42 Tennessee GMC Dealers

Horrible service! PURCHASED a used truck through their... - Godairae

Horrible service! PURCHASED a used truck through their online stock, flew from Oregon to Tennessee to pick it up, upon arrival was told truck was sold to someone else and they no longer had it available! We had receipt from salesman, had given credit card to hold deposit and everything! Spoke with owner, JJ Arnold, who didn't seem to care much and was very rude- he promised would send check for reimbursement of our travel expenses but after many attempts to contact him he never followed through- he was flat out lying to our faces to get us out of his building knowing we would be going back to Oregon and wouldn't be able to bother him.... The most horrible customer service experience we ever had-

My Wife and I purchased a GMC truck on August 13, 2013.... - kbrown60

My Wife and I purchased a GMC truck on August 13, 2013. After a week we were told to return the truck because they could not finish the deal.We were appalled as I had already spent money making some improvements on it. We were not compensated. We were offered another truck and we took it. We later found out that they had destroyed my credit rating by trying over 20 times to secure a lending institution to go the loan on the first truck and failed. Doing this lowered my rating drastically. They promised to fill the tanks on both trucks and did not. The second truck had no owners manual and it took 3 weeks to get it after many phone calls. We are still waiting for our registration and the 30 day tag will expire tomorrow. We were told to alter the date on the tags expiration date by office personnel. We complained to management and were told we would have our registration on Thursday September 12, 2013 by way of overnite mail. We did not receive it and now the tag will expire leaving us truckless. I am considering legal action. I wonder how this dealership stays in business.

Bought a truck from them in August of 2011. It was... - Llighari

Bought a truck from them in August of 2011. It was overpriced. Have tried to resolve issues with them and they won't return phone calls. This has been going on for several weeks now. They also promised an incentive and have not delivered on it either. I have gone in person and Daniel Dooley, Sales Manager won't come out of his office to talk to us. Each time I went a new salesman told us they'd work on it. Then when I called back, no one would respond or take my calls. They are thieves. BEWARE!!

We were in and out very quickly, and we had less than... - arc3375

We were in and out very quickly, and we had less than perfect credit.

Nice Folks to buy from. - swandtj1

Nice Folks to buy from. We were treated fairly and their facilities were clean and organized.