637 South Carolina SRT Service Centers

Stokes Hodges KIA has excellent service from salesperson, - bkdurham1986

Stokes Hodges KIA has excellent service from salesperson, finance officer to service rep and technician.

I brought my Jeep for an oil change and Mr. - Florence D.

I brought my Jeep for an oil change and Mr. Jeff helped me with this. No issues with my request; Mr. Jeff even readjusted my rearview mirrors on my request. Am always happy with the Service rep, technician and cashier who processed my payment.

Great service all-around - they were able to pick-up and - dave.peltola-375

Great service all-around - they were able to pick-up and deliver my vehicle as scheduled (great PU/Return Team) for warrantee repair service (pillar trim replacement). Work was done on time and looked great. Parts and Service department staff were knowledgeable and courteous. The only drawback was it took 9 months to get the part, but once it arrived, I was notified, and the replacement was scheduled. Been a customer for over 20 years; never disappointed.

Professional and friendly service with a smile and no - SPW

Professional and friendly service with a smile and no long wait. Looking forward to my next visit…

Mr. Percy service was extremely excellent and - cle106

Mr. Percy service was extremely excellent and professional in everything he did. I was so surprised how quick he got me out of there. He can always help me. Thanks again.

Gm need to fix the Allison 10 speed automatic - Hannibalhann

Gm need to fix the Allison 10 speed automatic transmission then there would not be a problem with the truck I was a gm service writer and salesmen for over 25 years

First time customer- nice new dealership. - Bgmccrary

First time customer- nice new dealership. Will see if we can build a good relationship. More to come .

The work was great and got something fixed that should - Chrysler

The work was great and got something fixed that should been fixed. Maria, Buggy, Chester and George were excellent

Always trust this dealership to keep my 2018 Outlander - Peter

Always trust this dealership to keep my 2018 Outlander PHEV running at top notch and using quality parts.

William Beaver was very professional, answered all my - jmc12854

William Beaver was very professional, answered all my questions, kept me informed of the progress on my car repair.

It's okay. - thill2978

It's okay. Pretty far drivebjustvforboil change but I like the attention to detail given

My vehicle was taken TWICE to these people for service - lesadickert

My vehicle was taken TWICE to these people for service code on turbo charge. Buick Corp is who said take it in because a special warranty has been put in place for known turbo charge problems. First and second time I tell them the codes it was giving and also told them vehicle was using excessive antifreeze. Both times I was told there was not a turbo charge issue nor an antifreeze problem!! When I went to pick it up 2nd time and paid the $1,150 I was quoted to get my vehicle running, I heard it not wanting to crank when service man went to get it! He was not even going to tell me it didn’t want to crank!!! When I told him I heard it and what’s the deal with that? He says he don’t know but he called mechanic and mechanic said he didn’t know why either. They told me take the broken vehicle home and bring it back in the morning! I live 30 miles away! I asked him was he serious and did he really expect me to drive the not repaired vehicle after I just paid him $1,150?!?!! He said yes and bring back tomorrow! I had no choice but drive it. It did not want to crank again after I had made a stop AND ran hot!!! I called and told him they would need to come pick vehicle up because I did not want to break down on the long country road I’d have to take to bring it back. They did come get it and brought it back with A BLOWN HEAD GASKET AND A REPAIR ESTIMATE OF $15,000 AND STILL KEPT THE $1,150 FOR REPAIR THEY DID NOT DO! I am a 14 year Army veteran and a disabled grandmother, due to breast cancer fight, raising my grandson for 12 years and I did not have the money for the $1,150 repair!!!! I sold heirloom jewelry to get the money for the repair because I desperately needed a vehicle. My son in law was in tragic wreck March 2024 and my daughter had had to be his 24/7 caretaker and neither have worked since wreck due to his brain injury. My vehicle was theirs and my only mode of transportation! Kyle L. knew this information and knew how desperately I needed my vehicle to keep my entire family afloat! Not only did they not do the repair correctly but they then blew the head gasket in the only vehicle I had! I do not have money for another vehicle and this has put me and my family in dire straits. It has been almost two months and I still have not recovered from this! Do yourself a favor and read all the reviews on this company before you trust them to do any work in your vehicle! I only wish I had chance to do over! Please learn from my mistake! GO ANYWHERE BUT STOKES TRAINOR! THEY DO NOT STAND BEHIND THEIR WORK AND WVEN OWNER JOE TRAINOR WOULD NOT EVEN RESPOND TO MY ATTEMPTS ON THIS MATTER! WITH EACH VISIT THERE THEY SENT A RIDICULOUSLY LONG LIST OF VERY COSTLY RECOMMENDED SERVICES AND CLAIM IT WAS BECAUSE I COULD NOT AFFORD ALL THOSE SERVICES IS WHY MY HEAD GASKET BLEW. BUT NOT ONCE WAS HEAD GASKET MENTIONED IN ANY RECOMMENDED SERVICES OR ANY WHERE ON DIAGNOSIS EITHER TIME THEY HAD VEHICLE! LOCAL SERVICE CENTER THST I HAD TO HSVE IT TOWED TO SAID PROBLEMS WERE FROM “TURBO CHARGE NOT REPAIRED”!!!!

The dealership was able to get me in for an air - donrmoffatt

The dealership was able to get me in for an air conditioning problem within one day. The staff was courteous and explained the problem fully. It has been fixed to my satisfaction and if I lived in the area I would make this my "go to" dealership. I would rate my service representative as excellent.

Seth our advisor was very informative and kept us - wire-trifle.3k

Seth our advisor was very informative and kept us updated. He also gave useful information to us as well. A children’s play area would be a good addition to the dealership!

Luke was amazing to work with! - theresheis9000

Luke was amazing to work with! I brought in my 2025 Honda Pilot for the first oil change and Luke made the entire process beautifully seamless, 100/100! Thank you Luke!

I had an engine light on. - andreacasey.ac

I had an engine light on. Johnathan reassured me and within 2-3 days, not only was it fixed but GM covered the cost. I couldn't believe it. Ty so so much. I will be back for service. Andrea C

I have been to many, many dealerships in my lifetime, but - Lucasfamily5

I have been to many, many dealerships in my lifetime, but my overall experience with this Service Department has been the most negative ever. Everytime I pulled into the service bay, I had to get out of the car and go inside to receive service. Instructions and expectations pertaining to the drop-off for warranty work was not adequately articulated. Thus I ended up leaving the car unexpectedly for several days. No courtesy vehicle service was available. I was told that Kia does not offer such a service. Overall communication with alleged service department professionals was a big bust!! 😔

We had a problem with dead battery and noticed back... - William

We had a problem with dead battery and noticed back ceiling lights not going off in our Lincoln. They installed new battery, but also kept car for days, giving loaner to determine light issue so we wouldn’t have dead battery issue again. Charity Murphy was great, even followed up with call days after picked car up and didn’t overcharge us. Charity has restored our trust in using dealership repairs. We are confident in Beach Automotive’a integrity to only making necessary repairs and not overcharging.

The service was very good and my advisor was outstanding.... - Dee

The service was very good and my advisor was outstanding. Everyone was very friendly and nice.

My overall experience was so bad that there isn't enough... - cassw71

My overall experience was so bad that there isn't enough room for everything to be put on here. Summary would be that the service dept. doesn't know how to work on cars or keep from damaging them while they are working on them. FRAUD would be the first word to come to mind. Don't take your vehicle there, you would really regret it.