419 Texas Ford Service Centers

I was greeted very well. - Idalow19

I was greeted very well. I would recommend this place to all my friends and family.

I purchased new Mazda 6 Gran Touring-oil changes are... - crvmd5

I purchased new Mazda 6 Gran Touring-oil changes are with Quick-lane where they made a large door ding while car was in for oil change- quick-lane manager did not wish to tend to my complaint and said it was no big deal. I complained with Sames ford since they refer purchasers and leases there and although they did reluctantly make the repair after I complained to the manager of maintainence, I later found that my jack was stolen and I priced it at another dealer for about $200.00. That was 3 yrs ago and I had sworn to myself that I would never again purchase or do any business with this dealer or quicklane. This dealer always sends coupons, for maintenance or retail but I prefer to avoid hassles with with this dealer and go to an outside shop or out of town dealer. I do love Mazda and when I take my Mazda to the valley or San Antonio, they are very professional and courteous. I’m sorry that I can’t say many nice things about this dealer.

personalized service, great deal, overall great experience - CServin

Ronni Vandever went out of his way to accommodate my needs while purchasing a vehicle from Auto Group of SA . They allowed me to test drive the car I was interested in. I felt trusted and pampered. Just the way it should be when making a large investment. Thank you Ronnie!!!

Progressive made me take my car here because of an - Nguyennatashya

Progressive made me take my car here because of an accident when I got my car back the first time there was still damage to my door and then there was a chemical inside my vehicle and some kind of over spray on the windshield this over spray I tried to clean myself and it wouldn’t come off I had to deal with Patrick so I could bring my car back get the door completely fixed and my windshield issue taken care of . So I get my car back again and the over spray is still there now I’m dealing with Corey who called me and is now trying to say they have to figure out where it came from. I’ve brought up this issue as soon as I got my car back the first time. There playing games with me and giving me the run around about getting my windshield fixed. I paid my deductible and I expected good quality work when instead it’s poor work and really bad customer service I was told by two of their employees it something they used now I’m have to fight to get this fixed when it should have the first time or even the second time I was told the issue was going to be takes care ok now Corey wants to see the over spray why all their other employees seen it I was told by Patrick and my insurance agent this will be fixed. I will never trust these people my car is only 4 months old and now I have to deal with spots all over my windshield because of their incompetence and they maybe will do something about this. Don’t go here of your insurance company try’s to refer you here say no I’m also now looking for a different insurance company besides progressive .

Every body was very helpful And respectful with a lot of - llez.marq@yahoo.com

Every body was very helpful And respectful with a lot of class a number one team

Mr Shoftner has repaired my Ford pickup, which has over... - craiganeedham

Mr Shoftner has repaired my Ford pickup, which has over 300,000 miles, several times, and my experience every time has been outstanding. The one thing that I really appreciated the most was his honesty when assessing the problems with my truck. He did not try and charge me for unneeded repairs, and allways suggested only the repair required to correct the problem. I definitely appreciate him helping me keep my truck on the road with his affordable prices. It is hard to trust people in the car repair business, because I have been burned before by other supposed professionals. I do trust Mr Shoftner though, and he has yet to let me down. I would recommend him to anyone

i trust them to get my car fixed right the first time - mapiecosport

have dealt with smith ford for over 25 yrs and have always been treated fairly by all the folks there, people like liz Martinez and Ronnie jones, now retired

Good service,... a little slow - rethornton1955

Good service but was a little slow for just an oil change. I had an appointment I would think if you had an appointment that they would get to you on time.

I wanted to give a huge shout out to Jimbo and the guys... - jdear

I wanted to give a huge shout out to Jimbo and the guys in the service dept. for getting back on the road today! You guys are great!

