655 Tennessee Used Car Service Centers

This is my first time dealing with Principal Toyota bit - Machallearmstrong171

This is my first time dealing with Principal Toyota bit they appear to be top notch.

The dealership is wonderful and so are all of the - SOFTBALLAUNT.NW

The dealership is wonderful and so are all of the employees. I was treated very nicely.

I took my Pathfinder in for 15000 mile oil change, etc. - Randplassiter

I took my Pathfinder in for 15000 mile oil change, etc., and also had the inside detailed. Dacoda Guy is the service person I usually work with and he is awesome!!!! He is always very helpful and extremely courteous. My car looked like it just rolled off the showroom floor!!!! I highly recommend Dacoda Guy and Dutch Miller Nissan.

We had the oil changed in our Subaru and a strut - mmcd51

We had the oil changed in our Subaru and a strut replaced. Everybody is very professional and helpful!

Jenny Furton and entire team was so awful to work with no - Toyota000

Jenny Furton and entire team was so awful to work with no one knew about my warranty wanted to charge me $1000 for my broke down 3 year old car! No warranty’s like they promise when you are signing to buy. Wants to give you an oil change every 3000 miles then scold you for not getting them done there. Also wants to tow your vehicle from a repair shop to Toyota and charge another $180 to diagnose something that has already been previously. Go elsewhere!

The pickup service and communication were excellent. - Dwdunn

The pickup service and communication were excellent. They were on time and kept me updated throughout.

Friendly, customer-focused staff! - celindahughes36

Friendly, customer-focused staff! They always make me feel like I am their favorite. From the staff at the counter to the parts department, I always feel I am in good hands.

Nancy has been great to work with! - DGRN

Nancy has been great to work with! I hate that this dealsership recently closed. My nearest dealer is 30 miles and of course I will miss Nancy and her help with all my vehicle needs.

Very friendly and professional service advisor - would - Bcrabt01

Very friendly and professional service advisor - would recommend Jackson to anyone. Also, work was completed timely - with all concerns addressed.

Unfortunately, someone tried breaking into my new - OGWannaBeSTi

Unfortunately, someone tried breaking into my new Passport (haven’t made the first payment…c’mon). The driverside lock cylinder and another piece was damaged. Everyone I spoke to, from the parts guys to Ketwun, were very helpful in setting up what parts needed to be ordered and setting up my appointment time. I discovered another piece damaged, great. I didn’t know how to describe the piece so I went to Economy Honda. I told the service writer all the details, he took the time to study a schematic, and put in an order for an additional part. I come from a customer service background and so far I’m quite pleased.

Incredibly fast service. - Rebecca

Incredibly fast service. Courteous in all departments. I highly recommend them. Thank you guys for your service.

Always very pleased with the service I receive at - HERRONBJ

Always very pleased with the service I receive at Morristown Ford always very courteous and very understanding to listen to any problems or questions I may have

This dealership & Jason went out of their way to help us - slmccarthy55

This dealership & Jason went out of their way to help us today when we had a tire rim issue on our way back to Chicago from Naples, FL. We went to two other businesses to get help but Chevrolet of Murfreesboro-Jason-we’re the only ones who were willing to get us back on the road safely. Thank you so much!

It is very neat and polite experience they did everything - l.hussong

It is very neat and polite experience they did everything I ask for them to check

Up sale service that isnt needed. - stevenc.murf

Up sale service that isnt needed. Do crappy repair work. Wont make right. Go to another dealer. Bunch crooks here

Goes above and beyond in every situation in regards to - Ryanrobertson77

Goes above and beyond in every situation in regards to your subaru. Service advisors do a great job also.

Chris Brickey took amazing care of me and did an awesome - aaronlong09

Chris Brickey took amazing care of me and did an awesome job! Great customer service! I also got a ride with the shuttle van to my office while my car was being worked on and the shuttle driver was super nice as always also!

