391 Texas Chevrolet Service Centers

All I can say is Liz in the Atzenhoffer Service... - Stephenei_g

All I can say is Liz in the Atzenhoffer Service Department has done it again!!! On top of being extremely friendly, she is prompt with updates and can or knows where to get my questions answered. I know that she doesn't do it ALL on her own, so many THANKS for the guys in the shop that are doing the work.Where else you can get a ride to and from work when you go in for a break job or oil change?! That PLUS being able to borrow a courtesy vehicle when you have a more complicated repair. Talk about convenience! More importantly, I know that I am getting quality parts with professional installation whenever I drop my suburban at their door. Atzenhoffer has earned my business FOR LIFE with the constant and consistent exceptional service I have received over the years! Thanks again, Liz, the entire service team, and the mechanics for earning my business over and over!!!

Dillon Imboden was amazing! - mendykaye5

Dillon Imboden was amazing! I cannot speak his praises more. My family was driving through on vacation for the weekend when our fuel tank fell out under our GMC Yukon. We called AutoWorld Chevrolet and Dillon did everything he could to help us. He ended up driving himself down the road with a tech to see how he could help and ended up getting the car to a place safe to drive to the shop. It was a Saturday and the service department was about to close, but Dillon got the car on a lift, fixed the issue and double checked the fuel tank, tires and overall vehicle inspection. It was not a convenient time, and especially on a Saturday, when he could be home but he went above and beyond to help my family out. I would highly recommend this dealerships service department, more specifically Dillon Imboden.

Staff is friendly and courteous. - marcosrea343

Staff is friendly and courteous. However,have taken truck in twice and can't find where noise is coming from.Vehicle is under warranty.

Our Suburban was towed to the Bacon Chevrolet in... - Mendy Wright

Our Suburban was towed to the Bacon Chevrolet in Palestine. The first 2 times I called, no one ever picked up the phone after I was transferred. The third call, I finally got to talk to someone who told me they did not have time to even look at the car and there was nothing they could do and could not provide a rent car until a mechanic looked at it. (we live 3.5 hours away) They got it to start and told us it was just the battery. We were 3 miles down the road with the stabiltrak and traction control light began to come on again and then the check engine light came on about an hour later. It would not start once we returned home and turned the vehicle off. I took it to another dealership this morning that has much better customer service.

Excellent Customer Service - Rodriguezpf

Eric Sullivan is outstanding in seeing that my vehicle is serviced in a quick and professional manner. Eric always meets us in the drive when he sees us drive in. Thanks for the great customer service Eric!!!!

Outstanding Service Provided - Caddy 711

Visited the Bert Oden Cadillac Servicing department on Tuesday, Nov. 20th. John, one of the Servicing agents assisted me as soon as arrived early in the morning. Within an hour and 15 minutes, the wheel rotation was done, the oil had been changed, and the vehicle checklist had been completed. Outstanding job by John and the Servicing Crew, I really appreciate it, thanks1 Juan O. Garcia

Service Department - Tommy

I was traveling to Austin, and my 2007 Saturn ion, had failed to shift into high gear. After they had looked at it, I was told it would cost 500.00 to 600.00. When to pick it up, over 900.00. The had my cell, should have called me, if it was going to be more than I was quoted. Was told it would have cost no more than 500.00 at the chev. Dealership in Plainview.

Was a great experience, I conveyed I was in a hurry and... - Joet82

Was a great experience, I conveyed I was in a hurry and was treated well and made it in and out with time to spare for my meeting. Great dealer would recommend to anyone!

Great people, friendly and professional. - Pamiek78

Great people, friendly and professional. Service is quick and they keep me posted on the progress. Wold recommend to anyone needing new vehicle or service.

Terrible experience. - visionsource17

Terrible experience. I have very low mileage and my instrument cluster went out on my silverado. They charged $986 to fix it on a vehicle with 33,000 miles. When asked if anything could be done on the price because all I could come up with was $750 they kept throwing in my face that they gave me a loaner vehicle which I'd have happily not taken in exchange for some kind of discount. I was told to speak to Brian when I got there to pick it up and Brian was extremely rude and condescending. As a single mother who worked hard to buy the vehicle in the first place I was saddened to find out all they could do was take $26 off. I have bought 3 chevy vehicles new and my truck will be my last. I hope that poor customer service and $462 in labor was worth the loss or a lifetime of $35,000 vehicle sales.

Service on Son's Car - Jeff

Did a great job of taking car of a repair issue on my son's car. Could not be happier. This is a service department that pays attention to detail.

BEST car dealer ever! - jbmc62

They really are your family. Larry Wooten in sales is the absolute BEST and the service dept bar none is top notch. Russell and Mike in the Service Dept are the epitome of integrity! They will fight for you with the manufacturer on any warranty issues. They go out of their way to help.

All of the staff was courteous and the wait time was - kehughes1969

All of the staff was courteous and the wait time was minimal. I will be returning.