55 Pennsylvania Honda Dealers

The used truck I bought had shuddering brakes that I - J

The used truck I bought had shuddering brakes that I didn’t notice on the test drive. Salesperson ignored my communications to get that fixed. Finance head Amanda Sutton was very unprofessional.

Everyone was very helpful Paul Rovnek was my salesman and - jonemtyoung

Everyone was very helpful Paul Rovnek was my salesman and was the best ! He was very helpful and very knowledgeable

2nd request for service while receiving milage service - KathyT*

2nd request for service while receiving milage service and inspection. (Purchased at CHarper) Honda CRV 2020 and paint is pealing between door frames and driver side head and tail lights have moisture leak. Service agent stated car out of warranty. Both issues are honda manufacture defect and not a warranty issue. Wonder if CHarper will step up and assist now!

I recently visited Apple Honda to look at a few used... - Roger

I recently visited Apple Honda to look at a few used cards advertised on their website. The salesman I met with, JD, was outstanding and very detailed in everything we discussed. He then involved Greg as the used car sales manager to discuss our trade in. Greg was also phenomenal and went out of his way to try and help our family out with a trade and sale of a car. We ended up purchasing the vehicle elsewhere but there is NO DOUBT I will go back to Apple Honda due to my experiences with JD and Greg. I highly recommend this team.

Terrible experience. - Rosie

Terrible experience. They were friendly and accommodating but when we started talking numbers, they were misleading in the discounts, manipulating the MSRP to make it look like there was a deeper discount. When I reviewed the numbers after double checking the VIN at home and called them on it, they gave me a bogus excuse of the MSRP was updated "the next day." I felt they were deliberately trying to obfuscate. I dealt with another dealership and it was 180 experience. Don't come here!

Unresponsive and rude service department, IF you can find - merikan4now

Unresponsive and rude service department, IF you can find anyone to wait on you. Slow service, takes over twice as long as they estimate every time. Do yourself a favor and buy another brand of car if you live in that area.

We worked with Jordan. - Swcarbone1

We worked with Jordan. He made it very easy and very professional. The only thing that I would change is that the picture was so edited it didn’t show all the scratches and no one told us about them.

Dealing with Valley Honda has been one of the worst - Asl

Dealing with Valley Honda has been one of the worst experiences I have had when buying a vehicle. I bought a 2020 Honda pilot a little over a year ago (so a 3 year old suv) with under 30k miles on it at the time. Not a brand new vehicle but certainly should be in excellent condition and should not have major problems. Unbeknownst to me the vehicle had “known Honda” issues with the sound system that became glaringly evident to me within 2 days of owning the vehicle. As a honda dealer and very widespread known problem you would think they would have recognized, known and fixed the issue before putting it on their lot. Instead they down played it to get past the 72 hours I had to return as a new buyer and let me be the one to incur the frustration and time of dealing with the issues. I learned, after countless trips to repair, mass amounts of time to their service department to fix, and research on my own of how widespread of an issue it was on my own. To make matters worse their sales team upsold me on a supposed bumper to bumper warranty (per their sales associate I would have nothing to worry about minus normal wear for the next 6 years) until of course I actually tried to use the warranty. I had the joy of water pouring in at my drivers side feet during a rain storm. I once again call their service department who instead of having me bring it in to look at the vehicle says “Here is a number of a 3rd party we don’t really do water issues if he won’t honor your warranty call us back and we will get you in.” I had the pleasure of calling the 3rd party who was astonished that I was given his cellphone number because he doesn’t directly deal with customers. He is an outsourced resource once a vehicle has been brought into the dealership. He had me take the vehicle to a different ,more reputable, Honda dealer in the area to be looked at, analyzed and subsequently fixed. To my surprise I was told the repair was going to cost me upwards of $500 to fix and wasn’t covered under my bumper to bumper warranty. I immediately called Valley honda, before I paid a dime, since it was their sales team who told me bumper to bumper with zero stipulations. After their service and sales manager both sang me shaggy’s it wasn’t me I was informed the only person who could potentially do anything was the dealership gm. He called me back a few hours later and after catching him up on the immense amount of issues from the door and the current mess ups left and right starting with the initial call to his service department his response …we definitely dropped the ball and things will need to be changed but there is nothing I am able to do…this is one of a handful of whoopses that happen throughout the year. Unfortunately, the only thing I can offer is for you to bring it back in and we will give you a great trade in. After all the deception, terrible quality, and atrocious customer service (and lack there of at times) let me head right on over and buy my next vehicle from you.🙄 Absolute joke. Buyer beware Valley Honda just wants the sale. Truth and customer service are optional as long as their pockets get padded.