I brought my 2014 Crosstrek in for routine maintenance - Hannah

I brought my 2014 Crosstrek in for routine maintenance and other servicing in March 2024. All of their staff was very friendly and helpful throughout the entire process. More specifically, Falicha N dealt with my service needs, and she was awesome! She truly went above and beyond what I had expected coming in! She contacted my extended warranty company several times on my behalf to ensure that the maximum amount was covered, so I would have fewer out of pocket costs. She also was able to get me in a loaner car for the entire duration of my repairs without additional cost to me. If at any point there was an unexpected delay, Falicha was very communicative and empathetic. She was also wonderful in referring me to helpful resources for future servicing needs. All around a great experience and would highly recommend them to any Subaru (or non Subaru) owners for servicing and maintenance.

Alex Davis the GM resolved a service issue my daughter - Jacobtyler94

Alex Davis the GM resolved a service issue my daughter had when she brought in her vehicle for an oil change. Alex handled the issue with a professional and respectful manner.

Great service. - cobrafun71

Great service. Special shout out to Otto in Service who was our hero for helping us while we were on vacation. Thanks Otto. You're the best

Terrible dealership, avoid at all costs. - nick63

Terrible dealership, avoid at all costs. I have been waiting for 2 months for a shock absorber for my truck that should be covered under warranty. I filled out the review they sent me and the manager responded asking me for my contact information. I sent it and he never made any attempt to call me, been 3 weeks now. Looks like it is bad from the top down. I will never go back there I will make the drive to Columbia its a much better dealership. I bought my truck from Columbia because of how bad Beaman was. I thought maybe they could handle a shock absorber I guess I was wrong.

I took my vehicle in to Landers Cadillac of Memphis due - Monica Kegler

I took my vehicle in to Landers Cadillac of Memphis due to a loss in pressure. Although pressure wasn't at full capacity, it continued to crank. I took it in the very next day after losing pressure. I was advised that their computer couldn't provide a diagnosis and that they needed to tear down the motor. Upon SUPPOSEDLY tearing it down, I was advised that I needed a motor and they quoted me over $18,000. They scammed me out of $2900 for diagnosing my vehicle and it was misdiagnosed. They claimed to have "torn the motor down" to identify the problem. Upon the supposed tear down, they claimed to have found metal shavings in the motor. I took my vehicle in running and had to have a tow truck to pick it up. It was taken to a certified GM mechanic and repaired within a day. He verified within a matter of minutes upon it being dropped off that the motor, in fact, had not been torn down, it ABSOLUTELY didn't need to be replaced, that there was ZERO metal shavings anywhere, and described the oil as being beautiful. Cadillac claimed that their system couldn't provide a diagnosis thus, the tear down. The certified GM mechanic that did the repairs advised that his system pointed to the problem IMMEDIATELY which advised to replace cylinder 4. He did the repairs and now my vehicle is running PERFECTLY with the SAME motor, no replacement. I contacted the service director, Bryant Ward, at Cadillac who advised me that my vehicle needed to be and HAD BEEN torn down to advise that they lied to me and scammed me out of $2900, he's yet to return my call. Since purchasing my vehicle in 2020, Landers Cadillac of Memphis is the ONLY place that EVER provided ANY and ALL services. To be treated the way I've been treated is HEARTBREAKING. To think I trusted them and BELIEVED I needed a new motor is HEART WRENCHING. Mr. Ward LITERALLY quoted me over $18,000 for a new motor when ALL they did was take the top off of a cam shaft. They NEVER did a tear down or so much as a diagnosis. How can you scam someone to this extent and sleep well at night? Words can't explain my frustration and mental anguish. DO NOT TAKE THEIR WORD when it comes to needing major OR minor repairs. They're providing illegal practices and scamming people out of THOUSANDS of dollars. PLEASE BEWARE!!!

This team is great! I had a random car issue right... - beamlance

This team is great! I had a random car issue right around their building and pulled in for help. They took great care of us and made sure the problem was fixed before we got back on the road. Really appreciative of the team and the help!