135 Pennsylvania Chrysler Dealers

What started as a promising deal quickly turned into a - firefighterjr41

What started as a promising deal quickly turned into a nightmare. I strongly recommend avoiding this dealership. I live in Pennsylvania, about 4 hours away. I contacted the dealership about a Dodge Charger and was told they could ship the car to me. We worked out the numbers, and all paperwork listed the mileage as 56,194. That number matters, because it’s central to the problems that followed. I closed the deal on August 15, put down a large down payment, and sent in my bank funding paperwork. Documents were signed electronically, except for the POA, which I overnighted back. On August 19, I followed up and discovered the dealership hadn’t even started arranging transport. On August 21, after threatening to cancel the deal, they suddenly secured a transporter, and the car was delivered late that night @2215. When I got home from my 24-hour shift on August 22 and inspected the vehicle, the problems were obvious: * The odometer read 59,025, not 56,194 — a difference of 2,831 miles. Since the car was shipped on a trailer, this mileage discrepancy cannot be explained and constitutes a material misrepresentation of mileage, potentially a violation of federal odometer disclosure laws (49 CFR § 580). * The vehicle was delivered on empty, with the gas light on. * The interior was filthy: old French fries in the seats, adhesive residue on the windows, scuffed carpets sprayed with black paint instead of cleaned. * The windows were smeared, and sticker glue was still etched into the glass. * The exterior had scratches and buffer damage on the rear bumper that were not disclosed in the video provided. This vehicle was absolutely not detailed, despite the dealership’s claims. When I complained, the dealership offered me $200 for gas and cleaning. A full tank alone was $58, and a professional detail was $250 — so their “solution” didn’t even cover the basics. They also said I could return the car for a refund, but I would be stuck with expenses I’ve already incurred: insurance, gas, detailing, and shipping costs to return the car. I requested a fair price adjustment to account for the mileage misrepresentation and condition issues, which they refused. I have since filed complaints with the West Virginia Attorney General and the Federal Trade Commission (FTC) for deceptive trade practices and mileage fraud. The dealership has been unprofessional throughout, even becoming hostile when I requested all communication in writing for legal documentation. Bottom line: this dealership misrepresented mileage, delivered a dirty and damaged vehicle, and refused to resolve the issue in good faith. Buyers beware; I would not trust them with your money or your time.

Don, in service, has Always provided FIVE STAR SERVICE... - frankvv1

Don, in service, has Always provided FIVE STAR SERVICE every time my vehicle has needed maintenance or warranty repairs. I am provided a loaner or they rent me a Chrysler product locally if theirs isn't available for my Chrysler Certified coverage repair. I have never met an easier- going person to deal with. He has personally and immediately gone above and beyond for me any time my situation has asked for it. Don is a true asset to that dealership and he is the reason I come back to Krebs for ALL of my service work. He is also a major reason that I am considering buying a new vehicle from Krebs. The sales department is only one aspect of buying a vehicle. Having trust in the folks after the sale in the service department is a much longer, ongoing relationship- one that is necessary and vital to keep the wheels turning. Having strong leadership, expert techs, and Mopar parts, Krebs has built a winning team!

Marty, in service, is so great! - datkins

Marty, in service, is so great! He is always so nice & patient! He cares and is upfront. I haven’t had the best luck with the Jeep I purchased and no matter what he always stayed level headed and compassionate. He is greatly appreciated! Their service department is the only reason for this 5 star review.

Thank u very much for getting my van no one else would - Gman1968

Thank u very much for getting my van no one else would help they promise finances and they did for me when my credit is bad they made my day thank you your best

Tri star Indians service group are always very friendly... - Lewie

Tri star Indians service group are always very friendly and pleasant to work with. They and are very accommodating to schedules. Due to current Covid regulations and my place of employment, I am very limited to days I can go into the office. My inspection was up and the end of the month of August and they were able to squeeze my car in for inspection on the only day I could go into the office. That helped me tremendously as I didn’t have to schedule time off of work to get my car inspected. Not only did they squeeze it in, they did it without hesitation and still had my car back to me within an hour!

An outstanding dealership. - jhonchar

An outstanding dealership. Honest, easy going and great deals. I traveled 100 miles to purchase from Stuckey Jeep and would do it again. Highly recommended!

Outstanding customer service! - dmitch5462

Outstanding customer service! Knowledgeable staff, excellent salesman! Exceeded our expectations, went the extra mile to help us purchase our new Jeep! Cudos to the entire team!

