21 South Carolina Kia Service Centers

Byron was very informative and answered all my questions. - struk

Byron was very informative and answered all my questions. Made sure I happy with results

They have serviced my EV6 from the time I purchased it. - bcancelliere

They have serviced my EV6 from the time I purchased it. They always show great concern for the customer and the vehicle, Nick Palumbo was proactive in communicating where they are in the process of the service event.

Wow, wonderful I’m so impressed. - Dgrochefam

Wow, wonderful I’m so impressed. Had to tow our Sorrento from a different dealer to this one because of extreme ineptitude. Benson Kia saved the day !!! Stephen McKinney was so kind, understanding, and honest. Because of him I would drive from GVL to Benson Kia for my next car!!!

Though I loved working with my salesperson, I have been - wordworksstories

Though I loved working with my salesperson, I have been very disappointed in Kia Country. The air conditioning in my new 2025 Niro does not work. I was told that a part would have to be ordered and that I would be contacted when the part arrived. Kia never called. After ten days, I called and was told it had arrived seven days earlier. Then I was told I would have to wait one month to get the part installed. When I complained, I was told I could drop off my car and borrow a loaner so that my car could get fixed more quickly. It's been three weeks, and no one has called. When I called today, they said they'd get right back to me with a date of completion. It's been hours and still no call.

Excellent service on my Telluride this morning! - rda44

Excellent service on my Telluride this morning!! Nathan is great. Took me in right on time and the wait was less than an hour. Which gave me time to speak with Aaron my sales person. I highly recommend Kia of Anderson for your next vehicle and great service

I would like to give a shout out to JT Kia and their - jpeake38

I would like to give a shout out to JT Kia and their employees. It says a lot when an employee goes above and beyond to help out a customer after hours. Bianca Turner is that employee. I highly recommend this dealership to take care of their customers.

working with Greg is great experience, so happy with Kia - ZNATYV5545

working with Greg is great experience, so happy with Kia myrtle beach. Greg is an asset for kia. i enjoyed the whole experience. victor znaty

Stokes Hodges KIA has excellent service from salesperson, - bkdurham1986

Stokes Hodges KIA has excellent service from salesperson, finance officer to service rep and technician.

I have been to many, many dealerships in my lifetime, but - Lucasfamily5

I have been to many, many dealerships in my lifetime, but my overall experience with this Service Department has been the most negative ever. Everytime I pulled into the service bay, I had to get out of the car and go inside to receive service. Instructions and expectations pertaining to the drop-off for warranty work was not adequately articulated. Thus I ended up leaving the car unexpectedly for several days. No courtesy vehicle service was available. I was told that Kia does not offer such a service. Overall communication with alleged service department professionals was a big bust!! 😔

The staff was excellent and very helpful and friendly.... - ahager

The staff was excellent and very helpful and friendly. The quality of service I received was also top notch, I drive past another Kia dealership to go to Best for the Service and Staff.

Horrible customer service. - mgay67

Horrible customer service. Had my kia since October, won't file ppwk. Keep living to me. Why are they not being held accountable?

I own a 2018 Kia Soul, which I love! - jewbie68

I own a 2018 Kia Soul, which I love! The check engine light came on and I made appointment and took her in, work was completed and I went home happy with the results. Less than a week later the check engine light was back on! Made the appointment and took her in. Was told it was something they missed on the last appointment and there would be no charge, good, I thought, should’ve been caught at last visit! The work was completed and again went home. Didn’t drive the car for a couple of days, and paid no attention to the lights on the dashboard. Well when I did I found the dashboard did not look like it usually did. Headlights messed up and ECO light was off. Called to speak with the service manager, in available, left voicemail, next day, left another voicemail, next day left another voicemail. Also tried that Jessica text line and that is worthless. Never received a call from any of the voicemails l left until Monday, by that time I was angry and losing gas mileage, I was told by Mike that there was a button I could press and the ECO would come back on. Asked where it was, “I don’t know”. Well if you don’t know how am I supposed to know? This is the first time I have had problems with Kia of Kia, Won’t be going back, except for oil changes. Any other work will be done by a knowledgeable, reputable mechanic! Sorry, not sorry, but the general manager and Fred Anderson need to get a tight hold of the service department.

Please extend accolades to Ray King for his exemplary... - #1MiMi

Please extend accolades to Ray King for his exemplary customer service and knowledge of Kia vehicles. I had a service engine light come on my Kia Optima while driving to Winston-Salem. I stopped at your dealership, and Ray King assisted me with my concern. He was patient and thorough in making sure my car was safe to drive. I was most pleased with his courteous manner and knowledge of his profession. I will definitely recommend Ray and JT’s Kia of Rock Hill to others! Thank you! Patricia

I went in for an oil change, tire rotation and alignment. - dfezler

I went in for an oil change, tire rotation and alignment. I also had an ac issue that would require a $140 diagnostic, which I turned down. Because it didn't include a repair, just 140 to tell what was wrong. The oil change, tire reotation cost $240..00 which included $150 in labor for 1 hours work. Outrageous!