206 Pennsylvania Ford Dealers

Made my service appointment for 10AM on October 4th for - Mike S

Made my service appointment for 10AM on October 4th for synthetic oil change, tire rotation, brake check, and fluids check. Waited in the customer wait lounge enjoying free coffee while my car was being serviced. I was startled 45 minutes later when Marcos came and noted that all the work was completed. Great experience!!

I leased a car from sands Ford of Red Hill and the whole - Andrew

I leased a car from sands Ford of Red Hill and the whole experience was smooth. At no time Did Mark S attempt to offer a different car or push buying on myself over leasing. I recommend if you’re looking to buy or lease from here ask for Mark S.

maintenance department in the scheduling department are - Steven M Meyer

maintenance department in the scheduling department are excellent and in this case were excellent as always. I appreciate them all very much and they all do their job with excellence

Everything went smoothly with my inspection, emissions - rficca

Everything went smoothly with my inspection, emissions and oil change. I was very pleased as usual with my service. Thank you.

I had a great experience with Smail Ford. - JudyL8877

I had a great experience with Smail Ford. Lloyd Thomas was knowledgeable and worked well with me to find the right truck for me. I would certainly recommend him to anyone looking for a vehicle. Thank you for all your help. I am so pleased with my new Ford Maverick.

The salesmen were really helpful and knowledgeable. - barbsharvey

The salesmen were really helpful and knowledgeable. Mike McCaffery and Nick Paparo were very friendly and extremely helpful. Would definitely recommend them to my friends. A very pleasant experience....

Great inventory, new building, state of the art service - garriatoth

Great inventory, new building, state of the art service department, friendly and knowledgeable staff, complimentary pick up and drop off for service and mobile service available

Very happy with new car. - mindyplank

Very happy with new car. We have now brought 5 cars for Tom weaver, each time he has been great.

Do not try to purchase a vehicle from Koch 33. - jsmach616

Do not try to purchase a vehicle from Koch 33. Despite guaranteeing a vehicle to me (they would not take a deposit), after I test drove it and told them I would take it, made an appointment the following day to pay in full and pick up the vehicle, they sold it to someone else that evening. I received a text that the vehicle is no longer available that evening and immediately called to see what happened and asked to speak with the manager that I spoke with about payment, George Martinez. Several days later, no call back and no reason why they didn't wait for me to show up with payment after being promised the vehicle. I own a fleet of vehicles for business and purchase approx 4 new ones each year. I would never do business with this dealership.

Kevin and the team at Dunphy Ford are the best. - Joe

Kevin and the team at Dunphy Ford are the best. I've gotten several cars from them (2 Escapes and a Bronco) and they are very knowledgeable and helpful without pressuring you. I would highly recommend them and will continue to buys cars from them.

Our experience went ok. - Sydney

Our experience went ok. The vehicle we wanted to see was not at the lot when we got there as the owner was driving it. They acted like they were going to give us a great deal because of this along with the 200 miles he put on the “new” car. By the end of it there was no longer a great deal. The salesman added a “paint protection” as he said “they had to make money off it too”. I agreed to this thinking I was still getting a great deal and who wouldn’t want to have extra protection on their brand new black vehicle. The vehicle was listed lower online. The salesmen had me sign a paper which is my fault for not looking at what I was signing but basically once in financing I realized the “great deal” we were supposed to get was no longer great but that I had already signed whatever paper so that’s what I was getting. Even the finance guy checked to make sure this paint protection was added at this point because I was questioning the price and the salesmen said yes. When speaking rates, they told us it would be in the high 8s which is insane as my husband and I have 800+ scores. I went online and found BOA had a lower rate. I applied and of course got approved not far from their best rate to which the dealership could now match that rate. Funny. The best part of it is, our friend does detailing and looked at this “paint protection” they added…. that he swears they didn’t actually add. Overall I’m happy with my vehicle but this experience made me realize I really need to see what I’m signing and that “great deals” aren’t always great for me but more so the dealership. I may have had a better experience at a different dealership but the vehicle I was looking for was hard to find and they happened to have it so here I am.

They were very friendly and helped with all our questions - richards46rjeyx

They were very friendly and helped with all our questions we had a issue and they fixed it on Al Timely manner

Julian was great, very easy to work with and very honest. - lowerider4

Julian was great, very easy to work with and very honest. Would buy from again

Was looking for a Bronco sport and both our salesman and - Bmj3sew

Was looking for a Bronco sport and both our salesman and finance guy were wonderful, and helpful! Made the experience quick and easy for us !

Bob and Derek were very helpful And courteous when I had - Frankieronald25

Bob and Derek were very helpful And courteous when I had my truck in for inspection

Although the wait was 18 months from the order date I - tm

Although the wait was 18 months from the order date I finally got my new F350. Ford made many improvements even from my 2021 F350 as ride is much better! Dealership was very helpful in transferring over bedliner, aux tank and air bags which was a real blessing as I was out of town for a month when truck arrived at dealership.

Awesome experience at Luther Ford Ebensburg. - Jayal2345

Awesome experience at Luther Ford Ebensburg. Hassle free and quick. I would recommend to everybody!

