52 South Carolina Ford Dealers

I PURCHASED a 2021 ford ranger tremor from Beach Ford - Joeleaks

I PURCHASED a 2021 ford ranger tremor from Beach Ford in February 2022 and my whole experience is beyond perfect WHY? Because it has been 3 weeks and I still look at prices of other dealers pre owned rangers and none compare to the price that Beach Ford finalized for me others are any where from $500 to $1300 over for a lariat ranger and not even being a tremor .So people do your research and compare Beach Ford sells quality pre owned vehicles for less

Buyer beware. - jaymesongrebenc

Buyer beware. I purchased a used '22 F-150 with 17k miles, and brought it home on 6/18/24. It had a couple cosmetic problems that were corrected shortly thereafter. The 10-speed transmission was shifting hard and there was a loud clunking sound from the driveshaft, however, which caused me to take it back to the dealership for diagnostic. I hadn't caught it during the test drive because it was my first time driving an F-150 and it's hard to catch things after only a short test drive. After owning it for less than a month, I took it back to the dealership on 7/15 where it spent 2.5 weeks in the shop, and they replaced the valve body in the transmission. The day I picked it up from the shop, one of the louver handles for the AC vents popped off. I drove it for 2 more weeks and the transmission was still shifting badly, and the clunk from the driveshaft was even worse (also lost another louver handle in that time). I scheduled to take it back to the shop on 8/26, because that was the day I was told a loaner would be ready for me. We drove about 100 miles out of town the weekend right before that, and the morning I was to take it to the shop I noticed it had leaked several ounces of transmission fluid on the driveway. As I should have expected, there was no loaner available for me. As of the writing of this review on 9/5, there *still* is no loaner available for me, and the transmission tech hasn't even looked at truck. Of the 79 days I've owned the vehicle (and been making payments on it), it has spent 20% of that time in the shop. Since the transmission tech won't be able to look at the truck until next week, it will likely be several more weeks before I get it back. The best I can hope for is a whole new transmission, but that probably won't happen and would likely take over a month anyway. From what I can gather with my interactions so far, I'll have to ID the source of the clunk and fix it myself. The Service Team is doing what they can with the resources available to them and the policies put in place for them by the dealership - in other words, if you buy a vehicle here hope and pray that you don't have problems with it. For what it's worth, my salesman was really helpful and responsive until after I bought the truck, and then he immediately moved to Hudson Nissan which owns Summerville Ford. I've sent an email to the Sales Manager who approved the deal, asking her how I should proceed, but of course didn't get a response. I forwarded that email to the GM 2 days ago, and also haven't gotten a response. I thought "maybe I should reach out to Hudson since that's the parent company", but get a load of this: https://summervillenissan.com/sales-team John Smith and Jane Smith. EmailAddress@Email.com. It would be kind of funny, but the whole situation has made me lose my sense of humor. I genuinely feel I have no recourse, but since leaving a bad review seems to be the only way to get a response from someone other than my Service Advisor (who is just doing her job), that's what I'm doing.

We traded in our 2006 for a 2020 Ford F-150 on the lot. - HollywoodHulligan

We traded in our 2006 for a 2020 Ford F-150 on the lot. Excellent Sales staff, including our Salesperson Austin. Quick experience, hassle free, and we would definitely recommend Ravenel Ford for your next purchase. We will buy here again!

Great work changing spark plugs! - Walter James

Had the plugs changed in my 2008 mustang gt and I'm sure glad I let Roger Shiflett Ford handle this work. The plugs are the the 2 piece type and as I suspected 2 of them broke when being removed. I knew when reading about replacing these type plugs that they are prone to breaking. But no problem for Roger Shiflett staff. They have the proper equipment to handle this and I'm glad that I let them do the work. I was treated with respect and will be taking my service work to Roger Shiflett in the future as I have in the past. Very well pleased!

