1,610 Pennsylvania Used Car Service Centers

Great Service Department - luczakbj

I purchased a used 2008 Mini from a non-mini dealership, which included a warranty. I unexpectedly had to have service work done immediately after the purchase. In addition to the unplanned service work, I had a large list of potential repairs I needed assessed and quoted. Dan Best and Mini did an excellent job completing the necessary repairs and quoted all the anscilary items. Mini did a great job communicating with the warranty dealership and myself over numerous phone calls. Since the repairs, the car has been running well without issue.

Montrose is the best… No pressure sales… They take care - noclat62

Montrose is the best… No pressure sales… They take care of their customers… I just had my vehicle repaired at Montrose collision. Perfect from start to finish. Employees went over and above To make sure I was taken care of… Highly recommend.

Superlative customer service! Had the hail damage... - UNCLEBOBO

Superlative customer service! Had the hail damage assessed on Friday, received a call on Saturday to schedule an appointment, dropped off the car on Tuesday and had it back on Wednesday looking like it just came out of the showroom. The overall experience exceeded my expectations. My personal thanks to all who were involved.

Had over $4500 worth of work done at this dealership . - MAD

Had over $4500 worth of work done at this dealership .They called on Thursday to say it was ready for pick up . My husband is disabled but since he body work done in addition to mechanical work he wanted to see it before we paid . Since he can’t drive we ubered over so he could see and I could drive the car home . He is wheel chair dependent ! I realized they put the wrong month inspection sticker on . While I was in paying , a machanic ? Came to take car back in and my husband was sitting in car . He told him he had to get out of car ??? To my surprise I turned around and there was my husband walking into the service bay unsupervised !!! 2 hrs later , after complaining about the wait and meeting with Eric “ the service manger “ we finally got out of there . Eric , is not empowered to do anything except to say sorry and offer a future credit !!!! I can’t believe after that inconvenience he would think we would be back . It appears to me that they need to do better trading for Machanics and MANAGERS. Your managers need to be better empowered if your goal is happy customers and returning business . I definitely would not recommend this dealership for service .