241 Pennsylvania Chevrolet Service Centers

Transmission went in my vehicle. - robinfd3

Transmission went in my vehicle. Stocker wanted to charge me excessive fees above and beyond my extended warranty. $500 fee for "handling the transmission when it got delivered", "credit card fee because warranty company was paying them by credit card", and additional fees for labor. all totaling in excess of $2300. Ultimately I had the vehicle towed back home to the chevy dealer i bought the car from. Stocker service staff were nice, but I simply could not accept all the extra billings. Had they simply honored my warranty (like my dealer) they would have got the job and made $$$ in the long run. Stocker- suggest you reconsider your policy on fees!

Nice Truck, Sylvester Chevrolet not so much! - Gary

Complained about radio display screen going blank several times while truck was still under warranty. Service department could not find anything wrong because it was working when at the dealers. Last time I went in for service I told them screen was still going blank. Somehow by Voodoo magic they knew what was wrong and it would cost $389.17 and sorry its out of warranty. Contacted G.M. and they made a deal with Sylvester to cut my price in half. There warrant is worthless.

I bought a truck here and a lifetime power train - Doreydscott

I bought a truck here and a lifetime power train warranty. When I needed the warranty work done, the dealership refused to honor my warranty because the old ownership was the one who sold me the truck. They also refuse to honor the lifetime free oil changes I was promised, as well. I would have purchased my truck elsewhere if I had known they would refuse to honor their warranty that I purchased. Do not trust this dealership! When you buy a business, you should buy ALL of the business, not just the parts that benefit the new owner. Very poor customer service. They didn’t even offer to schedule an appointment for my truck. I’m very disappointed.

Always a good experience. - OEH

The professionalism and dependability of this dealership is the reason we have been a customer for years. I rely heavily on their experience and knowledge to purchase and maintain our vehicles. They have never failed to exceed our expectations.

I have always received very courteous, and professional - Otis

I have always received very courteous, and professional service at Thomas Chevrolet in Bedford, Pennsylvania.

The service at this dealership is bad. - mike

The service at this dealership is bad. I came in for inspection and oil change, which went fine. But, I also wanted check engine light codes checked into. A 3 year old car with 17,000 miles on it should not have acceleration issues resulting in a check engine light warning. This was totally brushed off. Also, this model has a known issue with a shift to park warning. This was also ignored. These are known issues with this model, and this dealership clearly couldn't be bothered.

I've been having a recurring starting/staying started... - notcrankyion

I've been having a recurring starting/staying started issue with my Saturn and Thomas is the "GM Certified" service center nearest to me so I brought it in. They were up-front about the diagnostic cost and called me before they took each further step to figure out what my issue was. I got out of there for what I believe is pretty reasonable price being this is a dealer. Jim was good to talk to over the phone, and the receptionist when I picked up my car was very friendly (I'm sorry I don't remember her name). One of the better experiences I've had at a dealer. If anything else goes wrong with my car I will be bringing it back to them. I'm not giving any 'great' ratings because I've had less than awesome experiences with dealerships in the past - even when Saturn was supposed to be the 'friendly, no-hassle' dealer. But they were better than some of the others I've talked to. I'll go back and I'd recommend them to others too - at least on the service side.

Very bad company. Poorly managed, work takes twice as... - Vinnyjeep

Very bad company. Poorly managed, work takes twice as long as it should and then they charge you for it. Tom is a horrible person to deal with, no people skills at all, he just wants your money,

Right rear brake repair $1200. Total scam . 1 star... - Mad stork

Right rear brake repair $1200. Total scam . 1 star because that is the lowest rating available . Don’t spend a dime there ever. I know that I won’t

Purchased dodge truck 2015 including TST Silent Rider & - randmcun

Purchased dodge truck 2015 including TST Silent Rider & Remedy. This coverage was misrepresented and deceitful. The undercoating we paid for was not done leading to rust, poor paint job, with rust a 2nd time. Owner not available to return call. If this prevention coverage was done as advertised this review would not exist.

I got four free services with the purchase of my vehicle,... - Neilsimon28

I got four free services with the purchase of my vehicle, however they won’t take appointments and I stopped in one day at roughly 1:30 for an oil change and was told it was a 2 1/2 hour wait minimum! Not to mention the tonneau cover that I got with my Silverado from them leaks all over the place! As a contractor it’s tough when your tools are ruined or constantly rusty because you paid over a $1000 bucks for something that really doesn’t give you protection at all! I sure won’t be going back there anymore

service dept seriously lacks knowledge of its vehicles.... - redcobalt

service dept seriously lacks knowledge of its vehicles. car was serviced four time in the last month. problem still not solved. 2005 chev cobalt with check engine light,traction control light on,power steering locks up. charged over $1500.00 and problem still not resolved. --red cobalt