Not a very good dealership. - nana20131974

Not a very good dealership. Will do whatever it takes to make money from you even if it means screwing you and putting you so upside down you can do nothing. Just beware and do your homework. My suggestion is go elsewhere. Promised to call to see what could be done and lied to because they never callled

I have never had any problems with this dealership,... - Ghostsoldier81

I have never had any problems with this dealership, honest caring people. The only place I would buy a Jeep. Went out of their way several times for me. Excellent service too.

Bought a Ram here during COVID. Tim Grubb was... - ymikes413

Bought a Ram here during COVID. Tim Grubb was exceptional to work with. Online process was a breeze. My wife signed all the paperwork and indicated it was a great environment and everyone present at the dealership was very friendly. We live 2.5 hrs away but we will buy here again.

Fantastic Dealership to work with I was in the car - Jonski

Fantastic Dealership to work with I was in the car industry for 26 years not sir I have ever met a more professional group of people all working together to take care of the customers They truly mean that customer service should be everyone’s responsibility not just a department Very welcoming and friendly staff greeted with enthusiasm and a smile every time we went with family member to get his car he bought

Buyer beware, After finance approval at a payment - SD

Buyer beware, After finance approval at a payment around $620 +/- I was assured I could sell my Tacoma and take the F150 home within 20 minutes the only thing left was the paperwork with no conditions.. After I sold my truck to a private buyer at the dealership they came in with several conditions including having to buy a $3,130 "Bumper to bumper" extended warranty or I could not have the truck. I was 50 miles from home and Traci the manger flat out told me I could not take the truck unless I signed for the "bumper to bumper" warranty, as it was manditory for bank approval, which had already been approved without. Also turns out that the warranty was only engine and powertrain NOT bumper to bumper, and it raised my payment by over $60 a month. I finally got Traci to have the warranty canceled after several go arounds with BBB complaints, and then she even delayed the cancellation by over a week and only because I called in for conformation in writing that she had, had it canceled. Only then did she send the form for the warranty company to cancel the fake bumper to bumper warranty. I stated on the form that the reason I was cancelling is because I never wanted it and was falsly told my loan wouldn't be approved without it and I was lied to as to the bumper to bumper status when it was only engine and drivetrain. (By the way I called my finance company Chrysler Credit and they informed me that there was never a stipulation for my approval that required me to purchase the extended warranty, and I immediately filed a complaint with them about being forced to purchase the warranty against my will, and the fact that the manager lied as to the type of warranty it was.) When confronted about the false bumper to bumper, Staci calmly stated after looking up my vehicles info "Oh your truck has too many miles for the bumper to bumper so it only covers the engine and drive train," like it was no big deal that she lied to me. You will see in another complaint here where she pulled the same switcheroor on another poor consumer to fall into the false warranty trap. Forget having this dealership attend to any issues concerning service after you leave. Ain't never gonna happen. All you will get if they even bother to call you back is the run around. Worst buying experience of my 70 years on this planet ever! Hope anyone reading this heeds my warning. You will regret it if you don't. ONLY RATED ONE START DUE TO THE FACT THAT I COULDN'T RATE ZERO OR MINUS -10

On June 30th, me and my dad walked in to look at a 2019... - Kwray1141

On June 30th, me and my dad walked in to look at a 2019 Dodge Charger. Rob Owens welcomes us both and took amazing care of us. I couldn’t be more appreciative the time and effort he put into helping look for a car. Would highly recommend this dealer, especially ask for Rob!!

They installed a defective part in my wife's car that had - WHolberg

They installed a defective part in my wife's car that had to be replaced the next day at another Ford dealer. Despite being provided the invoices for both replacements, they refuse to reimburse for the part or even return a phone call or email. Once you leave their lot, you are on your own.