I'm OVER the top with the care and asthethics of my - ryan

I'm OVER the top with the care and asthethics of my vehicles. Ceramic coatings are a staple, as well as weekly maintenance of the coating. Mechanical care is no less important, 3k mile oil changes, NEVER replace a part without upgrading and replacing stuff that eventually WILL break before it does is the key to making vehicles work FOR YOU. On the way home from my honeymoon, a stray tire left unsecured on someones vehicle bounced and hit my truck square in the grill. Even with Dash cam footage and the guys face, SC police apparently have too many accidents to try and actually investigate so I was left with a "hit and run" style accident. Progressive kinda sucked throughout this whole thing from leaving us on the side of the road to trying their hardest to ensure my trucks repair is as cheap as possible. My 2018 f150 went through 3 shops where it was CLEAR they were advocating for insurance and NOT me. All crap aftermarket parts from China etc. I plan on doing a lot more work to my truck and WILL NOT accept having problems down the road because cheap parts had to be "fitted" to make work. Enter Jones Ford, After a Caliber regional manager actually told me on the phone that they can't meet the quality demands I would have (like simply not having dust in the clear coat) they were going to move it yet again. We found Jones Ford and thankfully got someone by the name of Randy who really took charge and for the FIRST time I felt like someone was working for me and not progressive in lieu of me. While I wished it could be back to me faster, it seems the infrastructure out there is so bad the amount of accidents overflows the repair facilities. This was confirmed even before getting it there as we had issues finding places even able to accept work needing done any time soon. However, alll things considered, it could be worse and now that I have it back. I'm SO thankful and will NEVER drive my truck in that state ever again. I will literally park it in NC and rent through that hellhole state. :) For comparison to less apparently crappy states, I fell into my work cars open door during a winter storm, completely destroyed it and bent the fender panel which needed replaced along w/ the door, they had it back to me in 3 days. Either the state needs to invest dramatically in roadways, or a lot more body shops need to open out there ASAP. Anyways, all things that could be controlled by Jones Ford were handled professionally, and in a fairly timely fashion all things considered. Full disclosure, my late mother was a Karen and there were jokes that the "Karen stigma" was started by her and some now hidden youtube video :P That being said, when I feel like I'm not being handled in a way I feel appropriate, I speak out and the VERY few times I questioned anything with this process, they were not only responsive, but took the extra time and care to explain in honesty what parts are controlled by them, what red tape they have and when things are just out of their control. While I wouldn't want to ever have to deal with a car related problem in that state again, if I had to, I'd only trust Jones Ford. Also worth mentioning, if I didn't have a friend who'd kill me in my sleep if I bought from another Ford dealership, I would have been inclined to buy my next vehicle from them.

I highly recommend William Hill at Firmin Ford for next - canddfarm

I highly recommend William Hill at Firmin Ford for next vehicle purchase.Recently bought a 2022 Bronco and could not have asked for a better experience shopping for a vehicle They answered any questions I had from the time I test drove till the purchase 2 days later I am very happy and it was exactly what I was looking for Thanks to everyone at Firmin Ford in Laurens SC Cindy

The best dealership I’ve dealt with! - missylissac

The best dealership I’ve dealt with! Friendly salespeople, great customer service and just honest people!! Definitely recommend Carolina Ford and Shandra in Honea Path!

Wanted 3k above msrp just to place an order on a vehicle. - D

Wanted 3k above msrp just to place an order on a vehicle. Bad business. Dont go here

Very dissatisfied customer!! - Mrs. D. McGill

My vehicle was towed to Bennettsville Ford about 1-3 days before the appointment and it sat there for approximately 1 week from that day just to find out that they were unable to diagnose and fix my vehicle. They gave me the run around up until my husband and I went up there. I requested the GM numerous times and have yet to speak with him. They towed my vehicle to Darlington Ford, on their expense; which they diagnosed my vehicle as soon as they got it. However I still have to wait because the part is on back order. Bennettsville Ford left me with a tow bill of $250, because they never did any work or called in a claim for my coverage company to cover. So I've been without a vehicle for about 2 weeks. It's so sad that a business motto would be to serve and press to satisfy customers, and customers actually leave worse off than before. I don't know if it's everyone but I can say one guy (Mr. Ronnie) he laid it flat after we went up there and we came to a conclusion to forward our vehicle elsewhere. But I am a very dissatisfied customer!!! Corporate needs to know what is going on!!!!!!!!😠😡

Maybe they dont have people like me in mind. Oh well. I... - chrislauless

Maybe they dont have people like me in mind. Oh well. I could really use a break, but I imagine everyone does, I will try not to buy from a dealer from now on.

