173 Texas Genesis Service Centers

The unpleasant experience of auto damage was turned into - Teyeager

The unpleasant experience of auto damage was turned into a pleasant experience by Edwin and the entire staff at AutoNation. Edwin is extremely knowledgeable in all aspects and went out of his way to be helpful.

Very friendly and keep us informed on the progress of the - salazardavid6619

Very friendly and keep us informed on the progress of the work that was done on the vehicle

Cheyenne was outstanding! - clairez

Cheyenne was outstanding! She should a 10 for her outstanding service for my car repair!

The repair work was impeccable and the general manager - Rich Weiss

The repair work was impeccable and the general manager Tom was excellent, as was my service advisor Brian.

Billy and Charles are great and I wish I could give then - pookaron

Billy and Charles are great and I wish I could give then an eleven. They were very supportive and attentive.

Amaizing customer service starting with the receptionist - marthad450

Amaizing customer service starting with the receptionist and DeMarcus who was in charge of my car knew that I couldn't get a rental car while my car was in their shop and he work in my car within timely manner so I can have it back at soon as possible. Overall they all are very efficient. Thank you,

David Paris was professional and courteous. - Mvice

David Paris was professional and courteous. Everything was explained fully and thoroughly. The entire process was easy and the work completed to my satisfaction.

Fantastic service by Jerry and valet service by Nate and - yflitwin

Fantastic service by Jerry and valet service by Nate and team! Picked up my car as scheduled and delivered same day as expected. Kept me informed and followed up.

I was very satisfied with the service that they provided. - Chacha53

I was very satisfied with the service that they provided. They did an excellent job on my cars body work. And Kevin Hendrickson was great in keeping me informed about the work they were doing. He constantly kept me informed on how and what they were doing. I would recommend this body shop to my family and friends. The customer service was out of this world. If I need to I would go back again.

Deborah Mize and her team did an outstanding job - psharkeytx

Deborah Mize and her team did an outstanding job maximizing the insurance coverage forThe replacement windshield. Deborah was professional and polite in all our meetings. Terrific results on all fronts.

Christina expedited the work on my vehicle from a car - Parsons

Christina expedited the work on my vehicle from a car wash incident. The work was done in a reasonable time working with the Hartford auto claim in July.

Wonderful service and personnel was courteous and very - lgaigher

Wonderful service and personnel was courteous and very helpful with my needs. Thanks to all.

The repairs to my vehicle were excellent and completed as - jjb101

The repairs to my vehicle were excellent and completed as promised. Great staff, especially Josh Redd, the Collision Estimator. He appears to be the guy who has all the answers and the person who keeps things running smoothly and on schedule.

Did a great job on repairs, kept me informed throughout - Dani4kkg

Did a great job on repairs, kept me informed throughout the process and delivered on time.

My representative did a truly amazing service at - FRANKLIND7425

My representative did a truly amazing service at everything connected to this event. The repair team also did a great job on our new vehicle. Should we need this type service we will us AutoNation because of the excellent human service.

Auto Nation is a service oriented company. - Juan

Auto Nation is a service oriented company. I’m so pleased by the service provided to my car and to myself. The technician James was polite and friendly and performed the repair service to the last detail. The booking of this service was very easy made online and I was kept updated on the schedule of the service. Punctuality is one more of the good things that we count on from Auto Nation.

Austin was amazing! - rklak

Austin was amazing! Showed up on time and fixed my issue quickly!! A++++++. I would highly recommend!!!

All of the work was completed perfectly. - accr8808

All of the work was completed perfectly. Liz is always a pleasure to work with.

Very good job on telling me what needed to be done and - adrianscott34

Very good job on telling me what needed to be done and time frame was great once the repair started also staff was very nice and informative

outstanding service w/military discount, timely and - marshal

outstanding service w/military discount, timely and highly knowledgeable of the entire vehicle, so efficient and helpful in recommendations

I was nervous about using this service but the technician - matthewcalkins0

I was nervous about using this service but the technician was punctual, respectful, patient as he explained and demonstrated the issues and offered a realistic and pragmatic diagnosis and service plan. The experience changed my outlook and this will be my new way of servicing my car. The convenience of staying at home is a valuable bonus!

I have been here regularly from past 6months david used - Vestra

I have been here regularly from past 6months david used to be my mechanic and irvine was advisor it used to be very professional and fast for all oil burning cases engine lookup and all but fast forward now my engine is seized as my vehicle is class vehicle waiting on them this time looks like it is taking time my counting on it hear soon.

I wanted to tell everyone my experience with Genesis of - MCHRIS1009

I wanted to tell everyone my experience with Genesis of Irving service dept. We all here about the negatives about service and how its a nightmare with Genesis. Well i can honestly say mine was fantastic. i have a 2023 Genesis GV80 3.5T AWD Sport Prestige and it was time for the first service with 6k miles on it. At first we hit a small snag with getting the appointment time and date , but we quickly got it resolved. i explained some of my concerns i was having not knowing the severity of one of my issues. when they found out after me telling one of the service advisors they reacted quickly in setting a time for me to get the vehicle there. They found a rental to give me while my vehicle was there and they quickly figured out the issue and called me to let me know what was going on. They shared what was needed to be done to repair and ordered it. they kept me up to date of the scheduling of when it would arrive and when they were to have it fixed. it was a great experience and those guys worked hard to make me feel good about everything. Great experience and really great people there at Genesis of Irving. i want to say thank you for all of what you guys do. Not just anyone could do it and put up with all the customers you guys do. Great job

The service was absolutely amazing. - mggarraty

The service was absolutely amazing. They went above and beyond. I give them 5 out of stars. I will never take my car to any place else.

Simon took extra good care of me and completely made my - CNK

Simon took extra good care of me and completely made my day with his excellent customer service and quick response. Our conversation started off with him making a joke and it got me laughing, in the middle of me being frustrated. His genuine care to ensure all my needs were taken care of, took me by surprise.

Excellent customer service 👏 extremely kindness and - COD0

Excellent customer service 👏 extremely kindness and friendly I really appreciate the customer service given to me.

They were very nice. - alicia.stum

They were very nice. Helpful. Made me feel very comfortable. They even gave me Popsicles (it was summer) while waiting for paperwork to be completed

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