635 South Carolina Porsche/1000 Service Centers

Thank you to Alecia Bush and Andy Tournier for always - Gallo412

Thank you to Alecia Bush and Andy Tournier for always being so polite and efficient whenever we have one of our Minis serviced at Mini of Charleston. The service department seemed very thorough and honest in the video of our vehicle and were kind enough to do a nice car wash too! Thank you.

Had a great experience here. - SaraG

Had a great experience here. Wonderful professional people. Well worth the time it took me to get there.

My dealings from sales Keith Murry and everyone I have - georgenorris1961

My dealings from sales Keith Murry and everyone I have dealt in the service department have been a pleasure to work with

Clean and pleasant waiting area, service staff is great, - Greg

Clean and pleasant waiting area, service staff is great, and great inventory of new and used cars to look at while you wait.

Daniel Lee was wonderful! - Heather.C.Long

Daniel Lee was wonderful! He was very pleasant and helpful. Great service! He is the best!

Service manager, Steve Saunders is - Peaches4013

Service manager, Steve Saunders is helpful, Professional, and patient when answering questions. He is very knowledgeable about my car even though it is a 2018.

Wonderful customer service! - Kate

Wonderful customer service! I took my car in and the service was great, clear communication and such a friendly team at this dealership.

Great work! - bridgette

Great work! Fixed all my repairs and did it in a timely manner. Helpful in knowing what neeeded to be done.

It was Amazing service. - jcqbrdnx

It was Amazing service. Michael was most helpful and i was very satisfied with my service.

Prompt attention to my time of appointment, excellent - Gary

Prompt attention to my time of appointment, excellent evaluation of the issue and scheduling the next appointment for fixing the problem when parts become available.

Team was responsive, courteous and made sure that they - bcstill

Team was responsive, courteous and made sure that they met our expectations on our service appointment.

I recently had my 3500 ram serviced. - Danny

I recently had my 3500 ram serviced. I met Tim Gleason who was my service advisor. He met me as I walked in the door with a smile and asked how can I help you. He answered all my questions and was very prompt and polite. My experience from my initial contact to the finish was spot on.

Easy to schedule appointment and was kept informed of the - menyou1721

Easy to schedule appointment and was kept informed of the progress of the vehicle. Curtious advisors.

Very professional. - Pdodds

Very professional. Good service. Keep you informed of work needed, a very good experience with this dealership.

Did not complete job but signed it off on the work sheet, - rjuskowich

Did not complete job but signed it off on the work sheet, please quit bothering me if you cared you would have tried to make contact with me personally. It’s to late now

Salesperson DC Corapi, we met her few weeks ago while - PH

Salesperson DC Corapi, we met her few weeks ago while servicing one of our vehicles and she was very personable, she interacted with all the customers waiting on their vehicles. Today we had to take one of our other vehicles , and DC happen to be there, on her day off. Well, we end up buying a C8 Corvette Stingray. Everyone was very helpful and pleasant to deal with. If you happen to visit this dealer ask for DC Corapi.

Very professional and courteous. - dgillespie

Very professional and courteous. All work completed in a reasonable period of time. Great experience

Took truck in for a short in wiring. - gmiller112361

Took truck in for a short in wiring. Had truck 5 days. Jiggled the wire enough to eliminate the short, but did not fix the short. Already had the bill over $400 and wanted to remove the dash board (more money). Got truck back, cigarette lighter/phone changing port no longer works. Also charged $36 for "shop supplies." Since they didn't fix anything or use any actual supplies, they have agreed to refund that portion of the bill. Said "shop supplies" are automatically added to a bill and should have been removed if no supplies were used. How about only adding the supplies when they are used? No itemization because there are no actual supplies being used. Every vehicle coming into their service center will be charged this fee unless you question it. Then was offered only $3,000 as a trade-in, which is less than 50% of the value of the truck. Con-artists and criminals.

