196 Pennsylvania Chrysler Service Centers

Repaired my Jeep when other dealers couldn't - FuriousCustomer

We had an oil leak in our Jeep for at least two months. We took it to Brenner first, (4 times, one time the jeep actually stayed there for 11 days). The best they could come up with was residual oil from an oil change. We decided to get a second opinion so we brought it to Hondru. Doug was in constant communication with me the whole time my Jeep was in for service. They identified the where the issue was coming from within a few hours, ordered the part and successfully repaired it. While the Jeep was in for service, they performed all recommend updates and several recalls without being asked to. He personally test drove the vehicle to set my mind at ease. The service and skill level of their mechanics was a saving grace to the jeep brand for my wife and I. If this problem wasn't going to be fixed, we were going to cut our losses and get a subaru.

Service shop has improved significantly with focus on - Cruiser

Service shop has improved significantly with focus on customers. For more than 25 years I have given sales staff positive reviews and not so favorable reviews for the service department. It is good to see this improvement.

To start, the secretary was rude & did not seem to... - Edward63

To start, the secretary was rude & did not seem to know what she was doing. The mechanic charged me for parts he never replaced an also put my rear driver side wheel on backwards. I found this out after i had my truck looked over at another garage because I was skeptical of the work that was supposidly done. When i confronted the mechanic, he was ignorant an overly defensive. Since then I have heard many other complaints regaurding Jayce Automotive.

Shorkey has the best customer service people in their - wmslaby

Shorkey has the best customer service people in their service department. They are always courteous, knowledgeable, and committed to helping the customer with the issue at hand. We will always stay with this dealership

My go to dealership. - Don

My go to dealership. Great sales folks and the service department has stepped up their game. Alfred Collymore is outstanding. Straight up guy. Mike Malarkey is also outstanding. These two are managers there. Jaret Kuhns and Jeff Robinson are great sales Consultants to work with. Pat and Jeff in service are awesome. Bought 11 cars in 11 years here. Some for me , wife and kids. Do your self a favor and go see them. Thanks again for everything and see you next time.

Don, in service, has Always provided FIVE STAR SERVICE... - frankvv1

Don, in service, has Always provided FIVE STAR SERVICE every time my vehicle has needed maintenance or warranty repairs. I am provided a loaner or they rent me a Chrysler product locally if theirs isn't available for my Chrysler Certified coverage repair. I have never met an easier- going person to deal with. He has personally and immediately gone above and beyond for me any time my situation has asked for it. Don is a true asset to that dealership and he is the reason I come back to Krebs for ALL of my service work. He is also a major reason that I am considering buying a new vehicle from Krebs. The sales department is only one aspect of buying a vehicle. Having trust in the folks after the sale in the service department is a much longer, ongoing relationship- one that is necessary and vital to keep the wheels turning. Having strong leadership, expert techs, and Mopar parts, Krebs has built a winning team!

I purchased my Jeep Wrangler here and have been servicing - Hal

I purchased my Jeep Wrangler here and have been servicing it with Lansdale Chrysler Dodge Jeep Fiat since 2014... The people are friendly and always genuinely helpful. Service costs are reasonable... No need to cut corners with a service center that does not know your vehicle as well!

Poor service. - Pat

Would not recommend this dealership to anyone. Poor service and our not too trust worthy. Was to put a temporary fix on vehicle said they didn't when they did. Would never do business with them again.

I was impressed at how Larry gave me such a friendly - harveywallsart

I was impressed at how Larry gave me such a friendly local neighborhood treatment when I visited his lot. With over 50 years in his business I believed he would have the trust and respect from local community and he showed why. With that many years in business it matters; so I look for that. So, my experience with Larry was so satisfying that it became the bar at which I set to evaluate every other dealership I would visit the next 3 days. After a few days, I had eventually narrowed my car choices I still had interest in from each dealership thru research, inspections, and test drives, etc. And it was Larry who gave me the best deal for his product and the best experience on his lot. What also stood out was that he offered a very good warranty that we 'both' went over (i.e. to know what ISN'T covered, very important). He even showed me the service record that he completed on the vehicle before I asked. After we finalized the deal on the car, he unexpectedly helped me out by offering to follow me to the rental company in the the next township to drop off my rental and drive me back to his dealership so I could drive my new SUV home that day. I did not expect him to offer to do that. Bottom line? I did the crucial homework when shopping for a 'USED CAR.' It's hard to find a hidden gem in this over-saturated used car market, therefore, research is a must in this field. But also, choosing the right dealership to put your trust in comes second. I had a great experience with Larry and I am satisfied with my decision to purchase my used car through him. Important advantages: Do the research: READ THE WARRANTY, research the dealership, warranty company, and the vehicle history (VIN). Do these and you're less likely to get screwed. Therefore, the homework we have the freewill to do is up to us.

After dealing with Mike DeLaCruz my opinion of the - Latchaz61

After dealing with Mike DeLaCruz my opinion of the dealership changed from bad to good. Since Mike took the helm the dealership is moving in the right direction. I feel I can continue doing business with them. Great job.

Horrible - Kerrie5130

I got a Van off of him less then 2 weeks ago everybody told me not to go to him and I didn't listen that was the biggest mistake of my life. He guaranteed me that nothing was wrong with it and I believed him but I signed a sold as is paper 3 days later I started having problems with it I took it to the garage and there are so many things wrong with it it's gonna cost me over $1500 to get it all fixed never ever buy from him he is s fraud and should be put out of bussiness

These people are in business to rip you off as much as - Paulcupp53

These people are in business to rip you off as much as they can. Don't buy here or you'll regret it. $600 to get my leesed Jeep through inspection with only 11k. 40 k tread mile warranty meant nothing as I was charged full price.

Superlative customer service! Had the hail damage... - UNCLEBOBO

Superlative customer service! Had the hail damage assessed on Friday, received a call on Saturday to schedule an appointment, dropped off the car on Tuesday and had it back on Wednesday looking like it just came out of the showroom. The overall experience exceeded my expectations. My personal thanks to all who were involved.

Excellent Service! - STownsend1127

I brought my 2012 Jeep Liberty in on a Saturday, my horn pad was rattling around turns. Showed up a few minutes early, since I have never been there before, was greeted promptly. Got ourselves checked in and was directed to the waiting room. The waiting room was comfortable, big spacious waiting area, with TV, coffee (awesome), soda, play area for the kids. After a short wait, was told that there was something loose in the air bag assembly in my steering wheel, they ordered the part, called us when it was in, we set up an appointment to have the airbag assembly replaced. I could not be any happier with the service at New Holland Auto!