275 Texas Ford Dealers

Justin is fabulous. - cary

Justin is fabulous. He is patient and no pressure to buy. We were looking for a couple of vehicles and were only going to buy one at the time. He kept us in mind for both options and took great care of our needs. After the sale, he continued to follow up and make certain that we were satisfied. The finance department was also just as helpful! I definitely recommend going to All Star Ford in Kilgore and asking for Justin!

Was very easy to schedule appointment for oil change and... - Hipshotatl53

Was very easy to schedule appointment for oil change and tire rotation. I arrived and was met by a service representative and was checked in

Have Known Mike for about 40 years , he is without - jordanrobert61

Have Known Mike for about 40 years , he is without question a very helpful and caring person i would have no problem at all purchasing a vehicle from him as he is very honest and trustworthy. he is not only a great salesman but an even better friend.

My oil change was done in a professional manner an the - louisgarcia1982

My oil change was done in a professional manner an the service manager was very courteous.

SHAWNA LOTTS @ CDRJ DODGE -MINEOLA, TX. - LaTosha McGee/ Tosha

SHAWNA LOTTS @ CDRJ DODGE -MINEOLA, TX.- lead with professionalism, kindness, updated time alerts, and just a personable deposition start to finish!!!! This dealership is located over 40 miles away from my hometown in TYLER- in which WE ALSO HAVE A PATTERSON DODGE DEALERSHIP. My experience THERE ( TYLER LOCATION ( less than 6 miles from my front door ) was beyond unacceptable, highly disappointing, a complete waste of time, and given being self employed, wasted and a loss of resources/revenue. I also got the impression after making a decision at the end of the day to remove my vehicle- from TYLER/PATTERSON,- because of getting an uneasy feeling as if the service potentially may have gone without being replaced (airbag recall ) BASED SIMPLY OFF OF WHAT THE SERVICE REP ASSIGNED TO ME/MY VEHICLE -stated . My gut instinct , not to mention common sense, tells me it would take more that 45mins to pull an entire dash , replace airbag, and whatever mechanism that causes FATALITIES AND INJURIES, THUS MAKING IT A “LEGAL RECALL” in the first place!!! NOT TO MENTION after not getting any updates other than 1- ( ONE )when I initially dropped it off at 7:30 am, via sms text -I go up there thinking maybe they just hadn’t had time to call, only to find out they’ve never even touched the car- So the SRA- called to back to follow-up- infront of me,- THEY LITERALLY TELL HER THEY DID NOT HAVE THE PART( as the voice ECHOED/CARRIED THRU the phone 😳 , as I’m standing there-SO THATS WHY THEY HADNT STARTED , she never used the word “ORDERED”- but she did say it was placed XYZ… giving the date I initially called and spoke with this same lady 2 weeks beforehand and even making this standing appt. on this particular day!!!! However this is what the service rep advisor I was assigned STATED, and the timing left(45m) approx.4:35pm cst ) - before closing 5:30pm!!! And assured me even though they HAD NOT started , ( ALL DAY) - they could hav it done in this timing mentioned above(45mins.) before the close of that day. My mom and myself, accompanied with her on a prior , yet totally separate service issue and car- has left me NOT TO VIEW THIS DEALERSHIP IN THE BEST LIGHT , due to deception, loss of her initial original key fob 🙄 , amongst other observations, - I couldn’t help but feel, DISAPPOINTMENT, DECEPTION AND ANGER due to an entire 9hour day gone to waste in dealing with TYLER PATTERSON DODGE!!! So because my son came to be a driver , in the hopes they were done,- or we only had a short time to wait as they finished up- I MADE THE COMMON SENSE DECISION TO PULL IT FROM TYLER/ DODGE…. I immediately started looking up others nearby and stumbled upon STANLEY/ GILMER C/D/J/R- were SHAWNA LOTTS is whom I spoke with from start to finish- placing me on hold, checking to see if they had it- ( based off VIN ) and giving her a very minute version of my story- and THE SEVERITY OF WHY , NOT TO MENTION BEING SELF EXPLANATORY- was sooooo important!!!!! It’s AN AIRBAG RECALL for Christ sake- 🤦🏾‍♀️ (recalls only become RECALLS due to a number of FATAL ACCIDENTS and /OR injuries, that are recorded in a DATA BASE!!!! So if that isn’t enough to remove all deception from any individual given the part that is being recalled- then that person shouldnt be in customer service!!!!😡 especially only to be able to file a ticket for that dealership to be reimbursed for monies and services that hadn’t be done!!!😡 Needless to say PATTERSON has traumatized me, with their actions and verbal baseless promises. Apart from them SHAWNA LOTTS was upbeat , sounded personable and caring - just in the voice and general laughs we shared with general conversation as she was making my future appointment. Her honesty, (Bkuz she came bk on after a brief hold as she checked wit the parts dept.-stating they DID NOT HAVE IT in- but she just ordered it ,giving an ETA when it would be in and appt. Was based a week or two after to be on safe side.))So appreciate her,MAINLY HER HONESTY!!

