419 Texas Ford Service Centers

Love Kim and his team! Easy to get in and prompt... - chubert

Love Kim and his team! Easy to get in and prompt attention. Always fun when you get to visit and catch up with old friends while waiting. They are A+++

Excelent service by Jose Juarez, very profesional help me... - Gerardo Ramirez

Excelent service by Jose Juarez, very profesional help me a lot so i can get my 2020 Telluride thanks Jose, if you stop by casa kia ask for Jose Juarez excelent person.

Employees were very helpful and knowledgeable. - peteanguiano

Employees were very helpful and knowledgeable. Service Advisor Marlene Hernandez was very professional and courteous.

Was very easy to schedule appointment for oil change and... - Hipshotatl53

Was very easy to schedule appointment for oil change and tire rotation. I arrived and was met by a service representative and was checked in

Made an appt.10 days prior,went in on time and got signed... - mrbuck1964

Made an appt.10 days prior,went in on time and got signed in. About 30 min.later the owner of the dealeship came and told me they wouldn't be getting to my truck today,I asked why since I had an appt.and he told me he wasnt putting me in front of his customers since I hadn't bought the truck from him,I asked for the nearest GMC dealers phone number in Corsicana,he then rudely told me "it's in the phone book,go look it up" and walked off.This man is the rudest a**hole I have ever met to be the owner of a dealership. I then called a friend and got the number to the other dealer on my own. The service consultant at Carl Whites in Corsicana told me to come on up and they would take care of me. I drove straight up there and they took me in and diagnosed my problem,ordered the parts and made a next day appt.to install the parts.I am fixing to be on my way up there shortly.Hmmm,this dealer cares enough to work someone in for warranty work two days in a row and is a LOT busier than CenTex was. As an added note,an ex service tech from Centex told me the owner used to tell his employees he doesn't want service/warranty work,all he is interested in is selling new vehicles. SO,beware if you are thinking of buying a vehicle or getting a vehicle in his service dept for warranty work,if you dont believe me just call and ask for Mr Goswick and try to get in to get service if you didnt buy it there and see how rude he is to you......

The cost for repairs was actually LESS than an... - whittingtontexas

The cost for repairs was actually LESS than an independent guy. just because they are a mazda dealer and had the parts already in the back.

They were selling a "Certified" low mileage suburban. - MONO

They were selling a "Certified" low mileage suburban. I brought a body shop person with me to inspect the truck. As it turned out it had been hit on the rear drivers side door area. Carfax showed minor damage to the rear of the truck. The salesman was literally speechless when we confronted him with the inspection results.

Towed my truck here and the set department was horrible. - Matthew McMahan

Towed my truck here and the set department was horrible. Trying to say I flooded my vehicle when I turned out to be a spun bearing.

Simply the best customer service, compassion, integrity - wm10301

Simply the best customer service, compassion, integrity and professionalism. I will only buy and service my vehicles from them from now on if I can. I have dealt with their sales team, owner, and service teams and every interaction I have had was amazing. Their sales staff, managers and owner provide very fair pricing for trade-ins and do not pressure you at all. We were even prayed for at one point as we discussed some pressing issues going on in our family. Not only are they kind and good people, they TOTALLY take care of their customers. We had an issue with a Ford Maverick truck that required multiple investigations to find a solution for, and despite the b2b warranty expiring during the investigation, they kept at it until they finally found the solution. They could have bailed on me since they weren't making any money on the investigation/repair. They could have just said "sorry bro, we can't figure it out and it's not really a warranty issue anymore", but they didn't. They solved the issue and now it's my favorite vehicle I've ever owned, and they are my favorite dealership of all time! I feel like I was take care of as part of an extended family. My wife and I are taking them some home made bread this week as a thank you, and they will by the first place I go for anything and everything vehicle related from now on. May the Lord's grace and favor be upon them and their families. I appreciate them all so very much.

The worst possible service department known to Ford, do... - Disappointed Customer

The worst possible service department known to Ford, do not bring your vehicle here, they charge you for work that they don’t even do and they screw your vehicle up more when they actually do the work.