Lowest price on a Pilot in this market and in the - Vic V.

Lowest price on a Pilot in this market and in the premium White on Black, AND it is a Certified Pre-Owned ! Sales consultant Todd Trainor and Manager Art Rayba are helpful and knowledgeable professionals there to get into the vehicle you want. I am not an easy sell, but this was a no brainer. Top marks all around.

My husband and I had such a great experience with Sophan - ssnsary

My husband and I had such a great experience with Sophan Son. He was very thorough and helpful. Initially I did lease my Honda Accord. When I went back last year I found out they no longer make them stick shift I had to finance the vehicle because I loved it so much. He was very kind and informative. We will definitely go back for another purchase in the future.

I am seeing the perfect match of vehicle I wanted to own. - Carbaughbobby

I am seeing the perfect match of vehicle I wanted to own. As my husband and I rude the motorcycle by Antrimway Honda. We went inside, then test drive and the next thing I Know I have the CRV. The process was smooth and Ryan was very honest and supportive of us getting this vehicle. I am very satisfied from service to owning it. I AM HAPPY

We just purchased our new 2025 Honda CRV last week. - randmcun

We just purchased our new 2025 Honda CRV last week. Ken Lingenfelter guided us through our purchase after having many reservations and questions. He was honest, very knowledgeable, and professional. We truly felt very comfortable from the time we arrived at the dealership…no pressure at all through the whole process. Everyone we worked with..the owner, Brody, Ken, and Brandon assisted us in finding the right car for us. Thank you all so much….the best experience that we have ever had purchasing a vehicle!

Gia and RJ were both great! - Arianawelling

Gia and RJ were both great! Very knowledgeable and helpful in helping me to decide what I wanted. I picked up my car yesterday, and I absolutely love it!

Luciano was my car salesman. - Suzy

Luciano was my car salesman. Luciano listened to what I wanted and didn't want in a vehicle. I also gave him a price range I wanted to stay in. I also mentioned wanting the best interest rate on purchasing a used car. Most of us customers don't know what we need and want. I had an idea in mind a good sales person listens understands and go off the starting point. I went for a car and ended up with a 2022 HR-V 5 door AWD sport. I absolutely love Honda. Luciano didn't care how many cars I test drove. He sat giving me car fax information and details on each vehicle. I also wanted a gps feature since the law came into effect we can't hold our cell phones. So we stepped up into a newer car with safety features gps plus with low mileage. I appreciated Luciano meeting my requirements for purchasing a vehicle and his calm nature . He also saved me money on my car insurance with all the safety features the vehicle has. It's a win win when a sales person genuinely cares about his customers. It's a win win for the company and Luciano more customers will come just for his and his knowledge patience. George sold me 2 warranties explaining the importance and benefits. George also showed me around the Honda dealership . Luciano and George made sure I was comfortable while waiting to finalize my purchase. After finishing my purchasing agreement Luciano left to fill my vehicle with gas. Luciano walked out to a washed waxed and clean inside of the vehicle done by employees at the dealership. I was floored how clean and extra they took into my purchase. Luciano went over different features on my vehicle explaining where everything was again. it was a good experience I will be back. Luciano I will tell everyone what a fantastic sales person you are. I will be sending people your way. Susan klinger

We have been a customer at Honda North for 19 years and - dillerjd3

We have been a customer at Honda North for 19 years and have had all the cars serviced there. But the service the last couple of trips have been so poor that we will probably not be going back to Honda North to buy a new car.

