267 Pennsylvania Ford Service Centers

The service department provided me with great service, as - Mattsb8723

The service department provided me with great service, as usual. The video of my vehicle provided by the tech was very informative and is a great way to inform the vehicles condition. The service manager, Al Leasure, called me and went over the techs findings with me. Both were very knowledgeable and Al was really nice and personable.

Ciocca Ford Souderton is such a pleasure to work with. - VTAIRA1

Ciocca Ford Souderton is such a pleasure to work with. I use them exclusively to service my Subaru when possible because of their level of customer service and genuinely taking care of their customers.

This dealership provided great survice in a timely - rwade03

This dealership provided great survice in a timely manner. The mechanic was very polite and even sent a video of his progress while working in my vehicle.

The Service Department staff are always professional and - mjmeens

The Service Department staff are always professional and courteous and the service techs always do a great job.

They are accommodating and listen to my concerns. - Kathi

They are accommodating and listen to my concerns. Always courteous, friendly, and prompt with service.

Always get prompt and friendly service on my Corvette - psujoepa4you

Always get prompt and friendly service on my Corvette Mason , Bill and everyone else in the service department are great to work with.

Awesome sales and service! - Blee jr

Awesome sales and service!! The only place I shop for vehicles. Staff are always friendly and helpful.

Service was efficient and easy to deal with. - slrrsm

Service was efficient and easy to deal with. Answered all questions and scheduled appt all on time.

Made my service appointment for 10AM on October 4th for - Mike S

Made my service appointment for 10AM on October 4th for synthetic oil change, tire rotation, brake check, and fluids check. Waited in the customer wait lounge enjoying free coffee while my car was being serviced. I was startled 45 minutes later when Marcos came and noted that all the work was completed. Great experience!!

The service department at the LAUREL family is - Karen K

The service department at the LAUREL family is outstanding! They sent a certified mechanic using a mobile van to mitigate a recall on my Ford Bronco — right to my front door!!

They take great care of their customers! - louannreimert

They take great care of their customers! The explained everything that needs done before touching your vehicle. They speak to you face to face.

The service team is awesome Always go above and beyond - Garybuss2

The service team is awesome Always go above and beyond to ensure customer satisfaction Jim is the best. Deserves a raise

Great customer service from this dealership would highly - candylaneacres

Great customer service from this dealership would highly recommend. Easy to schedule and very informative

Everything went smoothly with my inspection, emissions - rficca

Everything went smoothly with my inspection, emissions and oil change. I was very pleased as usual with my service. Thank you.

..2019 Transit Connect ABS module replacement and - barf

..2019 Transit Connect ABS module replacement and programming. Derek the Service Manager covered for his buddy the professional tech. Four screws removed from the cowl by the qualified and trained Ford tech, three loose ones made it back. The fourth, which supports the brake fluid reservoir, was omitted. Why? In a hurry? Didn't care? Too much effort required? Dropped it in the engine bay and said the h*ll with it, the customer will never know? FOUR bolts, you missed 25% because you don't care. The brake reservoir bounces freely as the vehicle goes down the road. Ford designed plastic fittings under hydraulic pressure capable of supporting this weight? If so, they would have saved a penny and omitted the support bolt themselves. Or does the tech know more than Ford engineers? 5,000 miles from now, when my kids are driving on the interstate, and the reservoir or fittings decide to crack and drain all the brake fluid, they will be killed as there will be no brakes. But that's okay Derek the Service Manager says, the tech "doesn't remember" if he took those bolts out, so he's not to blame. The tech also doesn't know if he needed to take those out to R&R the ABS module. Well, he did remove them. No one else has worked on this vehicle other than oil changes in 51,000 miles. Just your buddy, Derek. I understand your job is to descalate the situation and get the PO'd customer off the phone. I also understand Maguire's Ford techs have the apathetic attutude they do because Derek has the same. But that's okay, they aren't your kids. How can the customer ever prove fault for wrongful death thousands of miles later? This is a simple bolt the tech chose not to reinstall, which is required to support a vital safety component. IS it floating around in the engine bay after he dropped it? What harm will that cause? If the tech couldn't care less about a simple 8mm bolt, what else did he do, or did not do, that I have yet to discover? He's shown he doesn't care about the simple things, how lazy was he with the more important? Thank God I didn't allow this tech to do any further work. What else would he have "not remembered" when Derek asked him? To be fair, Derek said they would replace the bolt, if I drive the 45 minutes to him. 1) Why would I drive 45 minutes one way for your buddy to fix his intentional omission, when he chose not to do a simple task correctly the first time? 2) No way in h*ll is Maguire's getting their hands on any of our vehicles again. I'd sooner trust the Vo-Tech kids to have more ethics and pride in their work. 3) One of your peers ( Not you, Derek) offered a mobile tech to come to me and replace the bolt. I appreciated the gesture, but declined. That was a stand-up, responsible act by a guy who should be running the service department. Thank you. I would prefer a non-dealer shop inspect Maguire's "Ford professionally trained" work and repair any defects found. Very disappointing. You spent more effort not caring and getting me off the phone than even thinking about taking responsibility Derek.