Salesperson Cathy Rooney was a pleasure to work with. - Chris SE PA

Salesperson Cathy Rooney was a pleasure to work with. I wanted a Maverick Hybrid but could not locate one. With Cathy's hard work the truck was ordered and everything went smooth on the day of pickup. I am pleased with my new truck. I commute into Philly and I seem to average 50 mpg. The ride seems smoother than my old car.

Always great to deal with. - ST Lover

Always great to deal with. Great service and sales team! Thank you as always. Highly recommend.

Ashley was an excellent Sales Associate to work with. - Solja_grl

Ashley was an excellent Sales Associate to work with. She was very caring and attentive to the details of what I wanted and was looking for. She assisted my Grandmother Mary and I from out of State in Georgia. Being prior Military attention to detail is very important to me when purchasing a vehicle. I would refer this dealership and Ashley for any vehicle purchase. My experience with her was the best. Thank you Nikki from Ga

Excellent service experience, but the sales experience - camcastle307

Excellent service experience, but the sales experience could’ve went a little smoother. I live an hour and a half away from the dealership and tried to accomplish most of the transaction over the phone, but they were very persistent on me coming into the dealership and even though everyone there was polite they estimated my trade-in $7000 less than I sold it for and charged me $300 for window etching that was not even on the car The stencils were in the glove box and I was told it was on the car and there was nothing they could do about it. if I were buying a new Ford, they seem to be competitive but a BMW on a Ford lot doesn’t have the same presentation as if you went to a BMW dealership to buy the same car. I did get a warranty for 90 days and after waiting 90 days I finally got my registration and was able to take the car to BMW where they told me. I had a broken water pump something that wouldn’t be obvious to afford dealership this repair at BMW was $2600 fortunately with a few days left on the warranty they repaired my car with no fuss whatsoever and collected a $100 deductible in closing a few things going in the right direction could’ve made this experience excellent

The service dept FaiIed to find the oil leak in our - Richards1957

The service dept FaiIed to find the oil leak in our vehicle. Small leak. We picked the car up and were told there was no leak. The service manager stated if it was there our service tech would have found it. He was almost able to convince me I was wrong. Not a nice person, narcissistic at a minimum. This man has been there for sometime making me think the judgement of this dealership is poor for letting him continue to be employed with there. I really couldn't see the man employed anywhere at let alone here. He may know someone at the company I'm guessing because he is not a good person. He insisted at that time there work was completed and to make another appointment. The arrogant attitude and look on his face was the all there. I still have an oil leak as described. I crawled under the car and found the leak. Don't ever leave that service dept. Because that man expects it to happen. He expects repect he doesn't deserve.

Buyer beware. - smtombs

Buyer beware. Bought used vehicle a year ago from this dealer. Was shown “a Carfax”, no concerning issues. Ran Carfax recently for potential trade. Report shows structural damage, and theft recovery vehicle.report shows vehicle was bought at auction with a structural damage notice. Dates of damage and theft were long enough ago that there would be zero reason for them not to be on a Carfax. And all issues occurred prior to my purchase of the vehicle.No branding on title to indicate the theft. Structural damage or theft was not disclosed at time of sale. Carfax that I was shown was not given to me for my records at the time of sale. Lender stated they would have never approved transaction if they had known the issues. Checking with other dealers, they will not touch the vehicle even as a crazy low trade value. Experienced car buyer of both new and used vehicles, not a desperate buyer. I would never have bought the vehicle had I known the true history. I had no reason to doubt the Carfax I was shown at the time because I have had good experiences with them in the past (or so I think), as they are a fairly reputable dealer in this area. Dealer is willing to take the vehicle on trade at a very low price as a resolution, of course given the history of the vehicle. Do not trust the dealer Carfax, or anything they tell you about a used vehicle. I do not recommend.

2nd request for service while receiving milage service - KathyT*

2nd request for service while receiving milage service and inspection. (Purchased at CHarper) Honda CRV 2020 and paint is pealing between door frames and driver side head and tail lights have moisture leak. Service agent stated car out of warranty. Both issues are honda manufacture defect and not a warranty issue. Wonder if CHarper will step up and assist now!

The staff is always professional and pleasant to work - A Thompson

The staff is always professional and pleasant to work with. I never feel pressured to do anything more than I took the vehicle in for.

I custom ordered a car, and they sold it right out from - Dylancarnevale

I custom ordered a car, and they sold it right out from under me after I waited two years for it to come in

Rich Small was a pleasure to meet and work with. - Alexander

Rich Small was a pleasure to meet and work with. He made thr process easy and enjoyable and made sure the car looked great before it was turned over.to me.

We traveled about an hour and a half to check out the - SGODSHALL52

We traveled about an hour and a half to check out the Toyota Highlander. The car was beautiful. The team at Ken Pollock Ford was very accommodating. Our salesman, Jeff, was very professional and helpful. I would definitely buy from Ken Pollock Ford again.

Mike Ludwig has always came through for me my 3rd - laburk2

Mike Ludwig has always came through for me my 3rd vehicle from him dealership great

Service was welcoming, attentive, and quick. Inspection,... - kristino1980

Service was welcoming, attentive, and quick. Inspection, emissions, and oil change started as it was scheduled and was done in a expected amount of time.