RIP PEOPLE OFF!! - Unhappy

Just a warning to all! Last week I took my ram truck into Clarion Ford Chrysler Ram in Clarion Pa. It needed inspected, oil change and recalls done. I was happy when I picked the truck up because it was a reasonable price from the dealer. My truck didn’t need anything for inspection, all good. Yeah! Well when I pulled out of there the truck was running a little rough, I should have turned around right then and taken it back. But I didn’t, but the next day I called and complained about it. They said as long as the check engine light is on solid I could still drive it and they gave me an appointment for a week away. So I drive the truck, the transmission isn’t shifting right and now check engine light flashes. I quit using the truck, take it in to Clarion ram again. They say the engine now has a misfire, and it will cost xxxx amount of money to repair. So they couldn’t get me on inspection for any additional problems or money, seems to me they caused a problem to my truck so I would have to take it back. They said it’s all just a coincidence that my truck has a problem after they worked on it...seems to me typical dealer crap! Like Gibbs says “there are no such things as coincidence”. Beware of Clarion Ford Chrysler Ram! Spread the word far and wide! No I didn’t have them do the work, scammy people!

In the past my family has bought a number of trucks from - bradtitus4150

In the past my family has bought a number of trucks from Nolf’s, probably more than 9. There has always been a great relationship with the folks there. They treat us right!

6 star above 5 star - bgkfarmer

i was looking for a low mileage ford expedition and came upon STOLTZ MOTOR CO of dubois , pa. after the salesman told us that he would hold their used ford expedition for us to drive over 3 hours one way to see it. when we arrived there the salesman made us feel very comfortable offering us coffee, tea and the use of their restroom. he showed us the ford expedition which we loved at first sight. the STOLTZ dealership did everything they could to make the transaction smooth for us and quickly got us back on the road for the 3 hour drive home w/ our new purchase. i passed many car dealerships to get to STOLTZ MOTOR CO and it was worth the drive we got at STOLTZ MOTOR CO. it is now 2 weeks later and we are still very excited with the deal we got 3 hours from home from STOLTZ MOTOR CO of dubois pa... we would recommend this dealership to anyone looking to purchase a new or used vehicle. i am 66 years old and bought many vehicles from many dealerships and STOLTZ MOTORS ranks at the top of them. gerald in pine grove, pa

I have dealt with many car dealerships over my 30 years... - ecrouse

I have dealt with many car dealerships over my 30 years of driving and have not found any near as friendly, courteous and professional as Baugher Motors. From the beginning of shopping for a car to the routine maintenance, they have been top performers in my book. The sales team was very informative and helpful without being pushy, like at most dealerships. The parts department is also 5 star perfect in helping you with the added little extras we wanted for out new van. Then there is the service team who makes your job the most important job of their day making you feel very much cared for without any worries about the quality of their work. Then let’s not forget the office staff, they go out of their way to make sure every thing is explained to you so you never have any confusion with paperwork or billing. I always repaired my own vehicle but always took my wife’s van to what ever dealership it was purchased from to have work done. Repairing my own vehicle was due to not trusting the dealerships in doing a top notch job as poor work always done to wife’s vehicle. After purchasing a new vehicle at Baugher Motors and experiencing their other departments I felt a little easier with taking my wife’s vehicle to have routine maintenance performed. With this maintenance, I discovered that their service department is as outstanding as the rest of their dealership. Take it from someone that does not trust car dealerships, I will now buy and have maintained all my vehicles exclusively by Baugher Motors. I have been around and have found no dealership even close to the level of care and quality of work that Baugher Motors performs. They are truly a five star dealership. Today my wife and I swapped vehicles because we had taken hers to Baugher Motors to have some regular maintenance performed. I am disabled and always home so I didn’t need my vehicle for the day. My wife called from work and explained that she had to go have some emergency dental work done therefore I would have to pickup my son from band practice. She wasn’t sure how I was going to do this being I had no vehicle that day. I told her not to worry. I felt very confident that Baugher Motors would help me with the problem. I called and explained my dilemma to them and they said they would perform the maintenance ASAP and bring the vehicle to me. Now it was 9:00AM and I didn’t need the vehicle until 4:00PM, as I had explained to them. By 10:00AM the vehicle was sitting in my driveway with all work completed. Let me tell you that after dealing with many other local dealers I found this service to be above and beyond the normal requirements of doing business. Baugher Motors made sure that my personal problem was dealt with just like a member of their own family. As always they made sure that the customer comes first. Thanks again Baugher Motors!

Simply great people to deal with. Made the whole new car... - pajeff02

Simply great people to deal with. Made the whole new car experience a pleasure with absolutely no pressure. Took the time to answer all our questions and demo vehicle features we were not familiar with.

