleasure to work with.

Very good job on telling me what needed to be done and - adrianscott34

Very good job on telling me what needed to be done and time frame was great once the repair started also staff was very nice and informative

outstanding service w/military discount, timely and - marshal

outstanding service w/military discount, timely and highly knowledgeable of the entire vehicle, so efficient and helpful in recommendations

I was nervous about using this service but the technician - matthewcalkins0

I was nervous about using this service but the technician was punctual, respectful, patient as he explained and demonstrated the issues and offered a realistic and pragmatic diagnosis and service plan. The experience changed my outlook and this will be my new way of servicing my car. The convenience of staying at home is a valuable bonus!

My Service Advisor Bakhshi Bismillah was so helpful for - TypeRspeedracer

My Service Advisor Bakhshi Bismillah was so helpful for getting my type R back on the road service was A1.

Service and parts departments are very courteous and - erg058

Service and parts departments are very courteous and knowledgeable! They always make it a quick turnaround after service is completed and the parts department orders my requested parts with a 1 to 2 day returns!

The service was excellent. - Sylvia

The service was excellent. My advisor keo was extremely considerate and informed me of everything that was going on with my vehicle explain the breakdown of the cost and only had to wait one day to get my vehicle back.

Excellent service. - dshocket

Excellent service. I thought the service would be more expensive. No pressure for additional work. Coffee and snack bar.

Juan was great. - sister608

Juan was great. He took good care of me. He also had a rental car for me .

Brad, in sales, is great and always helpful and - alankaplan

Brad, in sales, is great and always helpful and knowledgeable. So is Ron in service.

I had a little trouble getting to the correct service - elma.garciaT

I had a little trouble getting to the correct service department but after that I was able to get my car in as a walk-in for oil change. Which didn’t take long.

Great. - MARY.TAYLOR8356

Great. Always takes care of me and my car. My car will last longer with the good care of Patterson's

Courteous, keep you informed of what's going on with your - Elaine

Courteous, keep you informed of what's going on with your car and explains clearly

Always greet with smile and service advisor Paul Vera are - Jaimin Patel

Always greet with smile and service advisor Paul Vera are knowledgeable for every question what we asked

Excellent and very quick service. - Jerry

Excellent and very quick service. Mgmt very responsive and understanding to the customer’s needs and concerns.

Appreciate the prompt attention given to me and my - IMHERNA2

Appreciate the prompt attention given to me and my problem and it was truthfully discussed with my son and me by Taylor;appreciate the shuttle service from and back to the dealership from my house which was timed very well and thank you Alex for driving in such a thoughtful manner (not over Transmountain) and in a safe manner--I realize it was an expensive repair but Taylor and the service man knew it was for my safety and well being --Claudia was also very attentive and quick with our registering when we drove into the service area--Thank you Rudolph staff!!

The service department at San . - carttan

The service department at San .Marcos Honda is superb. I've had the same service advisor for 15 years

Service was great and quick. - ajit

Service was great and quick. They did come back with a bunch of “recommendations” but the service advisor was honest to say what could be deferred and what might need immediate attention. Overall a pleasant experience

Every thing was Great! - Tranell Foster

Every thing was Great! Michael Johnson was very nice and made sure I was in and out in a timely manner!

I needed work done on my Honda pilot to fix a - Patty

I needed work done on my Honda pilot to fix a transmission problem that was under a 150,000 mile extended warranty. I placed a call to Grapevine Honda and explained the error code on the transmission and the Honda warranty extension. My call was returned promptly by service advisor Andrew Chavira, who quickly and efficiently confirmed my eligibility for warranty work and began the process of ordering needed parts and scheduling work. The work was done in an efficient and timely fashion, exactly as had been discussed with Mr. Chavira. There were no extra or hidden costs, and no pressure to have added service work done. It was a big and expensive job, all covered by Honda’s warranty. The work was completed, and so far, the Pilot is running perfectly. Grapevine Honda even washed the Pilot before returning it. Based on my experience, I recommend Grapevine Honda’s service department and Mr. Chavira.

Great I love bringing my car , I will buy my next car - scott.edward

Great I love bringing my car , I will buy my next car from Big Star

The Express Service department was absorbed into the main - jenniferstiles27

The Express Service department was absorbed into the main Katy Honda dealership recently. I took my 2023 CRV Hybrid in for a strange sound under the hood this week, and I could not be more pleased with the service my car and I received. The tech at the desk (Mark) remembers me every time I go in (which is not frequently), and he greets me with a smile. Sandy took the vehicle and ran a diagnostic and determined what it needed. She communicated with me immediately, and they got started on the repair quickly. When I came to collect it, Batman (aka Mose) was a delight to work with. The cashier explained all my paperwork, applied my coupon and got me out of there fast. Every time I come in, they make me feel cared about, listened to, and I always leave feeling confident in the work that has been done to my car at a fair price. In a world where they could be anything, this service department chooses to be friendly, professional, and efficient. Every time I leave I tell them I hope I don't have to see them for a while, but it has been nice working with them.

Took a Ridgeline in for a recall issue. - D

Took a Ridgeline in for a recall issue. I know it takes awhile for a dealer to be reimbursed for recall work so since I was at 20% on brake pads had them replaced…vehicle was dropped off at 8am with a eta of 2pm on work. Vehicle was finally done at 7:30pm, with the advisor saying rotors had to be turned 4 times…(hence the delay) now I drove professionally for 45 years in everything from step vans to big rigs…I saw absolutely no issues with the rotors on this vehicle so it’s really difficult to trust a 20 something advisor who was more interested in texting friends than taking care of customers

It the best place to buy a car. - Betty

It the best place to buy a car. All personal is very respectful and friendly. I am so happy for buying my car there. The person who attended me was wonderful

Excellent service from Juda Escobar to the service - Xav

Excellent service from Juda Escobar to the service manager Sally Zubia and Bobby, service rep. Highly recommend this dealership!

I would give them zero stars if available. - CodyG

I would give them zero stars if available. The service department is extremely rude and slow. They knew that an open recall was the cause of our A/C compressor failure, it was even confirmed by a third party mechanic. Days later we get the runaround, and bill for diagnostic and are told we need more diagnostics for another 700+. After presenting what was told to us by the third party mechanic I was asked "are you a master mechanic?" In addition they stated Honda wouldnt cover the repair because it was only for the compressor shaft seal, not a siezed compressor. Not the one covered in oil from the compressor shaft seal that leaked. We took it back to the other mechanic for repair and will never return.