I have no idea how to rate Scott Cadillac Chevrolet since... - Jill5K
I have no idea how to rate Scott Cadillac Chevrolet since we purchased our Volvo from Scott Volvo. That being said, I have nothing but good things to write about Ted, the Service Consultant, at Scott Volvo - he is an excellent representative of the dealership. Todd M was very helpful and professional in arranging for our leased XC40 to be purchased, and Scott in finance was also very helpful and efficient. The only complaint that I have is that we had our service appointment at 1:00 p.m. and didn't get out of there until almost 3:30 p.m. - this, to me, is not acceptable. We assumed that once we got the paperwork done to switch over from lease to purchase, that the inspection/1-year maintenance service would have been completed. Sadly, it was not. This also happened last year when we took the XC40 in for inspection/yearly maintenance - we waited for over 2 hours. We are from the Reading area and the reason we go to Scott Volvo is, really, because of Ted and his staff. But waiting as long as we did this time as well as last year, was not a great experience.
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