Avoid this dealership! I called about a vehicle before I... - sfrost1964

Avoid this dealership! I called about a vehicle before I traveled 45 minutes to see the vehicle. The sales rep never mentioned that there was very visible damage on both sides and the front end even though he called me back and said he was looking at the vehicle as we spoke. The damage does not appear in any of the photos online. Damage was consistant with being side swiped. I had asked when I called about the condition of the exterior and interior was was told no problems. I also asked about the recall on this vehicle from August involving the transmission as it was not showing on CarFax that it had been taken care of. The rep stated they didn't get the vehicle until September so it would of fallen on the previous owner to take care of the problem. When I persisted he said he would speak with the general manager, but he was sure that if there were a recall it was taken care of. When I arrived at the dealership and saw the damage I was upset. The sales rep said he didn't mention because he assumed that I was more concerned with the mechanics of the vehicle. When I brought up the recall involving the transmission he went to speak with the GM. Twenty minutes later he said a new transmission had been put in the vehicle, when I asked to see the records he then said the GM couldn't print the records but could show he the records on his computer. By the time we walked into the dealership the story had changed to there's a $1000 billing on the records but I don't have access and we have to wait until the Service Department comes in but I'm sure it's a transmission. Very shady that the GM wouldn't have access, that the new transmission wouldn't be listed (if it were put in due to the recall) on CarFax, and that I wasn't told about the damage before arriving. Also as we were leaving the salesperson said the GM said he thought the price was a misprint and should be higher...again shady as it was listed on 2 different sites. Then the salesperson said the dealership owner might have changed the price without letting the gm know. I can't imagine what else they hide at this dealership. Update 12/23/12 the dealership has now removed the price from their website and the vehicle is listed as call for price, but it's still listed the same on another popular auto sales site. Also I contacted Chrysler to complain and was told the VIN listed on both the dealer site and other site is not a valid VIN

My overall experience was so bad that there isn't enough... - cassw71

My overall experience was so bad that there isn't enough room for everything to be put on here. Summary would be that the service dept. doesn't know how to work on cars or keep from damaging them while they are working on them. FRAUD would be the first word to come to mind. Don't take your vehicle there, you would really regret it.

Terrible! I brought my car here to have the AC fixed. I... - kjardell818

Terrible! I brought my car here to have the AC fixed. I dropped my car off at 11am and was told they would look at it and tell me what was wrong. I called at 1:30 when I hadn’t heard anything and was told they’d call me back. I called again at 3 only to be told they’d call me back. I called again at 4:50 and finally was told I needed a new AC line and it would be here in a day or day and a half and they’d put it on and my car would be ready Friday. I called Friday at 3:30 to see about picking up my car to be told the part wasn’t here and it would be ready Monday. I finally got a call Tuesday telling me the line was on but it was going to be much more because it needed a new compressor. I go to pick up my car later that day to wait an hour for them to put the front bumper back on. NEVER COMING HERE AGAIN.

It was such a pleasant experience, they were very helpful - Janice

It was such a pleasant experience, they were very helpful and knowledgeable. I will definitely use Cromley's again.

I bought my car here back in June. It is now November and... - clw13clw13

I bought my car here back in June. It is now November and I am still waiting for my registration to be complete. The dealer used a 3rd party vendor to handle this because of covid. While everybody has been kind, the lack of urgency regarding this is upsetting, and I would not work with them again at this point.

I was really turned off by the entire experience when I... - doctorturner

I was really turned off by the entire experience when I stopped to browse. I was immediately bombarded by a sales person who "shared" with me that his supervisor would think he was "bucking the system" if I didn't speak to the finance manager, did not know anything about the vehicle I inquired about, then did not want to tell me the price of the vehicle (I guess vehicle prices are secret). Upon my pointing out that I was confused as to why he did not want to quote a sales price, he told me what he thought the price was (which was more than a new one would have cost). When I told him I was not ready to talk to the finance dept., the finance manager "happened" to be walking by where I was (outside). He became more aggressive the more I told him I wanted to shop around. He told me I only had a week to take advantage of the great deal (that no one was able to tell me what the deal was), but the opportunity would be gone in a week because he was going to Oklahoma, then became offended when I continued to say I wanted to shop around. I left that lot feeling so confused.

Great Experience - Bigdaddyjoe2073

I would like to thank Kelly Sanders and his entire staff for the best buying experience I have encountered when it comes to purchasing a vehicle. Once I decided on the vehicle that I wanted, the purchasing experience was simple, quick and was not pressured to purchase extra things like extended warranties or GAP insurance. All those items where explained and offered, but at no time was I pushed to buy these add ones. Again, I can’t emphasize enough what a pleasant experience it was purchasing my vehicle from Jim Satcher Motors in Johnston, South Carolina. I highly recommend thighs dealership to everyone! J Long