24 South Carolina Cadillac Service Centers

Byron was very informative and answered all my questions. - struk

Byron was very informative and answered all my questions. Made sure I happy with results

My Equinox was taken on time, and I was provided with a - CHKELSOFAN

My Equinox was taken on time, and I was provided with a shuttle ride home while it was being serviced. The service writer, Adam, was very professional, although I do miss my previous service writer, Easton Howard, who I'd been working with for 5 years. Overall, a good experience.

The most helpful people I have met in years will always - hulbertjr43

The most helpful people I have met in years will always recommend to anyone. Kindness is the best thanks (Samantha)

Service Department did a great job and got me in and out - relvis

Service Department did a great job and got me in and out in a timely manner

This place sucks. - chrislpic

This place sucks. Will sell you lemon. Offer lifetime warranties but will not honor it. Go somewhere else

Oil change to jury trial - 2014WRX

Simple oil change turned to new engine. After having a service performed on my vehicle that went wrong, my vehicle now has a new engine. When contacting Baker after failure, it was their position not to take responsibility for the issue that was deemed a direct result of their work. After consulting with a lawyer and making an attempt to resolve the issue, a court case was filed. It was a lengthy process that saw them utilize 2 defense firms and have their GM and service director directly involved with the case. At the conclusion of the trial a jury found against Baker and in my favor, faulting them with the issue and awarding funds for repair. Baker Buick GMC Cadillac and Baker Motor Company’s reluctance to right a wrong done in their service department is unbelievable and unfortunate. A company that has a reputation around Charleston of class and excellence to treat a customer in this way and not back their work and shortcomings. Very disappointed in the conduct of the management team at this location, could’ve been handled in a much better way.

My truck broke down on my way from Delaware to Florida.... - abman47

My truck broke down on my way from Delaware to Florida. Fairey saw me quickly and repaired the truck. EVERYONE was pleasant, efficient, and professional. The service advisor, Kendall, was particularly good. If I lived in SC, I'd make sure to buy my next car here!

Worst service experience in my life. - Fnelson88

Worst service experience in my life. Useless service manager. Four hours and still no diagnosis. Crazy.

Once again excellent service from the folks in the - Alan

Once again excellent service from the folks in the Service Department. Had to run by Friday with an issue and was taken care of quickly and sent on my way. Kat was super friendly, helpful, and on top of things there! She was awesome. Highly recommend Richard Kay!!!

I find the folks are, professional, polite, The service - Byron

I find the folks are, professional, polite, The service department is excellent, Kyle is my service advisor he does a great job