Charles was my tech person. - scott2omega

Charles was my tech person. He did an excellent job keeping me informed concerning the things I needed to ensure my vehicle was safe to operate. Thank you!

Fast and friendly Service! - clay shooter

Fast and friendly Service! Walk in, one hour in and out. Highly recommend for all service needs!

After a routine oil change they failed to refill my wiper - AW

After a routine oil change they failed to refill my wiper fluid, so I went back for them to check everything. They refilled the fluid but the wipers would not work. I went back again for them to diagnose it. Then, they said they would get me a loaner car because it was a more intensive issue. It has been 2 months of me checking in every week and they have still failed to get me a loaner to fix this issue. Each time I call they say they will get one within the next couple days, but still no progress. It's been such a horrible display of customer service, and I do not feel safe driving around not being able to clean my windshields.

Tom Landry was his usually great self. - Richard

Tom Landry was his usually great self..! We stopped by to apologize we weren’t going to trade our 2021 Corsair anytime soon.. we drove out in a brand new 2025 Corsair.. thanks to Tom.. we couldn’t pass up the deal..! Like they say.. ‘Go See O.C.’ and Tom Landry..!

David Jourden and Tim Wilson went above and beyond the - murrayhoward747

David Jourden and Tim Wilson went above and beyond the call on my behalf. I came in with a broken skid plate hanging off the bottom of my 2017 Buick LaCrosse. David quickly identified the problem and asked Tim if he had a replacement part Turns out the skid plate I needed is no longer used by Buick. None were in stock at the dealership. Tim went online and found one with a two-day delivery. When the new skid plate arrived David called me and I came out. The Ssrvice Department hapoened to be short-staffed tha afternoon. David installed the new skid plate for me himself. David and Tim are two gentlemen who went out of their way to help me. I'm sure their customer-centered response to my need is indicative of the responsiveness of the entire Service staff to customer needs. I'm very grateful to David and Tim. Well done! Murray Howard

This place sucks. - chrislpic

This place sucks. Will sell you lemon. Offer lifetime warranties but will not honor it. Go somewhere else

Marc mounts is the best advisor I have worked with. - burkettr

Marc mounts is the best advisor I have worked with. Highly recommend him excellent service

Took my 2013 Kia Optima in for an oil change back in May - cpierce850

Took my 2013 Kia Optima in for an oil change back in May 2024 I wasn't having any kinds of problems just needed an oil change. They first come trying to sell me things that I knew had already been done. Then try selling me another vehicle. After all of that they decided to change my oil. I started noticing my oil light fading in and out a long time before time to be change. I checked the oil and there wasn't any in it. The oil stick was dry. I put oil in until it registered full. It happened again oil light fading in and out no oil. I called Kia and the guy told me that my motor was under warranty. We took it in and told them that we didn't want anything done to it other then to look at it and tell us what needed to be done. They changed the oil and charged us after telling them no. They said that they needed to do that and do a test after driving 1000 miles. Took it back in this morning and they told us that it wasn't under warranty for oil consumption. They knew that was the problem before taking in the first time. They didn't even check it this morning. I will never deal with Kia again and I will be reporting it. I pulled it up on Google and there have been alot of Kia vehicles to do the same as mine.

Mclaughlin Ford service was very good, techs are - chuck05

Mclaughlin Ford service was very good, techs are courteous and friendly. They need to upgrade their customer waiting area to better accommodate folks waiting on their vehicles. There is only one table in the area with 4 chairs around and other chairs around the interior walls. There is no place to put a cup of coffee, etc., except on the floor or on the table with other customers. This waiting room needs to be updated and made more customer friendly.

Great communication about my vehicle and great customer - moleindia3

Great communication about my vehicle and great customer service. My vehicle came back clean. Would highly recommend this dealership.

I just had an appointment with Greg in service. - TJ

I just had an appointment with Greg in service. Everything was smooth, hassle-free, and really quick.

The female service assistant was very helpful and - dalewoods1971

The female service assistant was very helpful and patient. I will definitely return for more service !!