60 Tennessee Buick Service Centers

make you pay for warranty work-- and do not fix the issue - JLHolloway

To truly rate these people there should be negative stars Just getting and appointment at this place was horrible. 3 times I tried calling them only to get transferred to a phone that just rings. I had to actually go to the dealership service department to schedule my truck in for maintenance. Picking up my truck was horrible NO one would wait on me and when they did they told me to go in the back room where 7 or eight people were back there just talking and laughing I ask where me service manager was they just said they do not know. SO I had to go find my truck look it over and drive it around front. Then went in to get other set of keys that I left, and I have to PAY for warranty work. Oh and the terrible loaner they gave me had 187,000 miles on it and should not be on the road, I was scared to drive above 50 mph. Then week later I have the same problem that it was in this HORRIBLE dealership for, SO all that AND they did not fix the problem. My truck is currently in a real Dealership at the Wilson County Chevy dealership in Lebanon TN for the exact same problem, At least here I was treated as a Chevy owner should be, with respect. SO this horrible Edd Rogers should NOT be a Chevy dealership. I would like the $240.00 I paid for them to fix my truck, WHICH THEY DID NOT, refunded. I would not EVER take anything to these unprofessional and disrespectful people.

Always fair and honest. - Bob

Always fair and honest. Very clear and upfront with what service will be provided and the cost. Very responsive.

I was at Nick Mayer Chevrolet GMC in Dickson for service - Tony and Carol Hendrix

I was at Nick Mayer Chevrolet GMC in Dickson for service earlier today . 8/13/24. JASON and the crew took care of my wife's Cadillac . VERY SATISFIED , WILLIAM WHITEHEAD along with JASON and the staff always get the job done !!

I visited Pro Auto to get my car detailed. The owner Kirk... - tom zekoney

I visited Pro Auto to get my car detailed. The owner Kirk greeted me and was very professional and knowledgable of the questions and concerns i had about my car. I was sold in seconds on the service. They got me in and did a wonderful job. The employees had a high skill level and completed my car to exceed my expectaions. I know they do alot of business, but i felt like i was a top customer. They also started a car sales lot. Looks like these guys are growing and doing well. No wonder. Great experience. They have my business and i have never heard any thing negative here in town. thanks pro auto tom

Oil and filter change - bILLb

I finally found time to get an oil and filter change for my 2011 Regal and made an appointment for Wednesday June 3rd at 2;30. I should have waited for one day. When I got home there was US Mail from Rice with a $10 discount for oil and filter and this morning I got the same in an e-mail to me. I could have saved $10.

We have NEVER received the kind of service from a - mecmontana

We have NEVER received the kind of service from a dealership that we were dealt by Riverside GMC in south Pittsburg, TN. On a scale of 1-10, there's was a 20! Broken down on a cross country trip, our transmission died. We arrived on a Saturday and they allowed us to stay in our camp trailer on they're back lot. They found a transmission (on a weekend) and it was delivered on Tuesday. KELLY BRUNI and CHRIS (service tech) kept us informed constantly. CHRIS had the dead transmission out, and was ready for the install as soon as it arrived. In the mean time CHRIS spotted a leak in the radiator, and found a local replacement and installed it before the transmission arrived.We were back on the road Tuesday afternoon! The entire staff, especially KELLY and CHRIS, deserve all the accolades you can find. Professionalism above and beyond. Kathy and Michael Clark mecmontana@yahoo.com

great bunch men and woman to work with all the men in... - msdimitri

great bunch men and woman to work with all the men in shop . has been great to work with . Glen S has survived my truck for many years always did a great job imd

They kept my car for 2 months. - sweetnessstaff88

They kept my car for 2 months. They gave me a long list of things that was wrong with my car that costs hundreds and thousands of dollars. I was going to go somewhere else but my service plan was going to pay for one of the items. Mr. Adam Keller consistently try to upcharge me for new things they found was wrong with the car. When I would call and try to check on the car he wasn't available and I left messages and he wouldn't call me back. He was very rude and wouldn't listen when I did talk with him. I had to report his behavior to the supervisor. When they finally begin to work on my car, Adam called asking for more money for a hose. They do not understand that the customer have a family too. I am a single mother. I needed my car for work so I can take care of my family. The impression I got was to try to get as much money as you can out of the customer, and the customer does not matter.