341 Texas Dodge Service Centers

Elvis, my service advisor, was professional and - Rmunsey93

Elvis, my service advisor, was professional and extremely knowledgeable as well as helpful. The work was performed at a reasonable price.

They were very nice and helpful. - Darhken

They were very nice and helpful. They even helped me acquire a battery that was not from them! They kept me informed about what they were doing and did the work in a timely manner.

Friendly and fast service. - Whitakerga

Friendly and fast service. Really appreciate the Uber service, which was very helpful. Having my truck washed was an added bonus.

I appreciate good friendly service at Star Dodge of Big - Cawillett60

I appreciate good friendly service at Star Dodge of Big Spring. Sales and service were very helpful.

Fast and professional service also very informative of - Jreifert2012

Fast and professional service also very informative of maintenance questions about my Jeep. Had to drive an hour to come to this dealership but well worth the drive for the service I received

Everyone was so helpful. - Nattaly

Everyone was so helpful. I was able to drop off my car to get serviced and it was ready within a few hours!

The service was fast they work on my car right away and - Muchomicho

The service was fast they work on my car right away and got it done flawless. Waiting room it got a nice upgrade so it felt like I was there for only 5 minutes.

Jeremy and Craig were out standing. - f900mx

Jeremy and Craig were out standing. I really appreciate the effort and getting my truck fixed. I will take it back when needed. Thank you guys.

She was very knowlegable with all my service needs. - maricela_bravo2000

She was very knowlegable with all my service needs. Very fast and polite with my family and I.

Courteous people who are very helpful. - deborah.schulte

Courteous people who are very helpful. And a service department that is very knowledgeable and takes care of the vehicle

Great quick service for the maintenance on my Ram 1500! - Robert.morgenstern

Great quick service for the maintenance on my Ram 1500! My Ram was done an hour ahead of time.

The customer service is always exceptional when we come - LBARAJAS0325

The customer service is always exceptional when we come here! Fast, courteous, and efficient always!

We are satisfied with the service on our Jeep Gladiator. - Orosl

We are satisfied with the service on our Jeep Gladiator. It needed a replacement part for the 4 wheel Drive and they took care of it promptly. Always good service with this dealer.

Doesn't answer the phone. - Cctloone

Doesn't answer the phone. Arrived; nobody spoke to me until 4:34. Turns out the cut-off for oil changes is 4:30. No wonder.

I have yet to purchase a vehicle from this dealership. - AriasFco

I have yet to purchase a vehicle from this dealership. However, I’ve been servicing two of my Jeeps here at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin. The service department is a highly effective team. They are staffed with a star-studded cast. My service advisor was Jacob Rogers. He is an outstanding person and one of the finest representatives for any dealership that I’ve ever been acquainted with. Great mentions to George and Alicia, who, although not my service advisors, stepped in to help and support whenever they could. They communicate effectively and are responsible, standing behind the brand, products, and work they do. If something is not to your satisfaction, they make things right. As long as I have a Jeep, it will be serviced here at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin. And if I end up without a Jeep, I’ll probably acquire a new one from here as well.

Excellent service. - Rob

Excellent service. Have been going there for eight years. Always have a good experience. Have another vehicle there now

My service advisor, Michael, was very knowledgeable, - mtm050359

My service advisor, Michael, was very knowledgeable, helpful and professional. They are a very busy shop, so I had to leave my vehicle there for a few days. Michael kept in contact with me and my vehicle was fixed in the time frame I was told. I will be going to Nyle Maxwell in the future.

The service side of this deal ship is great. - Stan

The service side of this deal ship is great. I would recommend the service center to anyone needing repair help.

Emanuel Padilla hands down provided the best customer - G_lottie

Emanuel Padilla hands down provided the best customer service I’ve ever had. He’s the best dealer that I’ve ever had the pleasure talking to and ensured I was 100% satisfied before I left. I’ll definitely be returning to him and referring him to friends and family.

Parts department was absolutely amazing! - ettezilg1

Parts department was absolutely amazing!! Jose Garcia is an asset to not only the Parts department but to the entire PCCDJRF Dealership! He was professional and extremely helpful. He went out of his way to get me a part for my Fiat that I could not get in Arizona. Wish more employees could be like him! He is a total leader of customer service! Thanks again Jose!!

