195 Pennsylvania Ram Service Centers
Great people and great dealership make everything go - Rdg610
Great people and great dealership make everything go smooth and fixes any issues on the spot.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Manager
Parts Manager
Good job. - aearly1950
Good job. I’m not rating people I don’t know or ever met. I only had service
Easy to schedule. - Scott B
Easy to schedule. Work was done properly. Vehicle was clean. I have no issues with my service. Jacob was great! Thanks.
Service Writer
My wife and her friends had car trouble on her way to - KentL
My wife and her friends had car trouble on her way to Lancaster, PA. They stopped first at a Pep Boys who diagnosed the problem as being a radiator leak. They could not fix it and recommended Lancaster Dodge over the other two dealers in Lancaster. Dennis, the service manager at Lancaster Dodge was great. The work was done faster than anticipated so we had the car for a long-planned trip later in the week. THANKS LANCASTER DODGE!!!
Service is excellent. - leb0
Service is excellent. I esp like the porter feature wherein they drive you back and pick you up. Overall excellent dealership. They were very accommodating when I purchased my vehicle, as well. I would recommend to anyone looking for quality sales and service.
Service
Fantastic dealership and great employees. - DWREID22
Fantastic dealership and great employees.Every one could not of been more helpful.I highly recommend.
Simone was amazing and so helpful. - fahnestockstacy27
Simone was amazing and so helpful. She was ver informative and a pleasure to speak with. She made the experience 5 star
Counterman
Service Consultant
Crystal was great with helping me through my repair. - EYULANAVAGE
Crystal was great with helping me through my repair. She always kept me informed. The relair team went the extra mile to save me money on my repair.
Warranty Admin
Service department from scheduling with Liz to the rest - BIGPETE293
Service department from scheduling with Liz to the rest of the team during day-of-Service are always quick and efficient. Friendly and Knowledgeable.
I bought my 2019 Lexus RX 450h in February 2024 and after - Polkbobby
I bought my 2019 Lexus RX 450h in February 2024 and after few months there was a problem with my radio unit. Great honest professional people fixed my car in time and participated with my expenses. Especially thanks to general manager Mr. Jason Discolo and service supervisor Matt Wike. I will recommend this dealership to my friends and relatives.
Mackayla is a very intelligent sweet person. - ninomonte
Mackayla is a very intelligent sweet person. We drove from New York to P.A to shop around for a vehicle. Mackayla not only showed us around but knew exactly what we needed. I was impressed how l she answered all of our inquire, friendly, professional and how she accomandate our needs. I would definitely refer people to come down and let Mackayla take care of the people. Thank you for all your hard work and making our dream come true by purchasing a Grand Cherokee. Best experience ever. From a new client that was extremely happy Mr Monte
Service Lane Manager
Technician
Outstanding people! - Jeff Smith
Outstanding people! Couldn’t have asked for a better experience. I was treated like royalty while there and knew that my vehicle was in the hands of professionals. They were very thorough explaining what needed to be done and why. It is very comforting to know this team stands behind what they sell and that I wasn’t just another sale. Great job Scranton Dodge, looking forward to my next new vehicle.
Just had both my vehicles serviced this week June 3d. - JB82395
Just had both my vehicles serviced this week June 3d. As usual the service department were awesome. They were helpful and answered all my questions. Always professional and timely. Thank you.
Great service department, will always go back. - clffrdcapps
Great service department, will always go back. Great people, kind, caring if you have a problem, Adam was always there if I had questions. I appreciate him helping. Thanks Clifford Capps
Parts Advisor
Professional - DodgeNEveryone
Very polite and professional. Will be using this dealer to source parts in the future. All the staff was very easy to deal with. Thanks!
Service Technician
Parts Writer
Every time I go into Napleton either to buy a vehicle or - fdn1965
Every time I go into Napleton either to buy a vehicle or for service Jayden in the cashiers office is the friendliest most personable young lady to deal with!! Marlene in service always takes me right in and treats me and my vehicle with the upmost respect!! I’ve purchased many vehicles from Napleton and will continue to do so because of employees like Jayden and Marlene!!
dan chapman greets me and is an excellent service man - fxtiesi
dan chapman greets me and is an excellent service man ager greets me and says what can i do to help you
Had a great experience with the service dept this time... - cochop96
Had a great experience with the service dept this time around, Jon was the service associate and did a great job. Had several things that needed to be done and all were completed without issue. Thanks Jon
All we can say is WOW, no dealer can compete with the - tracy.cast
All we can say is WOW, no dealer can compete with the Videon Service Department! We bring all our cars here and the three B’s always deliver. Bill, Bob and Brian! We are so thankful for all the ways that this dealership exceeds our expectations every. single. time. Don’t buy your car or have your car serviced by anyone but the BEST. And, having an oil change with Joe is super fast and doesn’t require an appointment. Thank you Videon, we love you guys!
Express Lane Advisor
Tyler and Dave knowledgeable, courteous and efficient. - olesh.babiak
Tyler and Dave knowledgeable, courteous and efficient. Ian showed me how the brakes were worn and why I will need them replaced next visit.
This dealership in my eyes IS one of the BEST! - Olsonr38
This dealership in my eyes IS one of the BEST! From purchasing a vehicle ( several ) to service dept to lately Collison shop. Kind, courtesy of time & just overall Nice 🙂
Excellent customer service. - Vega3jbm
Excellent customer service. Staff friendly and professional. I have been getting my Durango serviced there for years and have always been pleased.
Service department was very good at getting me in and out - Rhengst03
Service department was very good at getting me in and out for my inspection. Waiting room was good to do some work in.
Very pleased, it’s time visited for routine maintenance. - Caweiss67
Very pleased, it’s time visited for routine maintenance. Would not hesitate to have maintenance there again.
Bergeys is the best love it there. - Jesusisking2009
Bergeys is the best love it there. They are super friendly and very knowledgeable and caring and they go above and beyond for their customers. Matt and Will are absolutely amazing.
Excellent Service! - cgsmith
Excellent Service!!! Tim out of the service department was top notch. My vehicle was taken care of in a timely manner!!