The Red Hill Sands Ford team does great work and has - blackp63

The Red Hill Sands Ford team does great work and has awesome customer skills! Way to go, keep up the excellence!

This dealership is all around great sales, service and - Kim Jesmer

This dealership is all around great sales, service and parts ! Very accommodating and treat you like a person not just an appointment!

Good communication from the initial phone call to - ajpasa

Good communication from the initial phone call to schedule the appointment, quick schedule (within 48h) and good service. Servicing an F150 for engine oil and filter, as well as transmission oil change. Good reminder from the foreman on tire rotation, added to the service.

Always great to deal with. - ST Lover

Always great to deal with. Great service and sales team! Thank you as always. Highly recommend.

If you want them to mess up everything in your car you - N

If you want them to mess up everything in your car you can take it here. Worst dealership and staff to ever exist. My husband has a mustang and used to get it serviced there all the time, until the whole staff changed and it turned into a nightmare. We took the car for an inspection.They kept breaking stuff after claiming to fix it and and don’t know how to properly fix a car anyway. I can tell you; they are so bad I would rather them be useless then doing more harm, they are THAT bad. Steve definitely has communication issues, he texted us and said the car was ready and we drove for an hour and a half after my husband left work early. Guess what? turns out steve left early and the lady that works there checked her computer and said “it’s not ready, they haven’t even started working on it yet” after it was there for 4 days, and it was already paid for too. They didn’t offer a temp car, no solutions no help, nothing. And should I remind you this is after over a $2000 bill for breaking different parts in our car that used to have no problems. After that, Manager Paul(?) called us and said that the car was fixed but wasn’t ready because it wouldn’t move. Obviously it was moving just fine that’s how we got there. They somehow made it work and we FINALLY picked it up. A day later check engine light comes on, we call them, they say that Paul is going to call us back. 6 weeks pass by, nothing. We called them again last week, asking for the manager again, he doesn’t get back to us AGAIN. My husband drove all the way there again and Paul says that he was on “vacation”. For 6 weeks? Okay :) we drop the car off, they keep the car for a WHOLE day just to scan it and nobody calls us so we do. Steve and Paul left early again, wow what a coincidence, very caring ethical staff are’t they? They say it’s probably spark plugs. Well we got that car inspected a month ago and nothing about spark plugs were wrong, now all of a sudden the day after we pick it up it has an issue now? They don’t offer a solution and say that we have to get it fixed again and pay for it. HORRIBLE PLACE. I wouldn’t suggest this place to my enemies. DO NOT EVEN BOTHER you will regret it.

I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi

I have purchased five cars through abruzzi auto brokers since 2000. I estimate my savings to be around $10,000-$15,000 total. I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket. They have also sold several cars for me. My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.

The lady is very ignorant and they sell trash cars. - Teresa Hubbard

The lady is very ignorant and they sell trash cars. The one I bought was a lemon and they will not do anything. 2nd alternator in 2 years…amongst multiple others. Do not buy from them!

Two No Good Lieing Nose Browner Females Manager and - SunInParadise88

Two No Good Lieing Nose Browner Females Manager and Service Rep at this Dealership, they Lied saying they turned down a service when Really in Reality I the customer Turned them down from Servicing my car. Never will go to Any Audi Dealerships in the future, had problems with 2 different Audi dealerships with Covert Racism and the Audi Advocate are useless No Good Nose Browners also.