2015 Ram 3500 Cummins/Aisin. - HotWaterJoe

2015 Ram 3500 Cummins/Aisin. The truck developed a rough idle after another dealer performed recall 67A. About 15 minutes after setting the appointment on-line, I got a call from Robert Buckly. He said, "I noticed you made an appointment for Friday and your out of town. You really don't want that because we are so busy your truck may get stuck here over the weekend. Bring it in tomorrow (Wednesday)." I was shocked that ANY service center would care that much to call me to re-schedule. When I arrived I could see that the dealership was extremely loaded with work. Robert said they have been slammed for a couple of years with the growth in Georgetown. He said we will get to your truck as quickly as possible. They gave me ride to the car rental. The NEXT day Robert called said they tested all the injectors, the fuel, the fuel delivery system, they cannot find any rough idle. And we talked about the recent recall and some other work that has been done to the truck. I drove the truck and it seemed to run fine. I don't know what it was that caused the rough idle but it was gone. Robert said to see the cashier and wished be a Merry Christmas. At the cashier, the bill was ZERO. I asked what about the tech time, I need to pay for his time. She said NO CHARGE. I was amazed. They not only got my truck in early, spent time looking for a transient problem, and then did not charge me. I will always to the Mac Haik Dodge in Georgetown. And I really appreciate Robert Buckly. Bill

I worked with Jason Biles and Delicia Mitchell. - josephpekar

I worked with Jason Biles and Delicia Mitchell. If you expect a call back don’t. Horrible customer service. Failed to complete repairs under factory warranty. I had to bring it back a week later when parts arrived only for them to only do 2 out of 3. I have been calling for over a week with promise of return calls with nothing. Since surveys are such an important part of business I hope this gets someone’s attention and they call me back today and maybe they can get this review removed. Sad this is what I have to do to get my vehicle repaired…

This place is awesome. They always take care of my... - Svengali

This place is awesome. They always take care of my vehicle. Especially the mechanic Clay

Took 2024 1500 limited in for service recall and front - Edf1954

Took 2024 1500 limited in for service recall and front end dropping with air shocks ( 2nd time for same issue with them). Did not buy truck there because discovered they were playing games during buying process. But they are closet dealer for warranty. Made appointment and after a full week they had not even looked at truck. Never again will I ever visit them. What a bad joke for a dealership.

I recently needed an unforeseen engine replacement in my - taimc

I recently needed an unforeseen engine replacement in my Jeep Wrangler. The entire situation was stressful as I was just out of Powertrain warranty. I previously purchased an extended warranty and hoped that FCA would honor it. They did. However, had I not had the support and care from RO Service Department, in particular, Ms. Betty (Service Manager) and Ms. Monica (Service Advisor); I would be a complete MESS. These two ladies are professional, communicative, competent, and caring. The moment they had information about my Jeep (from the initial diagnosis to the scheduled FCA Inspector evaluation/visit, to the FCA approval to replace my engine and finally to when the Jeep was ready) they made sure to inform me immediately. I appreciate the effort they put forth when dealing with FCA. If I had any complaints, it would be with how slow FCA moved to approved the engine replacement. This had nothing to do with River Oaks' ability to fix my vehicle in a timely fashion. FCA needs to be quicker about their evaluation process regarding repairs under warranty; and not to disrupt the flow of dealership service departments and technicians. I appreciate the patience and thoroughness of Ms. Betty's team; and their persistence with contacting FCA to follow-up with the next steps! I'm extremely pleased and impressed with this dealership, and am eternally grateful to this very special group of individuals. The entire Service Team from management to the technicians need a raise and need to be featured on FCA's site as a model dealership; one that other dealers, nation-wide, should aspire to. They even washed my Jeep so that it was gleaming when I came to pick it up! I know this is typically a standard procedure at some dealers, but you wouldn’t think this dealership would have the time to do it (or even want to do it) after having to do a very labor intensive engine replacement repair! Replacing an engine is not like replacing an oil filter…there are many parts, lubricants, fluids, hoses, clamps, electronics that must be correctly placed and tested with the block to ensure that it runs correctly. I realize that this was not an easy task and managing every aspect of the repairs, along with paperwork for FCA had to be a nightmare! But this team handled it flawlessly and with precision. I will be recommending this dealer to any and all Mopar owners that need service. Grade: A+ , 100%

They were very nice. - alicia.stum

They were very nice. Helpful. Made me feel very comfortable. They even gave me Popsicles (it was summer) while waiting for paperwork to be completed

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JJ was absolutely amazing, very helpful and super... - tamaranorman806

JJ was absolutely amazing, very helpful and super knowledgeable. Thank you so so much for your help and getting me in a brand new truck.

Was on a cross country road trip, front passenger fender - AlyssaS

Was on a cross country road trip, front passenger fender started coming off I was on a tight time line I called the shop asked if they could squeeze me in they said yes, I arrived they took a look saw it was my pins and clips that came off they luckily had them in stock got it all taken care of in less than 15 minutes. Shout out to Brian for being an all star and doing it himself since his techs were all booked up much appreciated.