We brought our 2016 Sentra to this dealership because of - Fielderschoice
We brought our 2016 Sentra to this dealership because of a brake switch recall. The car had less than 23,000 miles on it and we had no problems with it. The only reason we brought it in was because of the recall. Within a few days of their work on the brake switch, the car started to lose power and would not accelerate over 20 mph.We tried to call to ask what we should do. The phone rang for several minutes with no one answering. We live within 3 miles of the dealership. So we drove to the dealership while the phone was still ringing. Upon arrival at the dealership, the service manager walked up and asked how he could help. We told him that we were on phone trying to get a response. At this point we were asked if we had an appointment. We then told him what the car was doing. He told us that the brake switch replacement had nothing to do with the loss of power. He made us an appointment and said he could make the car make the car drivable until our appointment. The car lost power two times on the 3 mile trip back to our house. We had the car towed to another Nissan dealership. They determined the stop lamp recall was performed wrong. We will not be using this dealership. I am grateful we were not involved in an accident.
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