I brought my 2014 Crosstrek in for routine maintenance - Hannah
I brought my 2014 Crosstrek in for routine maintenance and other servicing in March 2024. All of their staff was very friendly and helpful throughout the entire process. More specifically, Falicha N dealt with my service needs, and she was awesome! She truly went above and beyond what I had expected coming in! She contacted my extended warranty company several times on my behalf to ensure that the maximum amount was covered, so I would have fewer out of pocket costs. She also was able to get me in a loaner car for the entire duration of my repairs without additional cost to me. If at any point there was an unexpected delay, Falicha was very communicative and empathetic. She was also wonderful in referring me to helpful resources for future servicing needs. All around a great experience and would highly recommend them to any Subaru (or non Subaru) owners for servicing and maintenance.
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