SHAWNA LOTTS @ CDRJ DODGE -MINEOLA, TX. - LaTosha McGee/ Tosha

SHAWNA LOTTS @ CDRJ DODGE -MINEOLA, TX.- lead with professionalism, kindness, updated time alerts, and just a personable deposition start to finish!!!! This dealership is located over 40 miles away from my hometown in TYLER- in which WE ALSO HAVE A PATTERSON DODGE DEALERSHIP. My experience THERE ( TYLER LOCATION ( less than 6 miles from my front door ) was beyond unacceptable, highly disappointing, a complete waste of time, and given being self employed, wasted and a loss of resources/revenue. I also got the impression after making a decision at the end of the day to remove my vehicle- from TYLER/PATTERSON,- because of getting an uneasy feeling as if the service potentially may have gone without being replaced (airbag recall ) BASED SIMPLY OFF OF WHAT THE SERVICE REP ASSIGNED TO ME/MY VEHICLE -stated . My gut instinct , not to mention common sense, tells me it would take more that 45mins to pull an entire dash , replace airbag, and whatever mechanism that causes FATALITIES AND INJURIES, THUS MAKING IT A “LEGAL RECALL” in the first place!!! NOT TO MENTION after not getting any updates other than 1- ( ONE )when I initially dropped it off at 7:30 am, via sms text -I go up there thinking maybe they just hadn’t had time to call, only to find out they’ve never even touched the car- So the SRA- called to back to follow-up- infront of me,- THEY LITERALLY TELL HER THEY DID NOT HAVE THE PART( as the voice ECHOED/CARRIED THRU the phone 😳 , as I’m standing there-SO THATS WHY THEY HADNT STARTED , she never used the word “ORDERED”- but she did say it was placed XYZ… giving the date I initially called and spoke with this same lady 2 weeks beforehand and even making this standing appt. on this particular day!!!! However this is what the service rep advisor I was assigned STATED, and the timing left(45m) approx.4:35pm cst ) - before closing 5:30pm!!! And assured me even though they HAD NOT started , ( ALL DAY) - they could hav it done in this timing mentioned above(45mins.) before the close of that day. My mom and myself, accompanied with her on a prior , yet totally separate service issue and car- has left me NOT TO VIEW THIS DEALERSHIP IN THE BEST LIGHT , due to deception, loss of her initial original key fob 🙄 , amongst other observations, - I couldn’t help but feel, DISAPPOINTMENT, DECEPTION AND ANGER due to an entire 9hour day gone to waste in dealing with TYLER PATTERSON DODGE!!! So because my son came to be a driver , in the hopes they were done,- or we only had a short time to wait as they finished up- I MADE THE COMMON SENSE DECISION TO PULL IT FROM TYLER/ DODGE…. I immediately started looking up others nearby and stumbled upon STANLEY/ GILMER C/D/J/R- were SHAWNA LOTTS is whom I spoke with from start to finish- placing me on hold, checking to see if they had it- ( based off VIN ) and giving her a very minute version of my story- and THE SEVERITY OF WHY , NOT TO MENTION BEING SELF EXPLANATORY- was sooooo important!!!!! It’s AN AIRBAG RECALL for Christ sake- 🤦🏾‍♀️ (recalls only become RECALLS due to a number of FATAL ACCIDENTS and /OR injuries, that are recorded in a DATA BASE!!!! So if that isn’t enough to remove all deception from any individual given the part that is being recalled- then that person shouldnt be in customer service!!!!😡 especially only to be able to file a ticket for that dealership to be reimbursed for monies and services that hadn’t be done!!!😡 Needless to say PATTERSON has traumatized me, with their actions and verbal baseless promises. Apart from them SHAWNA LOTTS was upbeat , sounded personable and caring - just in the voice and general laughs we shared with general conversation as she was making my future appointment. Her honesty, (Bkuz she came bk on after a brief hold as she checked wit the parts dept.-stating they DID NOT HAVE IT in- but she just ordered it ,giving an ETA when it would be in and appt. Was based a week or two after to be on safe side.))So appreciate her,MAINLY HER HONESTY!!

Ron, service manager. - Martha Pierce

Ron, service manager. AJ tech are EXCELLENT. best customer service from both . service are was closing. my car barely made it to the Stanley Parking area .. ✔️ Ron service manager was knowledgeable, customer service tops, caring ..went out of his way to make sure i had a way home , gave me towing telephone numbers, the best ✔️ A.J. - tech .. this young man outstandingly full of knowledge. caring , smart, forward thinking ..brought me home .. AAAA+ Martha Pels Pierce please give them a call

I have been going to Stanley Ford McGregor for 7 years... - Bert T

I have been going to Stanley Ford McGregor for 7 years and I highly recommend the service department for your vehicle. Not only have I purchased a 2015 F-350 truck here I also send my 2013 F-450 and my 2017 Lincoln Navigator for service. Would not take it any where else but Stanley Ford McGregor. They are so very friendly and treat you like family. Best dealership all the way around in McLennan county.