58 South Carolina Ford Service Centers

Service department keep my 2020 Ford Escape for one - Meatman54

Service department keep my 2020 Ford Escape for one month,replaced fuel injectors, Drove car Three days same issue started again, Keep my car for 5days , did.not touch it , it sat in the same spot 5days, needless to say this was actually the third time for this issue.t Theses guys couldn’t fix my car.Car still under warranty, I found a mechanic that fixed it for $236, and now it runs great no thanks to the service department at Edwards ford

I couldn’t be more pleased with the big truck service... - Babell5

I couldn’t be more pleased with the big truck service department of fairway Ford. My truck was under warranty and a dealership closer to my house could not fix problem! Was directed by Ford to take truck to fairway where my truck was fixed in a timely fashion

I have been a loyal Firmin Ford customer since they... - JRiley5

I have been a loyal Firmin Ford customer since they opened 10 years ago. I have purchased all vehicles from them and had them serviced at the dealership. I would highly recommend this dealership. Jim is honest and fair! Excellent experiences always!

Tyrone Goode and his team were phenomenal. - Steve O

Tyrone Goode and his team were phenomenal. Great communication and my truck was fixed perfectly. I will use Vic Bailey Ford for all my maintenance needs.

The service department at George Coleman Ford is - Dan Daniel

The service department at George Coleman Ford is outstanding. For the first time I used the shuttle service when I left one of my cars. I could not be more pleased. I was brought back to my house in a new truck. The car was delivered to my house as soon as the service was completed. Everything went like clockwork. The technician that brought me home and the one that delivered the car back to me could not have been nicer. Very professional. I highly recommend the service department at George Coleman Ford

I'm OVER the top with the care and asthethics of my - ryan

I'm OVER the top with the care and asthethics of my vehicles. Ceramic coatings are a staple, as well as weekly maintenance of the coating. Mechanical care is no less important, 3k mile oil changes, NEVER replace a part without upgrading and replacing stuff that eventually WILL break before it does is the key to making vehicles work FOR YOU. On the way home from my honeymoon, a stray tire left unsecured on someones vehicle bounced and hit my truck square in the grill. Even with Dash cam footage and the guys face, SC police apparently have too many accidents to try and actually investigate so I was left with a "hit and run" style accident. Progressive kinda sucked throughout this whole thing from leaving us on the side of the road to trying their hardest to ensure my trucks repair is as cheap as possible. My 2018 f150 went through 3 shops where it was CLEAR they were advocating for insurance and NOT me. All crap aftermarket parts from China etc. I plan on doing a lot more work to my truck and WILL NOT accept having problems down the road because cheap parts had to be "fitted" to make work. Enter Jones Ford, After a Caliber regional manager actually told me on the phone that they can't meet the quality demands I would have (like simply not having dust in the clear coat) they were going to move it yet again. We found Jones Ford and thankfully got someone by the name of Randy who really took charge and for the FIRST time I felt like someone was working for me and not progressive in lieu of me. While I wished it could be back to me faster, it seems the infrastructure out there is so bad the amount of accidents overflows the repair facilities. This was confirmed even before getting it there as we had issues finding places even able to accept work needing done any time soon. However, alll things considered, it could be worse and now that I have it back. I'm SO thankful and will NEVER drive my truck in that state ever again. I will literally park it in NC and rent through that hellhole state. :) For comparison to less apparently crappy states, I fell into my work cars open door during a winter storm, completely destroyed it and bent the fender panel which needed replaced along w/ the door, they had it back to me in 3 days. Either the state needs to invest dramatically in roadways, or a lot more body shops need to open out there ASAP. Anyways, all things that could be controlled by Jones Ford were handled professionally, and in a fairly timely fashion all things considered. Full disclosure, my late mother was a Karen and there were jokes that the "Karen stigma" was started by her and some now hidden youtube video :P That being said, when I feel like I'm not being handled in a way I feel appropriate, I speak out and the VERY few times I questioned anything with this process, they were not only responsive, but took the extra time and care to explain in honesty what parts are controlled by them, what red tape they have and when things are just out of their control. While I wouldn't want to ever have to deal with a car related problem in that state again, if I had to, I'd only trust Jones Ford. Also worth mentioning, if I didn't have a friend who'd kill me in my sleep if I bought from another Ford dealership, I would have been inclined to buy my next vehicle from them.

