38 South Carolina Chrysler Service Centers

Problem was identified and taken care of very quickly. - Benbankshhi

Problem was identified and taken care of very quickly. Could have not asked for better service.

Bridgett was great. - Classicsong59

Bridgett was great. She was trying to make a costumer (me) happy. What I see work was little messy. Had to took back . Other issues is they wrote survey themselves. Never ask me. I just got the copy of survey from the their answer.

Ed was amazing. - lmcrissman

Ed was amazing. He work diligently to get us what wanted for our trade-in as well as get us the vehicle we requested. Tyson in finance was the bomb! Great team of service people to start the whole process!!!! Will definitely be back!

Tessa and Junior did a fantastic job. - Bdavis0912

Tessa and Junior did a fantastic job. I will continue to bring my car here

Our service appointment was completed timely and with - Dennis

Our service appointment was completed timely and with great service. Matt was very welcoming and communicated proactively. The vehicle was ready when it was promised. Great Job to all!

Great Service provided by the Service Department, - egarrison23

Great Service provided by the Service Department, espeally charles that was very helful to explain the details of my car sevice. Thanks very much

Blair Short did a great job helping me out when I was not - Jeep Wrangler

Blair Short did a great job helping me out when I was not able to leave my Jeep. They fixed the problem in a reasonable amount of time. She was very knowledgeable about the problem. Thanks Blair

Service department did a great job diagnosis and repair - trever.mcneely

Service department did a great job diagnosis and repair for my wife's Jeep. Completely satisfied.

I brought my Jeep for an oil change and Mr. - Florence D.

I brought my Jeep for an oil change and Mr. Jeff helped me with this. No issues with my request; Mr. Jeff even readjusted my rearview mirrors on my request. Am always happy with the Service rep, technician and cashier who processed my payment.

Over all the experience was smooth. - bren

Over all the experience was smooth. Customer service was good. Loved getting the duck. I would recommend putting paper mats down on the floor when having any service completed to keep inside of my car clean and running it through the car wash would have been nice. Whenever I had my previous car serviced they always did those things. Over all the experience was good and I will def use it again.

The work was great and got something fixed that should - Chrysler

The work was great and got something fixed that should been fixed. Maria, Buggy, Chester and George were excellent

She went far beyond the expected to deliver the ultimate - Watson.title

She went far beyond the expected to deliver the ultimate experience. I have purchased a lot of vehicles in my 60 years, and she made this the most pleasurable experience of all time. Her working knowledge of the product was amazing, and she displayed the expertise to work through my situation with options that I would never have thought about.

Luke and Riley were awesome. - Wendypelfrey13

Luke and Riley were awesome. They were honest on what my car needed. I'll definitely be back.

Avoid this dealership at all costs. - MTL8B100

Avoid this dealership at all costs. The Service Manager David D'Ambrosio and his Service Advisor Marcella Nelson are unprofessional to say the least. The big lesson learned about Hoover is that they disassociate themselves from representing Chrysler, Dodge, Ram, Jeep when something goes wrong. If your vehicle was serviced by any other dealer than Hoover they will not back the other dealer's work even though their building sports the logos of Chrysler, Dodge, Ram, Jeep on the building. 84 days and counting since I've seen my 2021 Ram.

In search for a new vehicle, go in and ask for Noah... - davidcjohnson71

In search for a new vehicle, go in and ask for Noah Johnson. Awesome salesman who cares about his customers. Will treat you very good.

Friendly, very personable and extremely helpful! - Tori Rice

Friendly, very personable and extremely helpful! David Levy is a great sales men that gave all the information needed for any questions I had.

Took truck in for misfire service and someone helped - Not Happy

Took truck in for misfire service and someone helped themselves to items in my center console and stole something very special to me. Will definitely not return.

Service Team is amazing from the Service Tech up to the - Chris Zimmerman

Service Team is amazing from the Service Tech up to the Manager. Do not let the "Newness" concern you. This team is very knowledgeable, and effective. Make sure that you bring your vehicle soon before the word gets out, and they become slammed with business! It is so great to have a repretable dealership in town again.

Trying to get recalls done on my 2021 ram. - tankwells57

Trying to get recalls done on my 2021 ram. Every time I call Conway Dodge in Conway south Carolina I get the next week run around. The parts will be here next week .The first time I asked about the recall was 6 June. I have called 3 times since then ,every time it's next week. I will never buy another dodge or anything at Conway Dodge. Crappy service department

This dealer has the absolute worst service department - a64cress

This dealer has the absolute worst service department I've ever experienced in any industry. I recently took my truck in to have a water leak fixed. They had my truck for 14 days. During that time, I was promised call-backs at least six times. I left a voice mail for the sales manager. It was never returned. The service tech I was working with flat lied to me multiple times by promising calls and status updates that never came. Several calls rang for about 30 - 40 seconds before going to a message that doesn't let you leave a message, but says something like, "There is no one available to take your call. Thanks for calling. Goodbye," and then disconnects. And this is during their posted business hours. My wife and I have bought five new vehicles over the past nine years or so. I kept going back, thinking that their service department just HAD to have gotten better. I've never been more wrong. And we will never be back. Maybe the Sales folks, or even, say, Management (!!!), could apply some pressure? At this point, that's just not going to happen. This renamed "Legacy" dealership is certainly building one, and it's one I want no part of as a customer. Poor customer service has become a way of doing business. Legacy indeed.

Very Professional and customer friendly. - esalyer77

Very Professional and customer friendly. Assistance was in a timely fashion, and made to feel very comfortable.

Great staff from service to parts to customer service and... - Happy customer

Great staff from service to parts to customer service and sales staff great buying experience always.W e have purchased 4 of our vehicles from Moncks Corner location but our 5 star rating is due to service department and parts department extremely knowledgeable staff and great customer service from them

Fast and good customer service - Recardo79

Great people and great service I would recommend to family and friends to go to Bob Richard and they have refreshments while you wait on your vehicle.

Excellent Service! - Donnie

I purchased my Ram at another dealership but due to bad service I started having my service done at Piedmont Chrysler Jeep Dodge Ram about 2 years ago. When I am ready to trade it will be with Piedmont and that is all because of Bryan Ward and the service department. Service is everything to me and Bryan knows me and my preferences. He calls me by name and makes sure that everything that I wanted done is completed right. If I can't trust the dealership to perform service on my vehicle I will not buy from them. I trust Piedmont Chrysler Dodge and recommend them highly.

Good experience - SP

This is my fourth new car I purchased from Quality need I say more. Friendly knowledgeable straight forward sales persons .Great deals. Good service. They spent as much time as needed with me going over new technology in my Maxima. Excellent post sale they do not disappear once they make a sale.