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DealerRater
4. - S. Kossa
Reviews from the web
DealerRater
4.6/5
77 reviews
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4.6/5
27 reviews
NewCars.com
4.5/5
45 reviews
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Sam K
1 review
just now
NEW
In 2021 I purchased a new 2021 Jeep Compass from the Yaklin dealership. I then used this Jeep as a trade-in and have been trying since June to get a refund for the service contract - that was never even used. First, it took several calls to … More
Erika Cuellar
2 reviews·7 photos
4 months ago
Literally just tried to sell us a vehicle with significant damage to undercarriage and catalytic converter and then manager proceed to down played the damage and instead of offering to fix it he got angry and started to yell at my husband. … More
+4
4
Karl Patten
2 reviews
4 months ago
I just bought a Jeep from Yanklin today and let me tell you, what they were able to do with the how upside down I was on my 2021 Ram was just amazing. Sales staff worked with me for almost 2 days to put me in the right vehicle. Got my … More
Danny Sale
6 reviews
3 months ago
The service department could do a lot better job of communication as well as keeping their word as far as charges for specific services.
The first visit to the dealership went off without a hitch. I was pleased. The … More
1
Yaklin Chrysler Dodge Jeep RAM (Owner)
3 months ago
Danny,
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you.
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From Yaklin Chrysler Dodge Jeep RAM
"At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate... More
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Sam K
1 review
just now
NEW
In 2021 I purchased a new 2021 Jeep Compass from the Yaklin dealership. I then used this Jeep as a trade-in and have been trying since June to get a refund for the service contract - that was never even used. First, it took several calls to get the Finance Manager, Rob Couser actually on the phone. Then it took a couple reminder voicemails to get him to actually send me the paperwork. Upon receipt, I got it filled out and returned to him promptly. Called him to verify receipt and he let me know he did, in fact, receive the paperwork. Several days pass and Rob calls to let me know that while I do qualify for a refund, he had to send me a different form because they were in the middle of "changing the servicer" of their service contracts. Received new paperwork, go through the process again - fill it out, return within a couple of days, verify he received updated paperwork - yes, yes and yes. I received the GAP insurance refund from the loan provider within four weeks but nothing from the dealership for the service contract. It has now been 12 weeks, I've still gotten no refund and of course, Rob is no longer returning my calls. DO NOT SPEND YOUR VERY HARD EARNED MONEY HERE!!
0 of 10, would not recommend. If I could give 0 stars, I would.
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