Amazing customer service - Angelous365

I was in the market to lease a jeep renegade and I had been to a couple dealerships and none were willing to work with me and get me the vehicle I wanted at the price I wanted and give me a fair deal on my trade. After a frustrating day I decided to stop here last since it was near home and Josh went above and beyond. Sat right down with me to discuss what I wanted and features I wanted in the vehicle and what color I would like and then we talked numbers. He went back and forth between me and his boss a couple times but at the end of the day they gave me almost four thousand dollars over book value for my car to give me enough equity in my trade to put my payments where I wanted them. After that Josh bought dinner for my wife and I because it had gotten late. . He also paid for me to get my jeep detailed at the location of my choosing and checked back with me to make sure I was happy. I can't say enough good things about the team at Bradford Dodge, Jeep and Ram.... Exemplary service all around. Thank you so much.

The Best place to get a vehicle or take a vehicle to be... - mytsweet26

The Best place to get a vehicle or take a vehicle to be repaired! OUTSTANDING!!!!!!!!!!!

Esposito Dodge - harleyjoe

DO-NOT Waste your Time or Money at this Dealership. I HAVE an Electrical Problem with my 2013 DODGE CHARGER, I took it in to the Dealership to have it repaired, Supposedly they checked out the Electrical, BUT found Nothing Wrong, BUT on Friday last week the Service Mgr. Checked my Malfunction and saw A PROBLEM. Today she Claims it WAS NOT the Electrical Touchscreen System. THEN the THIEVES at Esposito Dodge wanted me to PAY for the Test that they claim is not warranty covered, Oh yea, Like they will ever get a Penny of mine again. NEEDLESS TO SAY, THE BLACK DODGE CHARGER with the PROBLEM WILL BE TRADED OFF and A NEW BLACK MUSTANG will be in my Driveway. Just be careful, Deal Anywhere but Esposito Dodge.

Don't trust them!! - jojo2574

So I go in to buy a used truck(2004) that i had asked them to give me a price on...$9,800. if think the price was and my husband couldn't get financed. So I took over the loan and they put it in my name...i make less then my husband....I got an approval after we already gave them 1,500 down i go in to sign the paperwork...mind you i trusted that the deal would be the same as my husbands because they didn't say anything was going to be different except that they wanted another $800.00 down on top of the 1500.00 i already gave them. I sign the paperwork..Not looking it over..my mistake, they raised the price of the truck $700.00 and like I said wanted another $800 down. So whatever you do, don't trust them and make sure you look over your contract. This is my fault for signing and should have been told before signing that the price of the truck had changed....his excuse was the bank had us do it to get you financed because of your score and you make less....UUUGGGH. Don't do business with this dealership!!!

Out of state purchase - Townandcountry

Purchased a car from this dealer two years ago and have nothing but great things to say . The owner personally deleted verses the car to Long Island on a day they were closed. Couldn’t say thank you to him and the gentleman that came with him to finish off the paperwork

My daughter bought a 2008 Chrysler Sebring Signature... - jgides

My daughter bought a 2008 Chrysler Sebring Signature Series. This dealership gave us the best trade value. For the price, the car was fully equipped.The optional equipment was well worth the money. All dealership employees were very friendly. The showroom was great compared to many showrooms I've visited. My next Chrysler-Dodge or Jeep.....Frey Motors is the first place I will call. Very fair. This transaction was the most satisfying experience of any car I've ever bought.

Chris was super helpful! - Ted_Kazynski

Chris was super helpful! I wasn’t sure exactly what I wanted, but Chris listened to our needs and helped find the perfect car! He was super knowledgeable and didn’t pressure us. Will be recommending him to everyone I know looking for a car!

This dealership is family owned and treats you as an... - hjmt101

This dealership is family owned and treats you as an extension of their family. Sales team works as one unit getting you the best deal you'll find in the area. Sales staff works hard finding you the right vehicle even if it means taking the time locating one with in their dealership network. My sales rep Ben Hathway wasn't pushy nor did he persuasive me to give up certain amenities just to make the sale. I truly loved buying my new 2013 Ram 2500 diesel because Ben was able to make my buying experience almost hassle free, unlike all the other dealerships I dealt with. Ben made sure, since I was new to the Ram family, that i was comfortable with my new truck by explaining all the different features and benefits that came with buying a truck at Rotolo's Dodge Chrysler Jeep. I would recommend everyone to stop in, if your in the market for a new vehicle. After buying my new truck, I even convinced my brother to stop in and he purchased a new Ram diesel just due to the fact of the friendly atmosphere.