I have been dealing with the dealership since 1992 and - Eichle

I have been dealing with the dealership since 1992 and the experience has always been good. Tim Fleager has been selling us cars for the last 15 plus years and it has always been a great experience. He and the staff out did themselves when the car I leased in May of this year was totaled due to an accident and found a car to replace it in 5 days

Very easy contacts with the dealer; very gracious & - Waco

Very easy contacts with the dealer; very gracious & helpful salesman (Gary); just about the most wonderful vehicle I could have asked for; mileage, price & quality

Terrible to work with. - jnull44

Terrible to work with. Looked to purchase a new bike from them that was marked down. When I asked about all the fees added on that would completely wipe away all the rebates and discounts some arrogant kid named Justin proceeded to insult me and tell me how wrong I was . Needless to say I purchased elsewhere . This place is certainly not new customer friendly .

During my car search, I put in an inquiry about a Honda - Tchaybin3

During my car search, I put in an inquiry about a Honda Accord. Kaelyn was the sales person that contacted me back. I scheduled a test drive and wanted to check out two Accords and a Civic. Neither ended up being the vehicle for me. (We currently had a CRV, Jeep Liberty and a Chevy HHR) I myself prefer a bigger vehicle so the Accords and Civic just weren’t what I thought. At the time, they didn’t have any used CRVs that I was interested in and I told Kaelyn different things in the CRV that I’d be looking for, miles etc. I took Kaelyn’s card and told her I appreciated her time and that I had to think about it. (Also had previously test drove a 2023 CRV at a different dealership and had a terrible experience) She wasn’t your typical sales pest which made this experience much easier. A few days went by and she contacted me and I told her the cars weren’t for me and that I would probably look for a CRV. She sent me the options they had again and they weren’t for me. Asked me a few other questions (specific details of things I had wanted) The next day she messaged me about a loaner they had just got in (basically brand new with the cloth seats I wanted!) Sent me a video of the car. Two days went by and I scheduled another appointment to come down and check it out. The next day I messaged her super early with two other vehicles I wanted to look at as well, one that I was more interested in than the original CRV. I did have one concern about it and was skeptical so as soon as she got to the shop she sent me a video and clarified my issue! We went down to check it out along with the other two. I knew when I drove it, that it was the car for me. (Somehow I ended up getting a car with leather, even though my original plan all along was ABSOLUTELY NO LEATHER!) The car was just that amazing that I fell in love. When we decided to talk numbers, I told her I already went through the check ready program with PNC and there was NO HASSLE from her or anyone in the dealership! This was the problem with the other dealership! Kaelyn made this process so easy and stress free along with Zach the finance guy! We were in and out! I even texted Kaelyn late that evening before close with a question about the car and she got right back to me and even double checked with the service department the next morning! Thank you again to Washington Honda! We love our 2023 Passport Trailsport Edition!

Customer care from Service's, Vicki King, was fantastic - Appreciative Customer

Customer care from Service's, Vicki King, was fantastic and reflects dealership's excellent management.

This car dealership has very friendly and helpful sales... - dspjuice10

This car dealership has very friendly and helpful sales associates who don't pressure you to buy a new car when looking around.

I Leased a 2022 Honda Accord last year from Apple Honda - coates424

I Leased a 2022 Honda Accord last year from Apple Honda of Hanover because I gave my leased Subaru Outback to my daughter for school. My Honda was Great on gas. But I always wanted a truck again. Called up Sang to see if any Ridgeline were available in white. No success but he gave me some great option on other colors. I went (Black) and I'm glad I did! Beautiful color, Wonderful Price, & Wonderful Customer Service from everyone and yes, I leased the Ridgeline also. And guess where I will be going once this lease is up. So Matt GM, Sang Thaddeus, Jordan & Matt in parts. Thank You!!

Bait and Switch - NOFayetteHonda

I was told a price on the phone and 45 minutes later I was told a much higher price at Fayette Honda. I even got a call from CHarper Honda while I was at Fayette onda and Fayette Honda told me that there's no way that CHArper could give me the price the they just did on the phone (And they did(Thank you Rusty, from CHarper)). I wold normally never take a call when I was at someone else's desk but the way I was treated, and they were not at the desk when my cell first rang, I took it. Fayette Honda even told me that I could not take the paper that they put the price on for me to see. I would recommend everyone stay far away from them!

Very helpful on the whole process.Took care of problems... - pearl clark

Very helpful on the whole process.Took care of problems as it came up.Gave all information need to complete the proceedure.Customer relation and comfort of the waiting room very nice