𝗥𝗲𝗳𝗿𝗲𝘀𝗵𝗶𝗻𝗴𝗹𝘆 𝗛𝗼𝗻𝗲𝘀𝘁 - terrencegatsby
𝗥𝗲𝗳𝗿𝗲𝘀𝗵𝗶𝗻𝗴𝗹𝘆 𝗛𝗼𝗻𝗲𝘀𝘁 𝗗𝗲𝗮𝗹𝗲𝗿𝘀𝗵𝗶𝗽 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 𝗕𝗿𝗮𝗱 & 𝗕𝗲𝗿𝗻𝗮𝗿𝗱 𝗠𝗮𝗱𝗲 𝗜𝘁 𝗘𝗳𝗳𝗼𝗿𝘁𝗹𝗲𝘀𝘀
I just leased a 2026 Hyundai Tucson Hybrid SEL Convenience from Conicelli Hyundai in Conshohocken, and I have to say, this was the car-buying experience I didn't think existed anymore.
After walking away from another dealership that tried every trick in the book, I was skeptical going in. But from the moment I connected with Bernard Jones, the experience was different. No pressure, no games, just straightforward answers to my questions. He listened to what I actually needed (a hybrid with a smooth ride for a cross-country move and two kittens prone to car sickness, yes, really) and matched me with the right vehicle without trying to upsell me into something I didn't need.
Then there's Brad Faulkner, the General Sales Manager. This man sets the tone for how a dealership should operate. When I requested to review all lease documents at home before signing, something that makes most F&I departments nervous, Brad didn't flinch. He sent everything over, gave me time to review with my attorney, and when I came back with questions, he addressed them directly. No runaround, no "let me check with my manager" theater.
Even when a major snowstorm shut down the region and delayed everything, Brad kept me updated and got my approval through with no stipulations the moment operations resumed. That's professionalism.
The deal was exactly as quoted. No surprise fees. No last-minute add-ons. No pressure to buy products I'd already declined. Just a clean transaction with people who respected my time and my process.
If you're in the Philadelphia area and want to work with a dealership that treats you like an adult, go to Conicelli. Ask for Bernard Jones, and know that Brad's leadership is the reason this place operates the way it does.
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