267 Pennsylvania Ford Service Centers

Great service dept, friendly, helpful. - dodgebon

Great service dept, friendly, helpful. Love the video review with the mechanic! Chris was great too!

I am happy to report that in my opinion the service - rmessner

I am happy to report that in my opinion the service department has improved tremendously and is comparable to the fine quality of service I have always received from the sales department. I hope I continue to have this fine service.

Always pleased with my service. - tammysbears99

Always pleased with my service.customer service is good in service dept.been haveing my car serviced there since I bought it brand new off there lot.

Mobile recall repair was seamless and efficient. - TDAng

Mobile recall repair was seamless and efficient. Allowed me to work on other things. It was a huge help.

This dealership is all around great sales, service and - Kim Jesmer

This dealership is all around great sales, service and parts ! Very accommodating and treat you like a person not just an appointment!

Ciocca Ford Souderton is such a pleasure to work with. - VTAIRA1

Ciocca Ford Souderton is such a pleasure to work with. I use them exclusively to service my Subaru when possible because of their level of customer service and genuinely taking care of their customers.

They are accommodating and listen to my concerns. - Kathi

They are accommodating and listen to my concerns. Always courteous, friendly, and prompt with service.

Always get prompt and friendly service on my Corvette - psujoepa4you

Always get prompt and friendly service on my Corvette Mason , Bill and everyone else in the service department are great to work with.

Awesome sales and service! - Blee jr

Awesome sales and service!! The only place I shop for vehicles. Staff are always friendly and helpful.

Service was efficient and easy to deal with. - slrrsm

Service was efficient and easy to deal with. Answered all questions and scheduled appt all on time.

Made my service appointment for 10AM on October 4th for - Mike S

Made my service appointment for 10AM on October 4th for synthetic oil change, tire rotation, brake check, and fluids check. Waited in the customer wait lounge enjoying free coffee while my car was being serviced. I was startled 45 minutes later when Marcos came and noted that all the work was completed. Great experience!!

The service department at the LAUREL family is - Karen K

The service department at the LAUREL family is outstanding! They sent a certified mechanic using a mobile van to mitigate a recall on my Ford Bronco — right to my front door!!

Friendly, knowledgeable, and servicee my car on short - lenknerd

Friendly, knowledgeable, and servicee my car on short notice. Nice e-updates as the work

maintenance department in the scheduling department are - Steven M Meyer

maintenance department in the scheduling department are excellent and in this case were excellent as always. I appreciate them all very much and they all do their job with excellence

Everything went smoothly with my inspection, emissions - rficca

Everything went smoothly with my inspection, emissions and oil change. I was very pleased as usual with my service. Thank you.

Good communication from the initial phone call to - ajpasa

Good communication from the initial phone call to schedule the appointment, quick schedule (within 48h) and good service. Servicing an F150 for engine oil and filter, as well as transmission oil change. Good reminder from the foreman on tire rotation, added to the service.

Always great to deal with. - ST Lover

Always great to deal with. Great service and sales team! Thank you as always. Highly recommend.

If you want them to mess up everything in your car you - N

If you want them to mess up everything in your car you can take it here. Worst dealership and staff to ever exist. My husband has a mustang and used to get it serviced there all the time, until the whole staff changed and it turned into a nightmare. We took the car for an inspection.They kept breaking stuff after claiming to fix it and and don’t know how to properly fix a car anyway. I can tell you; they are so bad I would rather them be useless then doing more harm, they are THAT bad. Steve definitely has communication issues, he texted us and said the car was ready and we drove for an hour and a half after my husband left work early. Guess what? turns out steve left early and the lady that works there checked her computer and said “it’s not ready, they haven’t even started working on it yet” after it was there for 4 days, and it was already paid for too. They didn’t offer a temp car, no solutions no help, nothing. And should I remind you this is after over a $2000 bill for breaking different parts in our car that used to have no problems. After that, Manager Paul(?) called us and said that the car was fixed but wasn’t ready because it wouldn’t move. Obviously it was moving just fine that’s how we got there. They somehow made it work and we FINALLY picked it up. A day later check engine light comes on, we call them, they say that Paul is going to call us back. 6 weeks pass by, nothing. We called them again last week, asking for the manager again, he doesn’t get back to us AGAIN. My husband drove all the way there again and Paul says that he was on “vacation”. For 6 weeks? Okay :) we drop the car off, they keep the car for a WHOLE day just to scan it and nobody calls us so we do. Steve and Paul left early again, wow what a coincidence, very caring ethical staff are’t they? They say it’s probably spark plugs. Well we got that car inspected a month ago and nothing about spark plugs were wrong, now all of a sudden the day after we pick it up it has an issue now? They don’t offer a solution and say that we have to get it fixed again and pay for it. HORRIBLE PLACE. I wouldn’t suggest this place to my enemies. DO NOT EVEN BOTHER you will regret it.

I cannot speak for the sales dept, but their service dept - chazhegedus

I cannot speak for the sales dept, but their service dept is AWFUL! They lied to me and went back on their words to save themselves time. I own 5 vehicles and would never take a single one to them. Service manager told me that he would honour the warranty I purchased as an addition to my truck, as I had broken down and came to them. When I told him I only wanted the covered parts replaced, and to pause working it until I fgured out the rest, he then refused me service entirely when I returned. This was AFTER I had gotten a rental because they told me it would be covered. Horrible communication, and extremely bad customer service. I understand maybe if it was impossible for them to resume warranty work that they had previously started, but the rudeness, shortness, and unwillingness to work with me was ridiculous. Now I am forced to fix my own truck because he refused to work on it entirely (even after saying that some of the parts broken were warrantied) , and I am out $200 for the rental fee that they also told me would be covered by the warranty. Worst experience at a service dept ever. Directly lied to my face and went back on their words to save themselves time. Dealt with Service Manager Dave. Rude and disrespectful manager.

I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi

I have purchased five cars through abruzzi auto brokers since 2000. I estimate my savings to be around $10,000-$15,000 total. I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket. They have also sold several cars for me. My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.

The lady is very ignorant and they sell trash cars. - Teresa Hubbard

The lady is very ignorant and they sell trash cars. The one I bought was a lemon and they will not do anything. 2nd alternator in 2 years…amongst multiple others. Do not buy from them!

Two No Good Lieing Nose Browner Females Manager and - SunInParadise88

Two No Good Lieing Nose Browner Females Manager and Service Rep at this Dealership, they Lied saying they turned down a service when Really in Reality I the customer Turned them down from Servicing my car. Never will go to Any Audi Dealerships in the future, had problems with 2 different Audi dealerships with Covert Racism and the Audi Advocate are useless No Good Nose Browners also.

Horrible customer service experience. - deanrob101

Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.