The absolute worst dealership I have ever worked with in - zach

The absolute worst dealership I have ever worked with in my life and I will never buy vehicle from them again...

Robert made it really easy for me in every way aand so - lylechuskins

Robert made it really easy for me in every way aand so did the finance manger , great in the whole process !

You can always count on Bailey Ford to find you the - dan

You can always count on Bailey Ford to find you the vehicle you are looking for.

Different type of review here... I intentionally waited... - Cliff Dugas

Different type of review here... I intentionally waited to hit the 50k miles driven from the original miles when I purchased my used 2017 Ford F250 from Silsbee Ford in August 2020. (more like a brand new truck as it was the cleanest I ever encountered). From the moment I called on it back in August 2020 through the purchasing experience a day later and post-follow-up satisfaction checks from Mike, my salesman, and the dealership I have to say they are top-notch! Definitely NOT a typical dealership! I was coming from out of state and Mike worked with me beyond expectations. After test driving and in the office for the financials, I was presented a rundown of the vehicle price; much to my surprise there were none of those frivolous or other dealer trap charges. It was a straight forward great price and bottom line. No need for the back and forth negotiating. The truck had an excellent price, no upcharges so I didn't hesitate to purchase it! I could not believe how easy, fast and genuinely relaxed we all were. Not faking for a sale, Mike and the team at Silsbee are sincere. You can tell it is up to the expectations of the owners and their values and service. Overall great experience with Silsbee Ford and there has been nothing wrong with my truck, which now has 155k miles on it! What a great buy! Thank you Mike and Silsbee Ford!

1st off you go here deal with Mike...i had a Camaro with... - joejr2772

1st off you go here deal with Mike...i had a Camaro with very high interest on i wanted to trade in,i tried the Chevrolet dealer 1st but was told i had too many vehicles it would be impossible to finance anotherone even tho i was trading 1 in,i pulled in to Pike..Fentons just too look,I told mike what i wanted too do and man did he hook me up,id recommend this place to everyone.

I had a pleasant experience dealing with Wendel Motor. - ullahsredoan

I had a pleasant experience dealing with Wendel Motor. The staff was very responsive and exceeded all my expectations.

I feel they were honest and straight forward with me. - David Coe

I feel they were honest and straight forward with me. I love the truck. I recommend this dealership. My sales guy worked hard to help me and finance worked hard to answer all my questions. Its never easy to pay so much for a vehicle but i do feel good about the purchase and feel i got a great deal on a awesome truck!

Top Notch - Kim M

Two words, TOP NOTCH.... Incredible new sales management team. The BEST buying experience ever. Darren Whitt and team have this store set up right! Will definitely be back

Very friendly staff. So far have had no problems , only... - Gtstantonplace

Very friendly staff. So far have had no problems , only had my highlander a couple of days. Thank you Chelsea and Kristen.

Customer Service - corvetteguy

I purchased a 2015 Ford Expedition from this dealer in January. From the point of sale to delivery there were no surprises. I was kept apprised of the schedule for delivery each week. After make-ready, the vehicle was delivered promptly and I was given a thorough walk-around. This is the fourth vehicle I have purchased from this dealer and will definitely recommend them to my friends and family.

Big Spring Ford was excellent. By far the best experience... - lottadot

Big Spring Ford was excellent. By far the best experience I've ever had from a Ford dealership (this is our 6th Ford vehicle). It was quick, no nonsense, had a quote, got a good value on my trade-in and out the door I went.

Straight forward, honest, and fair - G

I dont usually do reviews, but after visiting and buying a vehicle today, I have to say that this was the best car dealer i have ever dealt with. I was fortunate to work directly with Mr Brown, who was a staright shooter. He was fair and honest. It was a simple, low stress purchase. Everyone was very nice and helpful! I would highly recommend this dealership.

