197 Pennsylvania Chrysler Service Centers

My 2014 Ram 1500 had 250,000 miles on it and needed a cam - mikenana

My 2014 Ram 1500 had 250,000 miles on it and needed a cam and lifters. Aaron guided me through the quote and replaced my motor with a minimum of disruption in my schedule. I was given a great loaner that fit my needs. I received my truck a day earlier than promised. Aaron was honest and eager to please in all aspects of the service project. Susquehanna has earned my respect and business moving forward.

Very bad company. Poorly managed, work takes twice as... - Vinnyjeep

Very bad company. Poorly managed, work takes twice as long as it should and then they charge you for it. Tom is a horrible person to deal with, no people skills at all, he just wants your money,

Best place to get your Jeep, ram and Chrysler serviced, - foleymotorsports392

Best place to get your Jeep, ram and Chrysler serviced, quick oil and warranty work, very friendly. John Foley.

Bought Jeep in for repairs and because Jeep was out of - map2269

Bought Jeep in for repairs and because Jeep was out of warranty they want me to pay for DEFECTIVE parts that Jeep put on and they sell. The Jeep is only 4 years old with low mileage. Then I tell them to do certain things to keep and they DON’t do it. They don’t listen to customer

Great customer service - Rub5

Everyone here is great. Each time I take my vehicle here, I'm greeted with a smile. Karen and Taylor have been exceptionally helpful and very friendly. I would recommend Tri-star Somerset to anyone.

TRI STAR DOES NOT HONOR WARRANTIES. - lizgheg

TRI STAR DOES NOT HONOR WARRANTIES. Purchased several Chevy vehicles BEFORE dealership purchased by TRI STAR. Last vehicle purchased BEFORE public was aware that Centennial had been sold twice since 2017. Three warranties purchased for the Chevy in 2017. Vehicle has less than 24,00 miles. Recent issue with vehicle (not specifically known at this date.) Not known? TRISTAR REFUSED TO HONOR WARRANTY. Their "discretion" to REFUSE. GO FIND ANOTHER DEALERSHIP. RECOMMENDATION: DO NOT PURCHASE ANY VEHICLE FROM TRISTAR. Recommendaiton #2: file a complaint with AG of Pa. against dealerships that refuse to honor expensive warranties when the time comes to correct a problem.

Tri star Indians service group are always very friendly... - Lewie

Tri star Indians service group are always very friendly and pleasant to work with. They and are very accommodating to schedules. Due to current Covid regulations and my place of employment, I am very limited to days I can go into the office. My inspection was up and the end of the month of August and they were able to squeeze my car in for inspection on the only day I could go into the office. That helped me tremendously as I didn’t have to schedule time off of work to get my car inspected. Not only did they squeeze it in, they did it without hesitation and still had my car back to me within an hour!

THEY ARE A BUNCH OF CROOKS THEY CHARGED MY DAUGHTER TWICE - Tamachia777

THEY ARE A BUNCH OF CROOKS THEY CHARGED MY DAUGHTER TWICE TO CUT AND PROGRAM A KEY WHEN THEY WERE THE ONES THAT DID NOT CUT THE FIRST KEY CORRECTLY AND IT GOT STUCK IN THE IGNITION THEY HAD TO TAKE IT APART TO GET IT OUT CHARGED $330 FOR FIRST KEY AND INSTEAD OF WRITING THEIR WRONGS THEY CHARGED HER AN ADDITIONAL $200 TO RECUT AND REPROGRAM A NEW KEY...CROOKS, I WOULD NEVER TELL MY DAUGHTER TO GO THERE AGAIN OF REFER ANYONE TO THEM...GOD DOES NOT LIKE THIEVES AND WILL REPAY...

lack of brand loyalty - ddrt@15

having worked as a tech in a dealer for years i have a good idea how things work, this place is a joke, i didn’t buy my durango there so i was nothing to them if i wasn’t paying cash for something, couldn’t get a loaner or even pay for a rental, finding out fca will pay for power train repairs, which i had done, but had to take a day off work for diag and then not have it for a week while on vacation, then to top it off the body shop did the warranty repair but not the ins claim, didn’t even look at it, so unorganized it’s not even funny, icing on the cake was they bitched up one of my wheels scratched a brand new rotor and most likely cost me $70 at a real dealer to fix a backing plate shield on a rotor that was knocked loose so to whatever they hit with my wheel, so if you want headaches and damaged parts go here otherwise go to BZ they actually care there about you