113 Pennsylvania Nissan Service Centers

Lemon Dealer - Scott H

Purchased a 2010 F-250 and truck has been a nightmare. The truck had a recent inspection sticker but recommend taking to your mechanic to check found several issues that shouldn't have passed! They fixed agreed issues took forever and didn't offer a loner. They had my truck 22 of the first 30 days I owned it. Trans pump was bad had to wait til dealer got a warranty to fix so didn't have to put out of pocket. First time didn't fix had to take back still noticed a drip they looked at it and the owner of Burns (Paul Burns) looked and said saw nothing leaking and basically said can't see the moisture I showed them. A week later fluid spewing all over had to send back to trans shop and had to put in another pump.(probably never did 1st one) The truck Anti theft system acted up they towed to thier mechanic and said it needed keys and they gave me 2 new keys. The truck didn't take long and dead in driveway again. Towed a 2nd time manager told me they had to install a new ECU had truck another week got it back and worked til 3 months later and yes it's dead in driveway again. Called owner Paul Burns he told me he needs to look into it. Tells me has no record of any work on anti theft system or new ECU. The Manager that was dealing with the entire time had left Burns but I had his Number texted him and he informed me yes it was definitely done and told me who did it and they have the record. Called Paul Burns and told him he looked into it and said that his manager at time must have been mistaken. I asked Ok if they didn't change the ECU what did they do to get the truck working and I was told believe it or not when they took it off the tow truck it magically started right up! Why did they have my truck for FIVE days??? Keeping track had no vehicle 53 days since I owned it. Now I am told it is my problem to get fixed! I hate liars and people that don't stand behind there work. This is the 2nd and last vehicle and last I will purchase from any of Paul Burns dealerships. Do yourself a favor go to a reputable car dealer.

Nice good service kept in touch - Steveo123

Would like to thank Steve Clarke on my daughter's 2016 versa ABS light was on unable to clear the code. Turns out there was a bad wire repairs were made under warranty thank Steve and reedman toll Nissan Drexel hill.

I had my vehicle in for service not to long ago. I had... - legit4life

I had my vehicle in for service not to long ago. I had two subwoofers, an amp, and a radio installed in my vehicle. I wasn't to sure about going to a dealership for this installation cause they can be real pricey. But i was surprise at the price off the whole installation. Very affordable and i love my sound system. I recomend all my friend and family to go visit this dealer. I would have given them all 5 but theres always room for improvement. I have an appointment to get an alarm installed and can't wait to see it work.

Terrible service.I have a 2015 Nissan Sentra that I... - Frank DeNunzio

Terrible service.I have a 2015 Nissan Sentra that I started having transmission issues with at 42000 miles. even though I still had a warranty on the vehicle they would not replace the transmission or do anything. My car has been to the dealership three times already for the same issue. The most that they do is change the transmission fluid. unbeknownst to me the 2015 sensors are plagued with a plethora of transmission problems due to the design of the transmission constantly overheats. I can't even drive the car on the highway for example the Pennsylvania turnpike where the speed limit is 70 that mean you get to any slight incline the transmission backs down goes into a limp mode and starts upshifting downshifting like crazy with the RPMs I even had a video posted on YouTube showing exactly what happened and I showed it to the dealership as well.I had there so cold head mechanic there tell me that that's how the transmission is designed to run and I looked a mess it really your transmission to design so you can to highway speed on the car. And even their corporate customer service wasn't helpful at all. thinking nothing to help me at all either all they said was well if it happens again in the transmission fails then they'll take care of it. Well surprise surprise the transmission was giving me issues again at the dealership wanted me to pay $250 for them to look at it even though Nissan corporate said they would cover everything they wouldn't. I asked why do they have to take the pan down and they said well to see if there's any shavings or anything in it and I said it's a CVT transmission you're not going to have metal shavings because all there is is a steel band that looks like it has staples basically around the whole thing that goes around it controls the variable shifting and if you found anything in the pan that would be because the band itself totally went and some of the little things that look like Staples would be in the pan meaning your transmission wouldn't be shifting whatsoever. All I want to do is make money off you. I told Nissan corporate I wanted them to buy the car back and they wouldn't, all they said is that they couldn't give me trade-in value which unfortunately because the 2015 have so many issues my car basically depreciated almost $9,000 and 3 years and it's worth a xxxx of a lot less than what I owe on the vehicle. I would never ever ever ever ever buy a Nissan product ever again nor would I recommend anyone in my family buying a Nissan product. the dealership is impossible to deal with when it comes to service and the same thing goes for Nissan corporate who said that they would take care of my vehicle if anything happen again. so basically I'm making payments on a piece of s*** car that barely is capable of driving highway speeds that Tom has are Nissan never ever fully look into I asked them to take it out for a drive on the actual highway and try doing 65 70 miles an hour so they can see what happens and they wouldn't do that.the best is they lie to my face and said yeah they were able to recreate the problem and they saw it was happening but yet Nissan corporate according to the notes from the dealership dealership said that they found absolutely nothing wrong and that I'm basically making it up unfortunately the lemon laws in the state of Pennsylvania suck so there's nothing I could even do about it. so when the transmission completely goes which looking at reviews from people on the national highway transportation safety website it appears that most people that have these Nissan's the transmissions fail by the time you have a hundred thousand miles on it with some of them failing at 60,000 miles so when my fails I'm just basically going to have them repossess it.

Very bad company. Poorly managed, work takes twice as... - Vinnyjeep

Very bad company. Poorly managed, work takes twice as long as it should and then they charge you for it. Tom is a horrible person to deal with, no people skills at all, he just wants your money,

Theresa is awesome. After 12 years, she still remembers... - Maken

Theresa is awesome. After 12 years, she still remembers us & still is as friendly as ever. She knows her stuff! Timely appointments. Close to home!