115 Pennsylvania Honda Service Centers

Lemon Dealer - Scott H

Purchased a 2010 F-250 and truck has been a nightmare. The truck had a recent inspection sticker but recommend taking to your mechanic to check found several issues that shouldn't have passed! They fixed agreed issues took forever and didn't offer a loner. They had my truck 22 of the first 30 days I owned it. Trans pump was bad had to wait til dealer got a warranty to fix so didn't have to put out of pocket. First time didn't fix had to take back still noticed a drip they looked at it and the owner of Burns (Paul Burns) looked and said saw nothing leaking and basically said can't see the moisture I showed them. A week later fluid spewing all over had to send back to trans shop and had to put in another pump.(probably never did 1st one) The truck Anti theft system acted up they towed to thier mechanic and said it needed keys and they gave me 2 new keys. The truck didn't take long and dead in driveway again. Towed a 2nd time manager told me they had to install a new ECU had truck another week got it back and worked til 3 months later and yes it's dead in driveway again. Called owner Paul Burns he told me he needs to look into it. Tells me has no record of any work on anti theft system or new ECU. The Manager that was dealing with the entire time had left Burns but I had his Number texted him and he informed me yes it was definitely done and told me who did it and they have the record. Called Paul Burns and told him he looked into it and said that his manager at time must have been mistaken. I asked Ok if they didn't change the ECU what did they do to get the truck working and I was told believe it or not when they took it off the tow truck it magically started right up! Why did they have my truck for FIVE days??? Keeping track had no vehicle 53 days since I owned it. Now I am told it is my problem to get fixed! I hate liars and people that don't stand behind there work. This is the 2nd and last vehicle and last I will purchase from any of Paul Burns dealerships. Do yourself a favor go to a reputable car dealer.

The service was done quickly and to my satisfaction.... - zoober1016

The service was done quickly and to my satisfaction. Everyone I encountered at the dealership was friendly and took the time to explain all work done.

Auto Body paint work is pathetic. - Questionable

Auto Body paint work is pathetic. I would be embarrassed to allow a new car to go out of the shop with such poor workmanship on a paint chip caused by the dealership.

I had my vehicle in for service not to long ago. I had... - legit4life

I had my vehicle in for service not to long ago. I had two subwoofers, an amp, and a radio installed in my vehicle. I wasn't to sure about going to a dealership for this installation cause they can be real pricey. But i was surprise at the price off the whole installation. Very affordable and i love my sound system. I recomend all my friend and family to go visit this dealer. I would have given them all 5 but theres always room for improvement. I have an appointment to get an alarm installed and can't wait to see it work.

I bought a used Odyssey van there. I paid $1800 for a... - Timmyrita

I bought a used Odyssey van there. I paid $1800 for a four year warranty. The van is nice but a couple months later the rains came. The security alarm goes off in the middle of the night and sometimes the sliding door window goes down by itself while it’s raining. I checked YouTube and could see that these vans have had these problems for ten years. I took the van back to Shadyside Honda and was informed that their $85 an hour mechanics had 3 hour into it and didn’t know what the problem was.(10 year problem) They wanted to replace a couple parts, costing $1000 and if that didn’t work they were going to try more parts. Of course nothing was covered under the warranty. I went and got the van back after them having it fo 2 and a half months ( shut down) I have to disconnect the battery every night. I also went for my scheduled oil and maintenance change. Right after I got van back the oil was half qt low and the tranny was almost 2 qts low. I asked didn’t they check the tranny fluid. He said they weren’t allowed to put tranny fluid in vehicle. I guess I go to the dentist for that.

Proactive, Helpful Service - RegularVisitor

I've used South Hills Honda Service throughout ownership of my Odyssey. I've always found the service department to be proactive and accommodating. Easy to schedule and customer centric. I’ll continue to use them for my service needs. I often work with Jerry in service and he’s excellent.

Very bad company. Poorly managed, work takes twice as... - Vinnyjeep

Very bad company. Poorly managed, work takes twice as long as it should and then they charge you for it. Tom is a horrible person to deal with, no people skills at all, he just wants your money,

Was in for yearly inspection this past September and was... - shebda

Was in for yearly inspection this past September and was told that my Honda CRV needed a new right tie rod to pass inspection ( cost > 500.00 ) and would eventually need a new steering system ( cost 1200.00) . I asked them to check the rear windshield wiper that wasn't working and was told the car needed a new motor that would cost 500.00. I decided to not have anything done and instead had a local mechanic check it. The vehicle passed inspection and mechanic told me he could see nothing wrong with the CRV. Also, the windshield wiper needed a NEW FUSE which cost 4 DOLLARS - nothing wrong with the motor! Thieves! Inspections are free there when you purchase a vehicle, but at what cost?

Nick, my Service Advisor, made the oil change on my 2019... - pghgeoff

Nick, my Service Advisor, made the oil change on my 2019 Honda Civic a breeze! My car was "in and out" in a timely fashion, and the technicians looked-over other parts of my car. Nick's professionalism and sincerity is much appreciated. Job well done to Nick and to Washington Honda. I do not trust my Honda to anyone else! Geoff