Justin Ching was very respectful, friendly and helpful, - LoriV
Justin Ching was very respectful, friendly and helpful, never pushy. I came in to buy my car off lease, and he showed me other options to consider, even though I choose not to go with those options, his demeanor never changed. I really do hope he is still there in a few years when I decided to downsize to a smaller car as I get older. Also have high regards for David Camacho in the service department, one of the best service advisors I have dealt with since 2016. He was professional and respectful, but still getting my service down in a reasonable amount of time. Michael Culberson was also great, first time since 2016 that I dealt with someone other than Josh Anderson. He was very patient with me as I was working though things I had never done before, specifically the maintenance agreement. Answered my questions and addressed my concerns, never rushing me in my decision. I was given consideration for being a good customer, he gave me all the discounts he could because of that. Of course, it didn't hurt that my credit rating was exceptional. My only negative comments are about the Australian guy, guess his name is Rick. He is lucky that I only called him a joker and nothing worse. I wouldn't have a problem never having to interact with him again.
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