99 Pennsylvania Volkswagen Service Centers

I am very happy with the sales and finance departments... - Radii82005

I am very happy with the sales and finance departments but their service department is one of the worst I have ever dealt with. Their service Dept. Is open till 6 PM M - F. I called on Friday 2/14 @ 5:23 PM. Went straight to voicemail. Called the following day before 10:00 AM and again, straight to voice mail. I am still waiting for a call back but I have no idea why I should be surprised, I have been waiting almost 3 years for them to call and tell me if the replacement fenders for my 2006 Jetta had been approved. I mentioned this just a few months ago when I purchased another vehicle there. Just lucky there are other service centers that are willing to call you back to help get your car back in service.

Very bad company. Poorly managed, work takes twice as... - Vinnyjeep

Very bad company. Poorly managed, work takes twice as long as it should and then they charge you for it. Tom is a horrible person to deal with, no people skills at all, he just wants your money,