Walking into the Genesis dealership was an experience - Denisha Bell
Walking into the Genesis dealership was an experience in itself – the state-of-the-art facility was inviting and beautifully designed. From the moment I arrived, I felt welcomed and valued. Unlike many dealerships where only the sales side offers warm greetings, here I was met at the door by a service representative.
The service team was incredibly efficient, getting my vehicle in for regular maintenance promptly. What truly stood out was their exceptional customer care: instead of waiting, I was handed the keys to a brand new GV80 to use while my car was being serviced. This level of service allowed me to return to work and manage my responsibilities without any disruption.
The Genesis brand has truly impressed me, not only with their luxurious vehicles but also with their outstanding service team. I couldn’t be happier with my experience and look forward to continuing my relationship with Genesis.
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