238 Pennsylvania Chevrolet Service Centers

Nick the service manager handled the issues o had with my - a_falletta

Nick the service manager handled the issues o had with my Suburban High Country. I bought the truck back home near Tampa Florida and proceeded to take it on a work trip. I have a project here in Meadville. The truck demonstrated some electrical and software issues. Nick arranged for a truck for me to use while I am here working and has been dielegently working with thw Chevy engineers to resolve my issues. NEVER have I worked with a more dedicated and driven service person. He is moving heaven and earth to get my truck back in perfect working order. I highly recommend Community Chevy and especially Nivk to any GM owner in the entire state! I wish we had him in Florida!

Kevin Dowd in the Conicelli Toyota Service Center in - Lynn Morozin

Kevin Dowd in the Conicelli Toyota Service Center in Conshohocken, PA is the most professional, courteous person I have dealt with in a long time. It was such a pleasure to work with Kevin to get my car fixed. Will definitely go back there for service on my car. Thank you Kevin!

I am giving this rating because I was overcharged for... - mick564

I am giving this rating because I was overcharged for service. I have been a mechanic in the aviation and aerospace industries for 25 years, I can turn a wrench. I work 6 and 7 days a week and have little time for truck repairs. I took my truck to Crivelli Ford, where I bought it, for service. It was running rough, I figured it was a cylinder miss-firing. It was. $202.95 later I had one new ignition coil for one cylinder. There was a $92.58 charge for parts and the rest was labor. 6 mos. later I had another cylinder miss-fire. I had bought a diagnostic tool in the mean time and fixed this problem myself. The coil cost $45 and the total time to replace the coil was less than 35 minutes, including travel time to get the part from a local Ford dealer. Diagnosis and replacement time was less than 10 minutes. I called the service manager, he said the high bill was due to using a system analyzer and a Motorcraft part. I told him I used my own analyzer and bought the coil from a Ford dealer. He had no response.

No complaints. - skowens

No complaints. They are very social and friendly dealership and knowledgeable employees and the service is excellent.

I would absolutely recommend this dealership. The... - am.garrison

I would absolutely recommend this dealership. The service department is the best! I have had my car in for service in there for various reasons. I usually deal with a gentlemen by the name of Eric. He is so nice and helpful. If the don't have the part for my car, they will always find it. Normally it only takes one day for them to fix. I can even drop my car off without an appointment the night before and it is always done the next day. I would recommend this dealership to anyone! Who doesn't want fast and courteous service! They are the best.

Took it in for diagnostics, normal, par for the course.... - RONALDANDLOIS

Took it in for diagnostics, normal, par for the course. They had to put it on the machine so they could charge me $117, even though they called me at least 3 times to ask what was wrong with it. When I took it in you actually couldn't tell there was anything wrong with it, now it's horrendous. Barely made it home!!!! Never again, and their phone staff in service has a lot to be desired.

I have purchased 4 cars from Dell Chevrolet. - Tom

I have purchased 4 cars from Dell Chevrolet. Great experience each time. I continue to get my cars serviced at Dell Chevrolet. Service department is great. They repair cars right the first time. Unfortunately, I have also had body work done there as well. The car was done when they said it would be. The car was like brand new when I received it back. It's been a few years and no problem with the body work. I have no hesitation in going to Dell for any repair or to purchase a new car.

This is Truck #4 Scott Brown is my sails person, Shannon - bertcameron44

This is Truck #4 Scott Brown is my sails person, Shannon is my Service manager !!!! happy with both ,

Take care of you need and easy to work with. Leave the... - jhannahs

Take care of you need and easy to work with. Leave the vehicle and it is ready when they promise. The staff if friendly and helpful

outstanding! - mikado150@

I was a Ford customer for 18.years. however, GM had better incentives And very accommodating sales force with no pressure as i use a cane and wheelchair. robert kubiak.

I own a 2019 Silverado . - Redhahk

I own a 2019 Silverado . It needed some major repairs due to wear and tear,malfunction etc,.I appreciate the professionalism of the service manager and his team working diligently along with GM parts to get my Silverado running smoothly again.I highly recommend this dealership and it’s service department.

They do a great job all the time very pleasant staff - jdezura

They do a great job all the time very pleasant staff smiles all time Great

The vehicle sale went smooth other than them not... - McMillion

The vehicle sale went smooth other than them not preparing the vehicle as promised. The vehicle was cleaned and finished with a spray detailer, not detailed as promised. The spray detailer washed off with the first rain. They didn't paint the front bumper before pickup as promised, so we had to setup a follow-up appointment and they still didn't get the bumper painted that time...third times a charm. The General Manager, Chad, never returned my call during this process. Keep in mind, it was a thirty minute drive to and from the dealer for us each time. Service did fill up the tank after our forth time in. Then there was a gas smell coming from under the hood which the service department was not capable of determining the cause, so I had to take it to Apple Chevy (truck was still under warranty) and pay $200 to diagnose. The #7 plug was lose and had failed the plug and wire. They did replace the plugs and #7 wire (under warranty), but then the vehicle didn't run right. The engine surged, delayed shifts into gear and the idle was too low at the top of each gear . I didn't trust them to work on the vehicle at that point, so I took it to my mechanic to be fixed, another $180. It's a great truck, but Faulkner service is lacking to say the least. They were supposed to fix a suspension problem too. Shortly after Faulkner replaced the rear air shocks, the rear tires started rubbing the inner fenders when loaded up with camping gear. They were "ordering parts", but I've had no call back and it's been more than a month. Brandon is not consistent at following up. You live and you learn.

The person who took my call to book my service was very - Urshni

The person who took my call to book my service was very rude (Frank). Melissa, who was my contact during the service, was fantastic. The issue I had with my car was not resolved as it’s continued to show up on my computer system as a problem (leveling system).

Allegedly performed services with out permission. They... - Nomore

Allegedly performed services with out permission. They were too fix a leaking engine oil pan gasket and they added coolant service, brake service, transmission service. Coolant and transmission had recently been serviced, was not needed. The transmission had a premium sinthetic fluid in that they allegedly replaced with basic atf. Basic theft, dishonest business.

Definitely not a 5 star jeep dealership This is... - phillyjen

Definitely not a 5 star jeep dealership This is definitely not a five star jeep dealership. I am a regular Gary Barbara customer but they were booked so I... (Full Review) This is definitely not a five star jeep dealership. I am a regular Gary Barbara customer but they were booked so I tried Gegnas Chrysler and was disappointed. My jeep was in the service dept for over two days and all it needed was a new battery. After having the jeep for two days, they had the audacity to charge me labor for investigating my complaint, then finding out what was wrong with the jeep and then replacing the battery. So, all together I was charged 3 different labor fees. I questioned this at the service dept and nothing they said to me made any sense. Coincidentally, all mgmt was out to lunch. ..or so I was told. Also, when I got to the dealership, no one appeared to be really busy, which I guess would explain why it took them two days to put a battery into my jeep. Avoid this place at all cost if you don't want to be riped off.