169 Pennsylvania Buick Service Centers

Lemon Dealer - Scott H

Purchased a 2010 F-250 and truck has been a nightmare. The truck had a recent inspection sticker but recommend taking to your mechanic to check found several issues that shouldn't have passed! They fixed agreed issues took forever and didn't offer a loner. They had my truck 22 of the first 30 days I owned it. Trans pump was bad had to wait til dealer got a warranty to fix so didn't have to put out of pocket. First time didn't fix had to take back still noticed a drip they looked at it and the owner of Burns (Paul Burns) looked and said saw nothing leaking and basically said can't see the moisture I showed them. A week later fluid spewing all over had to send back to trans shop and had to put in another pump.(probably never did 1st one) The truck Anti theft system acted up they towed to thier mechanic and said it needed keys and they gave me 2 new keys. The truck didn't take long and dead in driveway again. Towed a 2nd time manager told me they had to install a new ECU had truck another week got it back and worked til 3 months later and yes it's dead in driveway again. Called owner Paul Burns he told me he needs to look into it. Tells me has no record of any work on anti theft system or new ECU. The Manager that was dealing with the entire time had left Burns but I had his Number texted him and he informed me yes it was definitely done and told me who did it and they have the record. Called Paul Burns and told him he looked into it and said that his manager at time must have been mistaken. I asked Ok if they didn't change the ECU what did they do to get the truck working and I was told believe it or not when they took it off the tow truck it magically started right up! Why did they have my truck for FIVE days??? Keeping track had no vehicle 53 days since I owned it. Now I am told it is my problem to get fixed! I hate liars and people that don't stand behind there work. This is the 2nd and last vehicle and last I will purchase from any of Paul Burns dealerships. Do yourself a favor go to a reputable car dealer.

Mandy is a great customer service support. - debramartelli

Mandy is a great customer service support. Courteous. Helpful. Got the job done. Will go through her again.

I had my vehicle in for service not to long ago. I had... - legit4life

I had my vehicle in for service not to long ago. I had two subwoofers, an amp, and a radio installed in my vehicle. I wasn't to sure about going to a dealership for this installation cause they can be real pricey. But i was surprise at the price off the whole installation. Very affordable and i love my sound system. I recomend all my friend and family to go visit this dealer. I would have given them all 5 but theres always room for improvement. I have an appointment to get an alarm installed and can't wait to see it work.

Staff is always friendly. - Charli

Staff is always friendly. Appointments are timely and vehicle service is completed as promised.. Waiting area is clean customer friendly.

Had serpentine belt start to fray. - L

Had serpentine belt start to fray. Said they’d try to work it on a Sat morning & did. Very customer friendly and helpful.

Collision Center Repair Process Painless - Trever Furman

Being a State Farm Service First Center has been a very positive experience for me. Called in and spoke with Jennifer and she told me when she would be available to give an estimate. Went and got the estimate and repair service all scheduled in the first visit. Just got the car back and it looks great. They even had it totally cleaned when I arrived to get it. I would definitely recommend this place when having to have any body or collision work done. Keep up the great work!

Star Dealerships- Sales, Service, Parts, an amazing team... - 1970copo

Star Dealerships- Sales, Service, Parts, an amazing team of professionals that Set a New Standard of Excellence. We are long time customers. Definitely a “ Shining Star”

Helpful, quick - Bairli

The Service I needed was an oil change and inspection. The dealership completed these quickly while I waited in the lounge area. Everyone was helpful and pleasant.