206 South Dakota SRT Service Centers

Great customer service - Mitsugirl

Everyone I have dealt with at Vern Eide Mitsu has been very helpful and friendly! I would recommend this dealership to anyone I know! Excellent work!

I dropped my new car off one of the many times for water... - Snoopy198869

I dropped my new car off one of the many times for water leaks. When I dropped it off I happened to have the dash display of the tire pressures visible. All the tires were showing good. 20 minutes later they drove my car out and said the issue was fixed. I got in the car and immediately the low tire warning came on. The rear tire was very low. I went back inside and said I had an almost flat tire. They sent someone out to remove the wheel and check the tire. They found no issue with the tire, installed it and charged me $20 plus tax. The next day the tire was flat. I pumped it up and drove to another shop to have the tire repaired. The other shop person immediately saw a nail in the outer sidewall between the tread and sidewall which warranted new tire, $235. I was told it was almost impossible to have this happen accidentally, which made me believe this was done on purpose somewhere. My warranties are over. Watertown Ford Chrysler won't see my vehicles for service ever again.

Poor service Had rear brakes replaced on 2019 Taurus. - Terrychatelle47

Poor service Had rear brakes replaced on 2019 Taurus. 2 weeks later caliper fell off on a trip out of town.Bolts were not tightened. Had to have dealer 100 miles away replace.Talked to dealer they were not helpful to repair. I was told it was up to me to get car back to dealer. Dealer has not talked to me after repair was made by another dealer.

Best place to get your vehicle serviced. - Wayne

Best place to get your vehicle serviced. The people are friendly and efficient with timely updates.

Check Engine Light - Thank You - Bulldogryanb

I drive an F150 but we were transporting my daughters Subaru Forester to Oregon and were passing through when the Check Engine Light came on her car. We stopped in and the service department checked the code to determine it was something small and we could continue with our trip. THANK YOU for this peace of mind on our trip. We made it 2400 miles later. The service guys were so nice! It reminded me again why I drive a Ford. Dependability in service too!

Got my truck in. Fixed it. Filed a warranty claim. - 2016Ram

They got me in when other nearby dealerships where two days out. They told me what they were going to do, they did it, they claimed warranty. It is really nice to be taken care of quickly and with genuine care. The team did a great job. I travel for work and it has been 10 years since another dealer treated me this well.