115 Pennsylvania Subaru Service Centers

I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi

I have purchased five cars through abruzzi auto brokers since 2000. I estimate my savings to be around $10,000-$15,000 total. I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket. They have also sold several cars for me. My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.

The lady is very ignorant and they sell trash cars. - Teresa Hubbard

The lady is very ignorant and they sell trash cars. The one I bought was a lemon and they will not do anything. 2nd alternator in 2 years…amongst multiple others. Do not buy from them!

Two No Good Lieing Nose Browner Females Manager and - SunInParadise88

Two No Good Lieing Nose Browner Females Manager and Service Rep at this Dealership, they Lied saying they turned down a service when Really in Reality I the customer Turned them down from Servicing my car. Never will go to Any Audi Dealerships in the future, had problems with 2 different Audi dealerships with Covert Racism and the Audi Advocate are useless No Good Nose Browners also.

Horrible customer service experience. - deanrob101

Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.

Zack Woloszyk always takes care of me and does a great - Doug S.

Zack Woloszyk always takes care of me and does a great job. Everyone at Baierl Subaru has been nice and helpful in my experience.

Use this dealer for service and prepare to lose your... - daka162

Use this dealer for service and prepare to lose your money and sanity. The service manager and his fellow idiots can't read or follow simple instructions. They overcharged me (almost $1000) and when caught, stated they couldn't refund my money... said Subaru will. We called Subaru and they could not believe Cole and Burd would say this... they called the service moron and we got refunded the next day. This was three years ago and they still owe us part of the refund. Oh, by the way, just had to replace the $600 bearing they said they replaced... thanks for the honesty Terry... may you rot in xxxx.

They are the biggest liars! - Faith Hardy

They are the biggest liars! Do not deal with Rich. This was the worst experience I’ve ever had with a car dealer ship. Originally my car broke down on August 25 and I took it to a car shop in Mount Morris PA. They changed a few sensors and my car still wasn’t working so they took it to Bortz “without my approval first” and even Bortz still could tell me what exactly was wrong with it, they said they needed to tear into the engine some more to find the issue. They charged me $300 for just hooking it up to their computer. But again I never received any updates for a week while it was with the shop in Mount Morris/ Bortz. But finally after a week of getting no answers I talked to a sales representative named Rich. I asked him if I would bring my car up there and have it fixed could he assist me in trading it in for a new or used one and his answer was yes. So I had my car towed back to Waynesburg and they started working on it after I signed a waver that allowed them to look through my engine for the issue. I was told by the service lady it will be one week before they could look at it which is fine and I understand. So that brings to being careless for 3 weeks at this point. I call on the following Thursday to check on the progress of the job. And service tells me the parts it needs and a estimated cost which I agree with. Again not an issue, I just don’t appreciate it when I’m ignored instead of given answers so I can understand what the issues are they are fixing. Well fast forward to last week and I call in to talk to Rich. He doesn’t answer like usual so I transfer to service to check on my car myself. She said my car is done and can be picked up anytime. But I wanted to see if a trade in was possible. Well she told me to call back when Rich was in. I asked when that would be and she couldn’t tell me. Well I call each day after to talk to Rich and each time I was transferred to his voicemail. It was like he knew I was calling and just didn’t want to bother with a paying customer. Finally I get ahold of him on Wednesday and he told me I needed to do a credit check over the phone with him and he will check to see if I am approved or not. Again I understand this and expect it to go either way. Well he said for me to call him tomorrow (Thursday) and we will get it started. Well I call to tell him I did the application on their website the same day. So I called Thursday to see if he checked my credit, well I couldn’t get through to him it kept going to voicemail so on my lunch break that day I just drove there and asked for Rich I was told he was outside mowing that day and went home early WITHOUT returning my missed phone calls! I was fed up at this point so I asked another sales person if I could switch and have him help me well the manager told him no. So I went back to work and called him again on Friday (today) STILL HE DIDNT ANSWER! So I went up there today to just talk to him in person. When I walked in he said “Hello Faith I was just getting ready to call you. He was sitting with another sales rep most definitely not about to call me. I politely ask him if he ran my credit report yet and he said no so I asked him if he could do that today. He said yes and that he would call me in about an hour with what the creditors say well I wasn’t going anywhere this time so I just drove downtown to help my dad with his new tires and while I was there only about 20 minutes he called to tell me that I was not approved for a loan. And I was okay with that and told him thank you for his help and I would be up to pick up my car. Well then I thought of a few questions I’d like to ask him so I drove the five minutes and I walked in to find that he had already left, I was extremely upset with this service it felt more like disrespect. I will never go there for service again! Biggest joke of a dealership I’ve ever seen! They made me feel like I was such a hassle when all I wanted was to check on my car. Go to Premier in Morgantown WV!