2,574 Pennsylvania Toyota/1000 Service Centers

Made an appointment to have my brakes fixed under - ronreyer40

Made an appointment to have my brakes fixed under warranty two weeks ago. Drove 30 miles today only to have them tell me that they can't fix them because Ford won't authorize.it. First of all Brian didn't have the courtesy to call and tell me that before I made the trip for nothing. Secondly my truck is a 2021 with 6500 miles on it. I have purchased 6 brand new ford's from them over the years. How do you think they will treat a new customer? You can do better, much better!

Bait and switch/false advertising. - me

Bait and switch/false advertising. Dealer sends me coupons but does not honor them despite the email stating "For your vehicle (and my vin number indicated there)." This is going on for 4 years now and not once have they honored their coupons. I am done with the lies. I will seek another dealer that is honest and does not play that bait and switch/false advertising game with the consumer. Diagnosis information in regard to tires and brakes stated that my front brakes and front tires have less wear than my rear brakes and rear tires. Everyone knows that the front tires and brakes always wear faster than the rears. Incompetent service people. The paperwork also stated the oil type used and that was wrong oil for my vehicle. Stay away from this dealer if you want good competent service.

Service department is not honest!! - Mazda

Service department is not honest, they said a repair was complete and it was not. Be very careful and review all work at this dealership.

Truly Awesome People!!! - iSaBeLlA sCoTt

Always the service is impeccable, this is why I have been a customer since 2014. I have no intentions of going anywhere else when the service continues to be above expectations. Great team to work with, I constantly recommend Chapman Chevy to friends and co-workers for exceptional service.

Easy to schedule appointment online. - Chevy guy

Easy to schedule appointment online. Service required was completed in a timely manner. No issues with dealership

Cadillac Escalade repair - TRC

Apple’s service department is top of the line. They did a phenomenal job with the repair on my Escalade. I highly recommend there service department!

Kevin was very helpful in scheduling my vechile in a... - BIGBOBSMITH

Kevin was very helpful in scheduling my vechile in a timely manner. Also, all of my repairs were done in one day. That means alot too me as I use my vechile all the time in my every live. He also keep me inform on what was happening through out the day. Thank You. Bob Smith

Great Service - charles beecher

The service department here bailed me out of a potential disaster on a road trip. My Promaster Diesel threw a code which would have shut me down. The service manager took me in on a Friday afternoon, diagnosed the problem and fixed it with a flash download. Nothing but high praise for the service department, their skill and knowledge and great service to a non-customer away from home. Based on my experience there, I would not hesitate to recommend them to anyone. Exceptional service.

I walked in for an oil change and tire rotation. - M.hess73

I walked in for an oil change and tire rotation. No problem, they took me right away. Service was finished with my maintenance in 45 minutes. I will return for all my vehicle maintenance.

This dealership is all around great sales, service and - Kim Jesmer

This dealership is all around great sales, service and parts ! Very accommodating and treat you like a person not just an appointment!

Quick and easy! - Shari

My starter was having intermittent failure and Apple was able to schedule my repair in a week. All service people were friendly and honest when offering an approximate completion time. My extended warranty covered the total cost without any questions. Thanks

Cah had problems. - Bailjumper

Cah had problems. Took car to service. Brought car home unfixed. Had to order parts. WEnt back to service. Picked car next day, drove home. Still not fixed. Called to complain. Won't talk to me. Called Ciocca corporate 4 times. Won't talk to me. Called Hyundai complaint line. Sounds like dealership is giving them the same song being given to me. Next stop will be BBB. If they won't talk to me, they might want to talk to my attorney. This is not the first time I have had problems. Same crap when it was Fairfield Hyundai. Service rep seemed to want to do a lot of arguing with me, when I balked about service without a loaner vehicle. These places need to learn how to conduct customer service, and not from a damned book!

Work on are heater charger us over 2000 then we took it - donaldtome452

Work on are heater charger us over 2000 then we took it back heater still doesn't work charge us to work on it again for so much money they are crooks don't buy anything from them