298 Texas GMC Service Centers

As promised here is the Final Update: It has taken some - KR

As promised here is the Final Update: It has taken some time but my issues with Orr Cadillac and GMC have been resolved thanks to a very courteous person from the corporate office by the name of John. He listened to my side of the situation and took care of things in a respectable manner. I do appreciate his approach to bringing a close to this situation. He stated that Orr Auto wants this dealership to be the best it can be, and I believe him. Special thanks to a different John (sales manager) and Jennifer (works in the service area) for your kindness and understanding. Because of these 3 individuals I have changed my rating from 1 star to 4 stars because even with good people like this, there still is some work to do.

Both Jan Easthouse and the service representative, Jubal - Rusty

Both Jan Easthouse and the service representative, Jubal Lawson,that came with her were prompt, pleasant and efficient to solve my inability to get my GMC Denali Terrain to start. The car was packed for leaving on a trip, and the dealership team got me on my way again quickly.

Davis Richards was very helpful getting my car in for - AC

Davis Richards was very helpful getting my car in for repair and keeping me informed during the process. The work that was done by service personnel to repair my car was outstanding; it looks as good as new, just like it did before a deer ran into it. My experience with Bodywerks was great and definitely recommended. Arnold

Excellent service! - Roxy82006

JR Esquivel IS AMAZING SALES REP. I had a good experience and well come again and buy from Payne. Can't wait for next yr.

The service department did an excellent job! - john.harrison

The service department did an excellent job! Erica was very professional and got they work done in a timely manner even though they were very busy. I am very happy with them.

I went here to service my truck and ended buying a car... - Christophergehlen

I went here to service my truck and ended buying a car that day also. Everyone was so nice and considerate! I have really come to appreciate this dealer.

Made service appointment to have struts replaced on my - dhtex

Made service appointment to have struts replaced on my Chrysler 300. On the appointed day I drove 40 miles to the dealership. Arrived early, reviewed what was needed and left. In three hours I called to check to see what time it would be completed. Later learned that the parts were not there and would take 3 to five days to get there. I have made other arrangements (for less money) and have no plans to return to Premier Autoplex.

David and his staff always provide great customer... - Conciege

David and his staff always provide great customer service. They make sure I understand what my car needs and all necessary fees. They always give me a fair price and do a job that makes me feel safe and secures my investment in my vehicle. They're always friendly and I never take my car anywhere else.

Complete fraudulent misleading seller - Fraudavoider

Seller misleads and lies sold a vehicle online with complete valve train failure truck smoked immediately sounded like a shaker box nobody could have missed it. Cellar will do anything to make a buck go elsewhere if you like it and screwed by from him if you want a good vehicle run as far away from this dealership as you can

The biggest thief in town. - Toniblackmon

The biggest thief in town. I can't fathom why ppl even go here.. They lied and lied again and never even touched our car for service

Best Customer Service - Josie R.

Richard Karr is the only place I will go for any repairs for my Buick. The entire Sales and Service team is very friendly and professional. My tire and battery were replaced under warranty without any hassles, they take care of everything so that you don’t have to worry about anything.

personalized service, great deal, overall great experience - CServin

Ronni Vandever went out of his way to accommodate my needs while purchasing a vehicle from Auto Group of SA . They allowed me to test drive the car I was interested in. I felt trusted and pampered. Just the way it should be when making a large investment. Thank you Ronnie!!!

Progressive made me take my car here because of an - Nguyennatashya

Progressive made me take my car here because of an accident when I got my car back the first time there was still damage to my door and then there was a chemical inside my vehicle and some kind of over spray on the windshield this over spray I tried to clean myself and it wouldn’t come off I had to deal with Patrick so I could bring my car back get the door completely fixed and my windshield issue taken care of . So I get my car back again and the over spray is still there now I’m dealing with Corey who called me and is now trying to say they have to figure out where it came from. I’ve brought up this issue as soon as I got my car back the first time. There playing games with me and giving me the run around about getting my windshield fixed. I paid my deductible and I expected good quality work when instead it’s poor work and really bad customer service I was told by two of their employees it something they used now I’m have to fight to get this fixed when it should have the first time or even the second time I was told the issue was going to be takes care ok now Corey wants to see the over spray why all their other employees seen it I was told by Patrick and my insurance agent this will be fixed. I will never trust these people my car is only 4 months old and now I have to deal with spots all over my windshield because of their incompetence and they maybe will do something about this. Don’t go here of your insurance company try’s to refer you here say no I’m also now looking for a different insurance company besides progressive .