Very dissatisfied customer!! - Mrs. D. McGill

My vehicle was towed to Bennettsville Ford about 1-3 days before the appointment and it sat there for approximately 1 week from that day just to find out that they were unable to diagnose and fix my vehicle. They gave me the run around up until my husband and I went up there. I requested the GM numerous times and have yet to speak with him. They towed my vehicle to Darlington Ford, on their expense; which they diagnosed my vehicle as soon as they got it. However I still have to wait because the part is on back order. Bennettsville Ford left me with a tow bill of $250, because they never did any work or called in a claim for my coverage company to cover. So I've been without a vehicle for about 2 weeks. It's so sad that a business motto would be to serve and press to satisfy customers, and customers actually leave worse off than before. I don't know if it's everyone but I can say one guy (Mr. Ronnie) he laid it flat after we went up there and we came to a conclusion to forward our vehicle elsewhere. But I am a very dissatisfied customer!!! Corporate needs to know what is going on!!!!!!!!😠😡

Your salesman need to take lessons from the mechanic on - mjlance2

Your salesman need to take lessons from the mechanic on how to treat and talk to a customer

Service Department makes me want to buy a RAM. - David Hall

Service Department makes me want to buy a RAM. Worst service I have ever had. Toook over a month to repair my steering column. Told me over 5 times that it would be finished tomorrow. Frequently wouldn't return my calls. Over $700 in labor Left cigarette ashes in the truck cab Turn signal is now broken (came completely loose) but worked fine before I dropped it off

"Excellent Experience!!" - It was an excellent... - Wally

"Excellent Experience!!" - It was an excellent experience purchasing a car from Ravenel Ford!! I would absolutely recommend them to friends and family. Tommy Holston was not pushy and never made us feel like we needed to purchase one specific truck. He was willing to help us find the best truck that fit our needs. He was also very knowledgeable about the vehicles that they were selling. We never experienced any situations where he needed to go and ask "the boss" for a price of the deal. The prices on their website are accurate and they only try to get you a lower price if possible. Overall it was such a relief to work with a dealership that cared about the customers and wanted to ensure that the customers were getting the vehicle that was best for them.

I have had issues in the past, however my recent - agotschweter

I have had issues in the past, however my recent experiences have been very good, very satisfied.

Great work changing spark plugs! - Walter James

Had the plugs changed in my 2008 mustang gt and I'm sure glad I let Roger Shiflett Ford handle this work. The plugs are the the 2 piece type and as I suspected 2 of them broke when being removed. I knew when reading about replacing these type plugs that they are prone to breaking. But no problem for Roger Shiflett staff. They have the proper equipment to handle this and I'm glad that I let them do the work. I was treated with respect and will be taking my service work to Roger Shiflett in the future as I have in the past. Very well pleased!

My new key and fob were made and the service was - Zapper

My new key and fob were made and the service was prompt. I initially was not happy with my visit to Stokes Hodges Ford, but after I received a call from the service department and the circumstances were explained to me, I was very pleased. I learned a lot today. I would recommend Stokes Hodges Service department to anyone.

Steve, Julie, and Leah at Summerville Ford are really - asmurray

Steve, Julie, and Leah at Summerville Ford are really superb. Each of these individuals go above and beyond to make sure that customer satisfaction is at the forefront of the services provided. I have been a loyal customer at this dealership because of these individuals. They know what the customer base wants, and they make sure they represent the Ford branding well.