10 Rhode Island Chevrolet Service Centers

I took my truck in for service and had an issue with my - Doorajar

I took my truck in for service and had an issue with my warranty covering the work. Tiffany from the service department went above and beyond to resolve the issue for me. I am truly grateful for all of Tiffany's effort.

I had what I thought was a catastrophic problem. - fkwolek0

I had what I thought was a catastrophic problem. The door to my charging port was stuck, could not open it completely or close it. Luckily the battery was fully charge. I contacted the dealer online and got an immediate response, scheduling an 8:00 am appointment the n=next day. My salesperson, dawn wellington, contacted me to determine whether I was all set. The next day, I took the Blazer EV in to Service, and Peter Farley, the service mechanic came into the sales room within the hour to explain that he had fixed the charger door and suggested I routinely clean the seal around it to keep it working properly. I am more than satisfied with this dealership and the staff. This is my fifth vehicle from Paul Masse Chevrolet South and I come back because I have dealt with people I can trust, both in purchasing a vehicle and in getting it serviced. Michelle Masse, Cam Bourassa, and Dawn Wellington provide a great customer experience.

Bob Hein to the rescue! - Valxxv

Pardon me but I had already written a review but the smart phone ate my homework. Well here goes again. I brought my 2016 Buick Encore in today for service. After hearing from the service dept my car was not eligible for dealer prep service; I called Bob Hein Buick Sales Rep extraordinaire. Bob although he wasn't my salesman represented me to the powers to be that my car was indeed eligible for this service. Bob called me back and told me that all would be taken care of. I told him that he is the man! I want to thank him and Wendy Bowen for helping to get this done. They helped to give me relief to what was starting to become a frustrating day. Woo Hoo everything is turning out fine!

Previously I posted a negative review on a minor issue... - K2b3459

Previously I posted a negative review on a minor issue with service to my vehicle. And now I would just like to state that within 3 hours I received the phone call, they sincerely apologized and insisted that they made good on the situation. That showed me that they are dedicated to customer service and I would highly recommend. Also when I purchased the vehicle the transaction was very smooth and painless.

Two service techs, Dale and Josh went beyond their duties - frederickjackson449

Two service techs, Dale and Josh went beyond their duties to ensure I got the help that I needed. Please keep these guys around. They are a God send. Frederick Jackson of West Warwick