I buy a truck or a car every year or so between my... - JP
I buy a truck or a car every year or so between my business and my personal needs, so I am a bit more familiar with the buying process. Having said that, I don't know whether these guys are dishonest, just incompetent or a combination of both, I caught them trying to charge me a few hundred dollars more on fees and taxes. I normally would have walked out, but because I drove all the way from Long Island, NY located right outside of NYC, I had to waste a couple of hours of my time pointing out the "mistakes." Because of the shortage of trucks, we decided to go out all the way to the Pittsburg area to get the right combination of the capabilities and options. Even when we were trying to register the vehicle in NYS DMV, we were told that these guys forwarded incorrect paperwork and that the whole paperwork had to be sent back to the dealership and send back out to DMV again. I ended up making multiple trips to DMV because of it. Additionally, there is a program called Business Choice which would enable us to receive an additional $500 rebate. But because these guys were not familiar with the program, I ended up wasting a lot of time again, and we ended up not receiving the rebate. I spoke with the regional coordinator of the program, and I was told that these guys really do not sell too many commercial vehicles and that they are probably not very familiar with the program. I don't mind them not knowing about it, but I do mind them not trying. If you are thinking of buying a car or a truck from these guys, please be aware, lest you end up wasting time like me.
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