17 Texas INFINITI Dealers

Exceptional customer service. - Jehummel.jh

Exceptional customer service. The team goes above and beyond, and create and comfortable environment that make it an enjoyable experience when buying a car.

The whole team was so friendly and helpful. - NMILLE1

The whole team was so friendly and helpful. I felt like a well taken cared of customer

I’ve been a loyal customer of Infiniti and this - joyce911p

I’ve been a loyal customer of Infiniti and this dealership since 2008! I love the service I get there not to mention I love my Infiniti vehicles!

My only dealings with Austin Infiniti were with the - nancyp

My only dealings with Austin Infiniti were with the exceptional service department. They provided great service and nice seating area with a coffee bar. I would recommend Austin Infiniti to my friends and family.

Nice salesperson. - sgoods210

Nice salesperson. Still don’t think they gave me a fair offer on my trade. A local dealership offered 3k more but I REALLY wanted the vehicle I purchased. The vehicle was the best price I had been able to locate so I am happy about that part.

Great service and very knowledgeable about this - Tonyfk

Great service and very knowledgeable about this vehicle Took very good care of us and will definitely would recommend to others

Great service every time. - Mivette89

Great service every time. There have been a few times my car has been returned with new interior and exterior scratches, but other than that, I have been happy with the service.

Our experience didn’t start off on the right foot — the - Kelly Allen

Our experience didn’t start off on the right foot — the first impression was less than ideal, and we were honestly feeling a bit disappointed. But then Roxanna stepped in, and everything changed. Her genuine appreciation for customers and her clear commitment to maintaining Sewell’s reputation for building strong relationships truly stood out. She treated us like family, listened to our concerns, and went above and beyond to ensure we were cared for. Thanks to Roxanna, we left feeling valued and respected. She's a true reflection of what Sewell stands for and why we purchased our vehicle.

I had an initially frustrating experience after we - Adam Seals

I had an initially frustrating experience after we discovered our vehicle incurred damage while in the shop for an unrelated repair. However, Operations Director Terry Landry was excellent about reaching out to make things right and get my vehicle repaired. I appreciate his integrity and how he handled an unfortunate and difficult situation.

This would have been the 7th car I purchased from this - Iamspecialed2

This would have been the 7th car I purchased from this dealership in a 10 yr time span, however when my paperwork was in finance JEREMY sold the car from under me What a disgraceful dispicable unprofessional Way to run a business and this was done by a manager no less I am beyond disappointed in how dishonest a manager behaves in a high end dealership as this one is.

Good and friendly , Shane Curry helped us with our - juarezp

Good and friendly , Shane Curry helped us with our decision on our new vehicle, thanks Shane

My family has been repeat customers at Southwest - adthree

My family has been repeat customers at Southwest Infiniti for the past 10 years + but it's safe to say that will no longer be the case after the experience I had last week with the service department. Last Monday, I brought my 2015 Q50 in for a 4 wheel alignment service. While completing the service, they found that one of my control arm was in need of repair and due to this they could not complete the service. Yet, I was still charged full price even though they did not fully complete the service and when asked if I could bring the car back the next week after getting the control arm fixed, I was told that I would be charged again even though I never received the service that I paid for in the first place. This experience has been very frustrating and I have expressed my concern to the dealership but they have not been willing to resolve my concern. My only desire is to have a full alignment completed on my vehicle since that is the service I paid for; not a partial completion. As it stands today, the management of this facility agrees with collecting funds without providing the service. Therefore, if you were considering bringing your vehicle to this location for your needed repairs, you may want to reconsider. I would truly hate for you to have a similar experience since they are satisfied with charging full prices for doing half the work. It just appears that collecting the $400+ fee was more important to them than doing the right thing.

Joe at Bert Ogden Infiniti, is simply the best General - Lecmcqueeney

Joe at Bert Ogden Infiniti, is simply the best General Manager around, anywhere! I can not get over how, honest, nice, and helpful he is. I have had a really tough situation, and he has walked me through it step by step, and is taking such good care of me. I am so grateful! Thank you, Joe 🙏

Quick reposnse! - Andy G

Quick reposnse!! Offered a fair amount for my trade and vehicle purchased was less than market price. Sales/finance guys were great to work with and super accommodating.

Bought multiple cars from McGavock Nissan which happens... - Brit

Bought multiple cars from McGavock Nissan which happens to own Infinity of Lubbock also. Amazing service at both dealership. Fair pricing, no pressure and the service department’s really take care of you. Chris Attanasio is the best salesman I’ve ever worked with. We have purchased 3 Nissans from him and we decided we wanted an Infinity he treated us like family. Cannot say enough about these 2 dealerships and Chris. Top notch!!! If I could give more than 5 stars, I would!!!! Brit