Sleazy sales tactics -- Smart consumers not welcome - Sm4r7Consumer

Under no circumstances should this dealer be trusted. Saw a great price for a used vehicle, called to verify it was at the dealer and already over the phone in my first interaction with the sales person wanting to find out if it was a "done deal" even though I hadn't physically seen the car or driven it. Appointment time was set and when I arrive, the sales person is nowhere to be seen and other sales people tell me he is "at lunch" despite knowing they had an appointment. We wait 20 minutes and when I inform him he was late for his appointment, he laughs as if its a joke. Fast forward past the vehicle inspection (the car was incredibly dirty despite being at the dealer for over 2 months now), I am informed that they can't honor the price that was advertised on their website because that is no longer what was being listed. Classic bait and switch. Expecting this, since I had informed the sales person of the discrepancies on various websites, the website ads disappeared but not before screen shots and links were saved. I produced printouts of everything I saw, gave them direct links (that no longer worked) and best of all, Google had cached the websites with the low price clearly displayed on the vehicle in question, complete with the exact description and VIN number. The sales person also handed me a newspaper and said that that was the ad they ran just before the car went to another dealer (before returning when I requested it). He said it was from a week prior. When I flipped the paper over, the very top of the newspaper clearly displayed the date from the day before my visit, not the week before. The manager showed a clear lack of understanding on how the internet works and tried to blame google for changing the price. At one point, he even tries to say that this price never appeared on their website and that it has to be faked by google. Seriously. I wish I could've made that up. Eventually, they caved and were willing to sell the car at the price advertised but immediately balked when I said I would pay in cash and not finance. It didn't matter anyway because I did not plan to do business with them. It was very obvious from the start when the sales person was "at lunch" that this dealer is sleazy. They could not deal with the fact that I was so prepared for their obvious tricks. If you are an informed buyer, go somewhere else. These people are not honest at all. As soon as they realized their lies and deceptions weren't going to work, the sales person's smug attitude quickly disappeared.

The Very Best Bar Non - Richard W Bates

I have bought 6 new pickups from them so far. I purchase a new truck every 24 months. In 2016 I purchased two new pickups from Sour Lake Ford and they exceeded my expectations on both. I had a brain hiccup and thought I would shop another dealership but came to my senses and went back to Sour Lake Ford. They almost doubled my trade in offer and still sold my trade in 3 days later, now imagine what the other dealership would have made off my trade in! The sales experience has been pleasant and rewarding. They also have an excellent service department to take care of your needs after the sale. These folks are the greatest and other folks may get tired of my bragging on them but for me there is only one Ford Dealership worth knowing, they feel like family! If you decide to give them a try and I strongly suggest that you do, There is one name you need to know and that is ROCKIE TEMPLETON!! This lady is not scared of the big boys and will go to bat for you against anybody!! When I drive up one of the other salesmen call her, they all know I only deal with ROCKIE!!!!!!!!!!!!!!!!!

No other dealership help get my car. Miyito did it all.... - joesantos

No other dealership help get my car. Miyito did it all. 09 mustang gt. Now going back to trade it for a new gt. Miyito is my man

I cannot recommend this dealership enough! - gcooper5071

I cannot recommend this dealership enough! I have purchased two vehicles from Apple Sport Ford. A 2022 Ford Tremor and a 2024 Ford Expedition. Both transactions were flawless, painless, 100% conducted quickly, efficiently, with respect for my time over email and a few texts. From initial contact through delivery to my home south of Fort Wroth, the amount of time needed to work these deals was minimal, and pleasurable! In an industry that is full of unscrupulous and deceptive sales tactics....Apple Sport Ford is the exception and leads the way regarding conducting business the RIGHT WAY! Thank you Apple Sport Ford!

The people were very attentive to my needs. - Marlen

The people were very attentive to my needs. Any question that I had they were always eager to help me. The place is clean and they have a great customer service. Thank you again !

Let's start with the buying process. I was at this... - rangerfandan685

Let's start with the buying process. I was at this run-down dealership for almost 5 hours buying my truck. Having sold cars for a couple of years I know this was waaaaaaay too long. My salesperson wasn't knowledgeable at all. When we couldn't come to terms on the truck I was on my way out, starting up my vehicle when they waived me back inside. Turns out the could make the deal I wanted. I went through finance (also very unprofessional), signed all of my paperwork and about 2hrs later I was driving home. About a week later I got a call from Will (sales manager) saying I would have to give them an additional $200 down and buy a warranty that would increase my payments by about $20 a month. Having sold cars I know that my deal had been sitting in the finance office for a week trying to find a lender to purchase it at the terms we agreed on. When they couldn't find one that wouldn't take some of their profit away to take the deal they called me to "sweeten" it for them so they could at least make some money on the back end in finance. The sales "manager" Will was very confronational with me when I let him know I knew my rights and knew what was going on. This dealership is a run-down piece of junk and their "sales" staff is a joke, their finance department is an un-organized joke. I wouldn't recommend giving this place your business unless you're ready to be jerked around and lied to. This place is a joke.

Austin was very helpful & great to work with, I will - Mike

Austin was very helpful & great to work with, I will recommend him to my friends & family

Excellent Experience - actor178

Just wanted to say kudos to Stuart Allen at Randall Noe in Commerce! My experience was wonderful. He was courteous, knowledgable and treated me with respect. So many times, women are not treated as thought they know what they are doing when buying a car. Thank you Stuart!

This was by far the best dealer experience I have been a - joeorkim

This was by far the best dealer experience I have been a part of. Mr Peacock was a pleasure to do business with.

Great sales and service - Brandon79

I have done business with Lade Fordfor years. Great no pressure sales. Knowledgeable and friendly. Service department is small but top notch. Everyone was extremely helpful!

Went in today to speak with Daigen about trading in my - Jamie

Went in today to speak with Daigen about trading in my car for something new. He was knowledgeable and walked me through everything I needed to know.