397 Texas Chevrolet Service Centers

After getting basically sent on my way by the rude owner... - mrbuck1964

After getting basically sent on my way by the rude owner of CenTex GMC in Mexia even though I had an appt.for service I made ten days before,I called Carl White GMC in Corsicana about getting my truck checked under warranty on an ignition problem,the service mgr.Rhonda told me to come on up and they would take care of it,well, I went straight up there and they got me in almost immediatly,diagnosed my problem ordered parts and got me back in the next day to install the parts. I would not hesitate to recommend this dealership to anyone needing warranty work and if they treat someone who didnt even buy the vehicle there as good as they did me I would sure recommend them if you are in the market for a new vehicle too.

Made an appt.10 days prior,went in on time and got signed... - mrbuck1964

Made an appt.10 days prior,went in on time and got signed in. About 30 min.later the owner of the dealeship came and told me they wouldn't be getting to my truck today,I asked why since I had an appt.and he told me he wasnt putting me in front of his customers since I hadn't bought the truck from him,I asked for the nearest GMC dealers phone number in Corsicana,he then rudely told me "it's in the phone book,go look it up" and walked off.This man is the rudest a**hole I have ever met to be the owner of a dealership. I then called a friend and got the number to the other dealer on my own. The service consultant at Carl Whites in Corsicana told me to come on up and they would take care of me. I drove straight up there and they took me in and diagnosed my problem,ordered the parts and made a next day appt.to install the parts.I am fixing to be on my way up there shortly.Hmmm,this dealer cares enough to work someone in for warranty work two days in a row and is a LOT busier than CenTex was. As an added note,an ex service tech from Centex told me the owner used to tell his employees he doesn't want service/warranty work,all he is interested in is selling new vehicles. SO,beware if you are thinking of buying a vehicle or getting a vehicle in his service dept for warranty work,if you dont believe me just call and ask for Mr Goswick and try to get in to get service if you didnt buy it there and see how rude he is to you......

The cost for repairs was actually LESS than an... - whittingtontexas

The cost for repairs was actually LESS than an independent guy. just because they are a mazda dealer and had the parts already in the back.

Chevrolet claims total customer satisfaction is important... - bobby.burge

Chevrolet claims total customer satisfaction is important to them. Their mission statement also states to provide the highest level of service. In my opinion you won't find either at this dealership. I went by there for an orientation on my navigation system and was rudely interrupted by a small man claiming to be the Big Boss. His name was Matt . He was rude, intrusive in the conversation I was having with another employee, clearly showing his lack of class or character. This dealership and Chevrolet should be ashamed of his behavior.

Friendly, easy to schedule appointments, professional, - daiglider

Friendly, easy to schedule appointments, professional, nice waiting area, clean bathrooms, wish they washed the car when finished. Would like to have a courtesy car available

They were selling a "Certified" low mileage suburban. - MONO

They were selling a "Certified" low mileage suburban. I brought a body shop person with me to inspect the truck. As it turned out it had been hit on the rear drivers side door area. Carfax showed minor damage to the rear of the truck. The salesman was literally speechless when we confronted him with the inspection results.

Towed my truck here and the set department was horrible. - Matthew McMahan

Towed my truck here and the set department was horrible. Trying to say I flooded my vehicle when I turned out to be a spun bearing.

On 12/7/08 My wifes Suburban broke down in Yoakum while... - jack3430

On 12/7/08 My wifes Suburban broke down in Yoakum while visiting her mother in the hospital, My brother-in-law had Cooper Cheverolet pick it up and was told the fuel pump was bad 400.00 to repair, they then called back and was told it need a wiring harness another 400.00 we told them to put the parts in a box and we would pick it up but they charged 190.00 to put it back together, it was brought back to my regular mechanic and repaired by replacing a 20.00 harness and labor totaling 192.00, he said there was nothing wrong with the fiel pump. I called a dealer in Houston and was told a new fuel pump comes with a wiring harness

Sales n service are EXCEPTIONAL!! OUTSTANDING! - Kaym2222

The owners are wonderful people! They are always friendly,kind, and very trustworthy! I have total trust in them!! Their sales people are the same way. Michael and Amy Cutshaw make you feel at home when you come there! The service department is just as great!!! Dale and Jessie run that service department with superior skills! They know their job and can get you an answer quickly!

After getting the run around for 2 weeks by Ron Carter in - Jaxkaz

After getting the run around for 2 weeks by Ron Carter in Alvin. My husband located the part my vehicle needed at Davis Chevrolet, dropped off my vehicle and it was ready for pick up that same day! Thank you Davis Chevrolet!

visit for service to 2009 impala - williams,shyrll

While visiting service dept for 2009 impala, I spotted the car of my dreams, a 2019 Cajun red LT. Met Debora Brakebill and the fun began. About 2 wks later I was the proud owner and took delivery on Aug.3rd, I was not aware that Jimmy Williams was now at Demontron, Good choice guys, We have purchased 3 vehicles from him with wonderful results. Very knowledgeable and very professional and look forward to a long association Shyrll & Billy Williams (no relationship)

Their response to my review of how they handled my - m_axelsen15

Their response to my review of how they handled my situation with my 2016 Corvette said they would review my complaint and respond to me directly. Well it’s been a few weeks and I don’t get any response. Just a xxxxxxxx response I guess to make people think they’re concerned about customer satisfaction. Mike Axelsen

Service Dept. seems incompetent. They might be able to... - dhemme1998

Service Dept. seems incompetent. They might be able to change your oil or rotate tires. If something complicated, forget it. Kept old Ford car for 4 days, couldn't figure out problem, but just tried different stuff, hit or miss, charging big $$$ along the way for every little thing they did. And they accomplished nothing. Finally, on 5th day, we got car back, still broken. Will take somewhere else. Never here again. Fool me once, etc.

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