Solomon Ford, LLC
4. - Builder H
Solomon Ford, LLC
4.4
(413)
Ford dealer in Washington County, PennsylvaniaClosed
Overview
Vehicles
Services
Reviews
Photos
By owner
About
Google review summary
5
4
3
2
1
4.4
(413)
Reviews
All
truck45
finance21
f15016
brand11
+6
Sort by
Most relevant
Newest
Highest
Lowest
Builder H
Local Guide·420 reviews·149 photos
We purchased a new F250 and here are issues we had there.
First.
We asked that financing not be run through a certain credit union. We got in … More
Photo 1 in review by Builder H
Haley Saunders
Local Guide·97 reviews·30 photos
4 months ago
Had a great experience buying my Gold Certified 2019 Ranger here. I worked with Bob Heckman who was as kind as can be. I was born and raised in central Florida and know southern hospitality. Bob gave true southern hospitality and is a … More
Photo 1 in review by Haley Saunders
Solomon Ford, LLC (Owner)
4 months ago
Hi Haley, thank you for your kind review; we are happy to pass along your comments to the team! Please let us know if there is ever anything else we can do for you! Safe travels!
David E
5 reviews
2 weeks ago
New
Bought a new 2024 Ranger from Bob today. Excellent experience from the first phone call through the delivery. No pressure. Best prices in Western PA by far. Easiest buying process I have ever experienced!
Solomon Ford, LLC (Owner)
2 weeks ago
Hi David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Carrie L.
3 reviews
a month ago
Stopped at Solomon for the first time and Bob helped us out with exactly what we wanted. He along with everyone else were all so helpful and kind. We really appreciated such great service.
Solomon Ford, LLC (Owner)
a month ago
Hi Carrie, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!
Builder H
Local Guide·420 reviews·149 photos
a month ago
We purchased a new F250 and here are issues we had there.
First.
We asked that financing not be run through a certain credit union. We got in finance the next day and they had the financing completed through the only place we asked not to run it through.
Second.
The typical back and forth with xx numbers. We dont play the number game with dealers.
Third.
We asked for a personalized plate that is my wife's favorite to be transferred to the truck. It was on her last 3 trucks. When we got there a different plate was already on the truck. They ended up putting hers on before we left. The paperwork said we paid for a transfer. They failed to fill in the plate info in on the paperwork. The Notary feels it was left blank on purpose since they do thousands of registrations and they didnt seem to want to accommodate. We let them know about the plate before the deal was even made. Thats how important it was to my wife. After 2.5 months of driving the truck we found out from the state that Solomon botched the paperwork and the plate is listed as dead with Pennsylvania. The local notary could not help and said the dealer had to straighten it out. She is driving with no registration on a brand new truck. I submitted the form through their website asking for it to be fixed weeks ago. No call, no text, no email back. You submit on that form looking fo a vehicle or service and you are receiving a response in minutes. Apparently not when you have an issue. Now it is going to cost money to get her another personalized plate and she can't get that one since they messed it all up. I have done almost 2000 google reviews and had over 2.5 million photo views. I normally dont leave 1 star reviews but this whole process irritated us so much that it warrants this review. Now we just found out they registered a 3/4 ton truck as a 1/2 ton.
Read More